Personal Information
Organização/Local de trabalho
Sydney Area, Australia Australia
Cargo
Business Process Improvement Manager
Setor
Finance / Banking / Insurance
Sobre
• Introduced Business Process Management (BPM) and developed the road map that will ensure the organisation follows a holistic approach to BPM
• Improved and updated the TMB Business Process Improvement (BPI) Program by defining the performance, business, service, and technology layers
• Established a fit for purpose and customer-centric approach in conducting process improvement initiatives leveraging on Lean, Six Sigma, and CEMMEthod tools and concepts
• Partners with executive stakeholders, process owners and internal team members to select and execute BPI projects that improve member experience, reduce cost and increase revenue
• Oversees the direction of the BPI initiative...
Gostaram
(3)Modeling and Simulation in Business Process Management
Denis Gagné
•
Há 14 anos
Establishing a Business Process Management Center of Excellence - Impact 2012
Prolifics
•
Há 11 anos
You Suck At PowerPoint!
Jesse Desjardins - @jessedee
•
Há 11 anos
Personal Information
Organização/Local de trabalho
Sydney Area, Australia Australia
Cargo
Business Process Improvement Manager
Setor
Finance / Banking / Insurance
Sobre
• Introduced Business Process Management (BPM) and developed the road map that will ensure the organisation follows a holistic approach to BPM
• Improved and updated the TMB Business Process Improvement (BPI) Program by defining the performance, business, service, and technology layers
• Established a fit for purpose and customer-centric approach in conducting process improvement initiatives leveraging on Lean, Six Sigma, and CEMMEthod tools and concepts
• Partners with executive stakeholders, process owners and internal team members to select and execute BPI projects that improve member experience, reduce cost and increase revenue
• Oversees the direction of the BPI initiative...