A summary of Marshall Goldsmith's What Got You Here Won't Get You There

1. It’sWeek 10 in the Alt-MBA and…
What Got You Here
Won’t Get You There
Book by Marshall Goldsmith
Presentation by NJ Thompson

2. Img:http://flickr.com/photos/85389265@N00/1517461714
Whether you
like it or not…

3. And your habit of choice today will
be…
1. Winning too much
2. Adding too much value
3. Passing judgment
4. Making destructive comments
5. Starting with “No,” “But,” or “However”
6. Telling the world how smart we are
7. Speaking when angry
8. Negativity, or “Let me explain why that won’t work”
9. Withholding information
10. Failing to give proper recognition

4. …and the selection continues…
11. Claiming credit that we don’t deserve
12. Making excuses
13. Clinging to the past
14. Playing favorites
15. Refusing to express regret
16. Not listening
17. Failing to express gratitude
18. Punishing the messenger
19. Passing the buck
20. An excessive need to be “me”

5. But there IS good news!
Img: http://news.cnet.com/i/bto/20080416/apple1.jpg

6. Is it appropriate?
How much should I convey?

7. Img: http://green-passions.com/myphoto/f/e/feedback70622.jpg
How can I do better?
me

8. Known to others
Blind Spots PublicKnowledge
Unknown to self Known to self
Unknowable PrivateKnowledge
Unknown to others

9. I’m sorry.
I’ll try to do better.

10. Advertise
Img: http://iomc.ioksp.com/images/advertise-large.jpg

11. Img: http://riverdaughter.files.wordpress.com/2009/03/bill-clinton.jpg

12. The Nine Rules of Listening
Don’t use the Don’t let your eyes
Listen words “no,” “but,” or attention wander
and “however” elsewhere
Don’t even agree Maintain your end
Don’t interrupt with the other of the dialogue by
person asking intelligent
Don’t try to impress
Don’t finish the
Don’t say “I knew the other person
other person’s
that” with how smart or
sentences
funny you are

13. Thank You!

14. Img: http://www.umm.edu/weightloss/images/weight-scale.jpg

15. The Daily Questions
http://www.marshallgoldsmithlibrary.com/cim/articles_display.p
hp?aid=349

16. Feed It Forward
Step 1. Step 2. Step 4.
Step 3.
Pick a Ask for Say
Listen
behavior two ideas thanks

17. A few extra tips
There is no ideal behavior
YOU are not managing YOU
Measure the result
Monetize the result
Stop trying to coach people
who shouldn’t be coached

18. You are here.
You can get there.
Let the journey begin!