AIIMS OPD WORKFLOW

2. AIIMS- RAK OPD
GATE NO 1
RAK OPD
GATE NO 2
GATE NO 3

3. HOW TO REACH….
Best Means– Public Transport as parking NOT
available near OPD premises.

4. PARKING OF AIIMS
RAK OPD
PARKING

5. Parikrama Service - AIIMS
 Runs between 7am till 9pm
 Have services every 3 min
 One vehicle accommodate seven persons
 Have multiple stops like RAK OPD, IRCH, CDER, RPC,
PRIVATE WARD BLOCK etc.
In case of any complaints contact
Mr. Rohit : 7503920634

6. Parikrama Service Stops - AIIMS
RAK
PMR
RING ROAD
IRCH
CDER
SBI BANK
RP
C
PVT WARD
RING ROAD

7. DO’S BEFORE VISITING
AIIMS
 Do take an appointment before visiting your doctor.
 Appointment can be taken through
 Web Portal
 IVRS
 AIIMS Exit Counters
 Mobile App- AIIMS@Delhi Mobile
 Call Centre

8. APPOINTMENT - WEB PORTAL

9. APPOINTMENT - WEB PORTAL
 For patients who already has UHID

10. APPOINTMENT - WEB PORTAL
 For patients without UHID

11. APPOINTMENT - WEB PORTAL
 For patients without UHID
Select
department
Select date of
appointment
You will get SMS
confirmation

12. IVRS(Telephonic
Appointment )
 Call 011-26589999
 Only patients with UHID can take appointment through
IVRS.
 You will not be able to choose your doctor through IVRS.
 Appointment to the previously shown doctor will be
automatically given.

13. AIIMS Exit Counters
For all future appointments of OPD, clinics
and investigations

14. MOBILE APP FOR ANDROID

15. CALL CENTRE
 CALL –011 65900669
 Book appointment for any
department through call centre

16.  Only one attendant to accompany
the patient
 Avoid bringing children along
with

17. LOCATION
 PSYCHIATRIC OPD:- 2nd FLOOR, PSYCHIATRIC OPD
COUNTER
 DAYS: MONDAY TO SATURDAY
 TIMINGS: REGISTRATION:-8:30-10:30AM
CONSULTATION:-9 AM – 1PM
(till the last patient)

18. REGISTRATION
NEW AND Referred patients can be registered to the PSYCHIATRIC OPD with problems
related to BEHAVIOR AND MENTAL DISORDERS like
•SCHIZOPHRENIA
•BIPOLAR DISORDER
•DEPRESSION
•STRESS RELATED PROBLEMS
•PHOBIAS
•OBSESSIVE COMPULSIVE DISORDER
•ANXIETY DISORDER
•ALCHOHOL AND DRUG ABUSE
•ATTENTION DEFICIT HYPERACTIVITY DISORDER
•CHILDHOOD BEHAVIOURAL PROBLEMS
•DEMENTIA
•PSYCHOSEXUAL DISORDER
•CHRONIC HEADACHE
•EATING DISORDER
•ANGER DYSCONTROL

19. SINGLE WINDOW EXIT COUNTERS

20. OPD PROCESS
NEW PATIENT & REFERRED PATIENT
with appointment without appointment
fast track(PRC) current booking (PRC)
counter no 1-18 counter no 20 - 42
Get OPD card Get OPD card
(if slot available)
(patient visited the consultation room mentioned in the OPD
card)

21. Contd….
Files are made in counter, if required
( patient can get new appointment from the following routes:
 Aiims counter
 IVRS
 Call center
 Web site(aiims.Edu)

22. FOLLOW UP PATIENT
with appointment without appointment
fast track(PRC) current booking (PRC)
counter no 1-18 counter no 20 - 42
confirm appointment get appointment for same day
(patient visited the previous consultation room mentioned in the OPD card)

23. Contd….
After consultation get the future follow up appointment for the
next visit
Aiims counters IVRS Call center Web site
(aiims.edu)

24. Contd…..
 After confirmation of appointment from PRC collect x-ray,
USG reports, blood reports from the concerned OPD counter.
Some blood reports are collected from other areas.
 MECT diarized dates are given from room no. 13 (sister’s
room) after confirming test from the concerned doctor.
 Lithium carbonate test is done in room no. 05 in psychiatry
OPD
 RTMS lab on 4th floor in RAK OPD (near geriatric opd)

25. COMMON
INVESTIGATIONS
 New & follow up appointment
for psychiatry OPD and clinics
 Payment for investigation
 Appointment for blood
investigation, X-ray, USG, CT
scan
 Single window
exit counters
(swec)

26. Contd….
 TTC - (room no.41,ground floor)
 PTBD - percutaneous transhepatic biliary drainage (room no.80,
ground floor)
 FNAC- fine needle aspiration cytology (room no.60/80, ground floor)
 USG ( ultrasonography) doppler(room no.60, 61; ground floor)
 CT ( computerised tomography)/MRI (magnetic resonance imaging) (room
no.8, ground floor)
 Oral gastrographin study (room no.41, ground floor)
 Hida scan hepatobiliary iminodiacetic acid scan (room no.48, ground
floor)
 Pet scan positron emission tomography (room no.4,nuclear medicine,
ground floor)
 Sigmoidoscopy, colonoscopy, endoscopy (room no.9, 2nd floor, gsatro OPD
 ERCP - endoscopic retrograde cholangio pancreatography (room no.9, 2nd
floor opd)
 Histopath (room no.1079, 1st floor)
 Cytopath (room no.1069, 1st floor)

27. PSYCHIATRIC OPD SCHEDULE
MONDAY DR. PRATAP SHARAN, DR. R.K
CHADDA, DR. KOUSHIK SINHA DEB
TUESDAY DR. NAND KUMAR, DR. MAMTA SOOD,
DR. RAMANDEEP PATTANAYAK, DR.
ROHIT VERMA
WEDNESDAY DR. MAMTA SOOD, DR. ROHIT VERMA,
DR. BICHITRANANDA PATRA, DR.
RAJESH SAGAR
THURSDAY DR. PRATAP SHARAN, DR. RAKESH
CHADDA , DR. KOUSHIK SINHA DEB
FRIDAY DR. SUDHIR K KHANDELWAL , DR.
RAMANDEEP PATTNAYAK, DR. ROHIT
VERMA
SATURDAY DR. RAJESH SAGAR, DR. YATAN PAL
SINGH BALHARA, DR. BICHITRANANDA
PATRA

28. CLINICS IN PSYCHIATRIC
OPD
Psychosomatic clinic ( MONDAY) DR. RAKESH CHADDA
DR. KOUSHIK SINHA DEB
Severe Mental Disorders Clinic
(TUESDAY)
DR. MAMTA SOOD
DR. ROHIT VERMA
Child and Adolescent Psychiatry Clinic
(WEDNESDAY)
DR. RAJESH SAGAR
DR. BICHITRANANDA PATRA
Common Mental Disorders Clinic
(THURSDAY)
DR. PRATAP SHARAN
DR. BICHITRANANDA PATRA
Transcranial Magnetic Stimulation Clinic
(FRIDAY)
DR. NAND KUMAR
DR. ROHIT VERMA
Dual diagnosis clinic (SATURDAY) DR. YATAN PAL SINGH BALHARA

29. DISCLAIMER
 Content of this presentation is on best effort basis.
 Information in this presentation is as of current
date(26/10/16) and the subject to be change with time.
Please use your own judgment and information from other
sources before relying on this presentation.