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Account Based Marketing
Bristol HUG - December 2020
What it is, Who is a good fit and how to roll it out
Hi, I’m Darren
● Agency Owner for 20+ Years
● Hubspot partner for 5 years
● Always looking to improve
1. What is ABM?
2. Who is a good fit ?
3. How to execute ABM ?
4. HubSpot Demo
5. Questions
Agenda
What is ABM?
What is Account Based Marketing?
“Account-based Marketing (ABM) is a focused growth strategy in which Marketing and Sales collaborate
to create personalized buying experiences for a mutually-identified set of high-value accounts.”
Lead Gen & ABM
LEAD GENERATION
Fishing with nets
ACCOUNT BASED MARKETING
Fishing with spears
Attract visitors
Generate interest
Nurture leads
Conversion
Select accounts
Identify decision makers
Connect and nurture
Account conversion
ABM should compliment your Inbound efforts
Inbound drives
the flywheel
ABM is the turbo
boost
Who is a good fit ?
Companies that benefit from ABM:
Sell High value B2B products or services
Finite number of target companies
Often sell to multi-person buying committee
Retain and upsell
Selling high value deals is hard.
High volume deals High value deals
Low risk to buyer and seller High risk to buyer and seller
Short transactional sales process Long considered sales process
Massive TAM by number of buyers Tiny TAM by number of buyers
Single buyer Multi-person buying committee
Little to no human interaction Human-intensive, relationship-based
Generalist content Highly personalized content
Marketing hands off to sales Marketing and sales work in lock-step
Avg. of
6.8
people
How to execute ABM ?
FOCUS
WHAT
DO
THEY
NEED?
WHY
DO
THEY
NEED IT?
Research tools
● Existing clients - goog fit
● SEO
● Hubspot database
● Google Trends
● Sales FAQ’s
●
Ongoing ABM Strategy
Define list of key
accounts to
target each
quarter
Plan
Map out key
accounts and
identify key
individuals within
these
organisations in
HubSpot
Identify
Define tactics to
connect with key
prospects within
target accounts
(video
prospecting,
outreach via
phone, etc.)
Deliver
Support B2B sales
team in securing
appointments with
key individuals
within target
organisations
Drive
Develop creative
concept and
marketing
material for the
campaign
Develope
Develop an account-based marketing (ABM) strategy to secure appointments with
decision makers within key accounts from our chosen industry verticals
Ongoing: Measure & Iterate
Continually monitor KPIs through entire strategy
HubSpot ABM Tools
Build a team
Build a team of at least 1 marketer
and 1 sales person
● Set up permission
● Get familiar with ABM specific properties
Identify Target Accounts
Automation and intelligence to help
you manage and prioritize target
accounts and buyers
ICP Workflow Template
● AI-Powered Account Recommendations
● Prospects
● Company scoring
● Sales - Marketing alignment workshop
Create an Account Plan
Create personalized marketing and
sales assets
● Use list and smart content
Attract Key Stakeholders
Attract the attention of key
stakeholders at target accounts
with personalization at scale
● ABM Lists + Ads
● App Partner Integrations
Platform - ecosystem.hubspot.com
https://ecosystem.hubspot.com/marketplace/apps/abm
App Partners for Additional Features
ABM Feature Omission App Partners
Gifting / Direct mail
Advanced ad targeting
Email signatures
Org Chart Visualization
Company and Contact Enrichment
As important as the features we’ve built are the features we’ve chosen not to build. In these areas, we will
lean on our rich ecosystem of app and strategic partners to serve our customers’ needs.
Engage Key Stakeholders
Account Overview for all company
records powering your outreach
for maximum engagement
● Activity Overview
● Contact Overview
● Internal Stakeholders Overview
● Deal Overview
● Site Visits Overview
● ABM Playbook Template
Product features
Marketing Hub Features
New
● Ads - Company targeting
Existing
● Forms
● Smart content
● Landing pages
● Campaigns
● Email
● Bots
● Automation
Shared (Marketing or Sales Hub)
● Company Lists
● Company Scoring
● Default ABM Properties
● Target Accounts Home
● AI-powered Target Account Recs
● Slack for Account Based Collaboration
● ABM in Dashboard Library
● Enhanced Salesforce Sync
Sales Hub Features
New
● Account Overview*
Existing
● Sequences*
● Documents*
● Quotes
● HubSpot Video*
● Tasks*
● Meetings*
Shared (Marketing or Sales Hub)
● Company Lists
● Company Scoring
● Default ABM Properties
● Target Accounts Home
● AI-powered Target Account Recs
● Slack for Account Based Collaboration
● ABM in Dashboard Library
● Enhanced Salesforce Integration
* Paid Sales Hub seats only
Questions ?
