Role of IT in Indian Railway. How IT has revolutionalized Indian Railway

1. Group 1
Deepak Palve
Nitesh Patil
Prashant Mishra
Shashank Chauhan
Srinivas Mittapelli

2. Indian Railway
 Indian Railway was first introduced to India in 1853.
 The first train route was between Mumbai to Thane.
 It is fully owned by Republic of India (Indian Government)
 In 1951 Railways were nationalized and was maintained by
Ministry of railway.
 Now it has become the Second Largest Railway corporation
in world under single management.
 Worlds largest Employers with more than million
employees.
 Indian Railway covers more than 63,327 Kms and network
is spread over 6909 Station.

3.  Indian Railway owns over 200,000 (freight) wagons, 50,000
coaches and 8,000 locomotives.
 Indian Railway is maintained under 16 Railway zones.
 Indian Railway is also the largest employer in India, employing
more than 1.6 million people.
 Indian railways uses four gauges BROAD GUAGE, STANDERD
GAUGE, METER GUAGE and NARROW GUAGE.
 The Revenue for Indian railway for the year 2009-2010 was US$
19.17billion.
 Net operating income/profit for the same year was US$ 203.37
million.

4. Use of IT in Indian Railway
 For Ticketing and Ticket Cancellation
 Time table information
 Passenger Information
 Freight Information
 Tourist Information
 Press Releases
 Railway Board Directorates
 Budget for the current Financial year
 IR Personnel (Information about recruiting, training, Vacancies,
code manuals)
 Site Map (information on train route)

5. Use of IT in Reservation and Ticket Booking
 In 1986 after the formation of Center for Railway Information
System
 It is used in various form i.e.
 Online Ticketing,
For Railway Reservation, PNR Enquiry, Fares, Rules
:http://indianrail.gov.in/
 Indian Railways’s new portal IRCTC provides basic as well as
value added services to public. One can register and get
reservation
: http://www.irctc.co.in/

6.  MOBILE
You can also check the PNR Status of your reservation. It given as follows
: Sms PNR <10-digit PNR No.> to 54959
: Sms HELP TRN to 54959
(This Service is supported by following operators Vodafone, Airtel, Idea,
Reliance, Aircel, Tata Indicom)
 CVM Coupons

7.  Automated Ticket Vending Machine (ATVM),
 Smart Card,
 Electronic Push Button Ticket Vending Machine On Local Train
Ticket Counters.

8. Recruiting and Manpower Management
 As Indian Railway is India’s biggest employer, all these employees
are kept update via GAZETTE or E-Journal.
 GAZETTE also posts the information about the new recruitment
process which is going on and also about the new recruitment
which is coming
 The GAZETTE is provided on following link.
:http://www.indianrailways.gov.in/indianrailways/directorate/di
rect.jsp

9. The Various aspects covered under GAZETTE
1

10. Freight Management
 Indian Railways makes 70% of its revenues and most of its
profits from the freight sector.
 In 2001 Indian Railway computerized Freight movement
operations by establishing Freight Operations Information
System (FOIS)
 The Major Advantage provided by the FOIS is global tracking of
consignments in real time.
 For easy acceptance of customer's orders, billing and cash
accountal from identified nodal customer centres which may not
necessarily be the handling terminals.
 Introduction of “hub & spoke" arrangement for the

11. Use of IT in order to ensure safe and secure journey
 CCTV Cameras
 Special sensors in
landslide-prone region
 Anti-Collision Device
 Track Identification System (TIS)
 Use of Smart Card for Identification
of the employees working at Railway
Station Premise.

12. Information Technology to Promote Tourism
 To Promote tourism in India, Indian Railway has taken an
initiative it had started many new special trains for Foreign
Tourist. E.g.
 THE FAIRY QUEEN
 THE DECCAN ODYSSEY
 HERITAGE ON WHEELS
 PALACE ON WHEELS
 These trains can be booked from anywhere in the world, using
http://www.irctc.co.in/
 It also provides some value added services such as Hotel
Booking, Car Rentals, Holiday Packages, Rail Packages

13. Effects Of Information Technology on Indian Railway
 Indian Railway has became technically advanced.
 Computerization of Freight Operations has effectively increased
its efficiency.
 Employees are managed more effectively.
 Through foreign tourism Indian Railway has increased its
revenue.
 Computerization has also raised some outrage as step towards
Lay-Off and Privatisation

14. Scope for the improvement
 No 24/7 Online Reservation Facility.
 Limited number of servers for online booking.
 I-Tickets cannot be cancelled online.
 Only point to point tickets are available.
 Monthly pass for suburban railway has to be taken in tradition
way.

15. Thank You