The Ultimate Guide to Account-Based Marketing (ABM)
Launch Deck: HubSpot Account Based Marketing Campaign
OrgChartHub & GeoMapper Sign-up Link
Attribution reporting
Resources

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Bristol HubSpot User Group | Account Based Marketing & How To Win The Deals You Want

  • 1. Account Based Marketing Bristol HUG - December 2020 What it is, Who is a good fit and how to roll it out
  • 2. Hi, I’m Darren ● Agency Owner for 20+ Years ● Hubspot partner for 5 years ● Always looking to improve
  • 3. 1. What is ABM? 2. Who is a good fit ? 3. How to execute ABM ? 4. HubSpot Demo 5. Questions Agenda
  • 5. What is Account Based Marketing? “Account-based Marketing (ABM) is a focused growth strategy in which Marketing and Sales collaborate to create personalized buying experiences for a mutually-identified set of high-value accounts.”
  • 6. Lead Gen & ABM LEAD GENERATION Fishing with nets ACCOUNT BASED MARKETING Fishing with spears Attract visitors Generate interest Nurture leads Conversion Select accounts Identify decision makers Connect and nurture Account conversion
  • 7. ABM should compliment your Inbound efforts
  • 8. Inbound drives the flywheel ABM is the turbo boost
  • 9. Who is a good fit ?
  • 10. Companies that benefit from ABM: Sell High value B2B products or services Finite number of target companies Often sell to multi-person buying committee Retain and upsell
  • 11. Selling high value deals is hard. High volume deals High value deals Low risk to buyer and seller High risk to buyer and seller Short transactional sales process Long considered sales process Massive TAM by number of buyers Tiny TAM by number of buyers Single buyer Multi-person buying committee Little to no human interaction Human-intensive, relationship-based Generalist content Highly personalized content Marketing hands off to sales Marketing and sales work in lock-step Avg. of 6.8 people
  • 12. How to execute ABM ?
  • 13. FOCUS
  • 15. Research tools ● Existing clients - goog fit ● SEO ● Hubspot database ● Google Trends ● Sales FAQ’s ●
  • 16. Ongoing ABM Strategy Define list of key accounts to target each quarter Plan Map out key accounts and identify key individuals within these organisations in HubSpot Identify Define tactics to connect with key prospects within target accounts (video prospecting, outreach via phone, etc.) Deliver Support B2B sales team in securing appointments with key individuals within target organisations Drive Develop creative concept and marketing material for the campaign Develope Develop an account-based marketing (ABM) strategy to secure appointments with decision makers within key accounts from our chosen industry verticals Ongoing: Measure & Iterate Continually monitor KPIs through entire strategy
  • 18. Build a team Build a team of at least 1 marketer and 1 sales person ● Set up permission ● Get familiar with ABM specific properties
  • 19. Identify Target Accounts Automation and intelligence to help you manage and prioritize target accounts and buyers ICP Workflow Template ● AI-Powered Account Recommendations ● Prospects ● Company scoring ● Sales - Marketing alignment workshop
  • 20. Create an Account Plan Create personalized marketing and sales assets ● Use list and smart content
  • 21. Attract Key Stakeholders Attract the attention of key stakeholders at target accounts with personalization at scale ● ABM Lists + Ads ● App Partner Integrations
  • 23. App Partners for Additional Features ABM Feature Omission App Partners Gifting / Direct mail Advanced ad targeting Email signatures Org Chart Visualization Company and Contact Enrichment As important as the features we’ve built are the features we’ve chosen not to build. In these areas, we will lean on our rich ecosystem of app and strategic partners to serve our customers’ needs.
  • 24. Engage Key Stakeholders Account Overview for all company records powering your outreach for maximum engagement ● Activity Overview ● Contact Overview ● Internal Stakeholders Overview ● Deal Overview ● Site Visits Overview ● ABM Playbook Template
  • 26. Marketing Hub Features New ● Ads - Company targeting Existing ● Forms ● Smart content ● Landing pages ● Campaigns ● Email ● Bots ● Automation Shared (Marketing or Sales Hub) ● Company Lists ● Company Scoring ● Default ABM Properties ● Target Accounts Home ● AI-powered Target Account Recs ● Slack for Account Based Collaboration ● ABM in Dashboard Library ● Enhanced Salesforce Sync
  • 27. Sales Hub Features New ● Account Overview* Existing ● Sequences* ● Documents* ● Quotes ● HubSpot Video* ● Tasks* ● Meetings* Shared (Marketing or Sales Hub) ● Company Lists ● Company Scoring ● Default ABM Properties ● Target Accounts Home ● AI-powered Target Account Recs ● Slack for Account Based Collaboration ● ABM in Dashboard Library ● Enhanced Salesforce Integration * Paid Sales Hub seats only
  • 29. The Ultimate Guide to Account-Based Marketing (ABM) Launch Deck: HubSpot Account Based Marketing Campaign OrgChartHub & GeoMapper Sign-up Link Attribution reporting Resources