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EFFECTIVE COMMUNICATION
     & PRESENTATION
 WITH NIROOJ FIDIN AND PRIHA JHA
STRUCTURE

    Communication            Presentation
• Definition           • Top mistakes
• Hurdles and          • Tips and tricks
  Impediments          • Body language
• Types of
  communication
PRESENTATION
TOP PRESENTATION MISTAKES

         Before
Little, if any, advanced
 planning and practice.
“Me” focused
Lack of clarity or
 structure.
Too much information
Lack of creativity or a
 big idea
TOP PRESENTATION MISTAKES

                      During
             Little interaction and
              rapport with the audience
             Slides. Too much, too
              little
             Reading out from the
              slides.
             Too much fillers.
             Weak opening/closing.
TIPS AND TRICKS

•   Clear and consistent theme.
•   Show passion and enthusiasm.
•   Use positive words.
•   Create analogy when giving numbers and statistics.
•   Be visual.
•   Positive body language.
COMMUNICATION
WHAT THE HELL IS IT EXACTLY?

• Communication is the process of transferring
  signals/messages between a sender and a receiver
  through various methods.
HURDLES AND IMPEDIMENTS

•   Culture
•   Pronunciation
•   Grammar
•   Indianism
•   Clarity
•   Assumptions
•   Confirmation Bias
SPEAKING
VOICE AND ACCENTS

•   44 sounds in the English language.
•   S, sh and ch.
•   Z and j.
•   P and ph.
•   V and bh.
•   T and th.
•   V and w.
•   Long and short vowels.
•   Stress syllables.
•   Tone and modulation.
STRESS WORDS

• Same words, different context. E.g. object, record
  etc.
• Words with suffix –cious, -tion, -able, -ity, -aphy, -ic,
  -ical, -logy. The stress is on the preceding syllable.
• Words with suffix –aph, -ize. Stress is on syllables
  before the preceding syllable. Eg. Photograph.
• Words with suffix –ese. Stress on ese.
• Words with suffix –ness. No change
• Stress shift in sentences.
LET’S TAKE A BREATHER

• How do u pronounce

                      •   GHOTI
•   Gh=F (Laugh=Lauf, Rough-Rouf etc.)
•   O=I (Women=Wimen)
•   Ti=Sh (Nation=Nashon, Dictation=Dictashon etc.)
•   She sells sea-shells on the sea-shore.
•   The sixth sick Sheik's sixth sheep is sick.
•   World Wide Web.
DEVELOP FLUENCY

•   Always learn phrases, not words
•   Do not study grammar rules.
•   Listening is the key. Use your ears, not eyes.
•   Learn deeply
•   Change the point of view of a story or text.
•   Read/listen real English material.
VERBAL COMMUNICATION EXS

Back-To-Back Drawing
Split the group into pairs and seat partners back-to-
back. Give one person in the pair a drawing of a
shape, and give the other person a clipboard with a
piece of blank paper and pencil. The person with the
drawing must give a verbal description of the picture
for his partner to replicate on a piece of paper. Once
completed, pairs should compare the provided
shape with the drawing. Discuss whether or not
communication was effective and if the message
was received correctly.
DESCRIBE THE SCENE
LISTENING
LISTENING

• Listening is not same as
  hearing.
• Active listening is key to
  effective communication.
  • Pay attention.
  • Be focused.
  • Be aware of both verbal
    and non-verbal
    communication.
  • Be emphatic, yet
    clearheaded.
  • Don’t interrupt.
  • Provide feedback.
  • Defer judgment and advice.
  • Respond appropriately.
LISTENING EXERCISE
BODY LANGUAGE
BODY LANGUAGE

• Communication is 7% words, 38% voice tonality and
  55% body language. – Dr. Albert Mehrabian
• Face
• Eyes
• Head
• Arms
• Legs
• Torso
BODY LANGUAGE

• Gesture: Brisk, erect walk
  Meaning: Confidence
• Gesture: Standing with hands on hips
  Meaning: Readiness, aggression
• Gesture: Sitting with legs crossed, foot kicking slightly
  Meaning: Boredom
• Gesture: Sitting, legs apart
  Meaning: Open, relaxed
• Gesture: Arms crossed on chest
  Meaning: Defensiveness
BODY LANGUAGE

• Gesture: Locked ankles
  Meaning: Apprehension
• Gesture: Head resting in hand, eyes downcast
  Meaning: Boredom
• Gesture: Rubbing hands
  Meaning: Anticipation
• Gesture: Sitting with hands clasped behind head,
  legs crossed
  Meaning: Confidence, superiority
• Gesture: Open palm
  Meaning: Sincerity, openness, innocence
BODY LANGUAGE

• Gesture: Walking with hands in pockets, shoulders
  hunched
• Meaning: Dejection
• Gesture: Hand to cheek
• Meaning: Evaluation, thinking
• Gesture: Touching, slightly rubbing nose
• Meaning: Rejection, doubt, lying
• Gesture: Rubbing the eye
• Meaning: Doubt, disbelief
• Gesture: Hands clasped behind back
• Meaning: Anger, frustration, apprehension
BODY LANGUAGE

• Gesture: Pinching bridge of nose, eyes closed
  Meaning: Negative evaluation
• Gesture: Tapping or drumming fingers
  Meaning: Impatience
• Gesture: Steepling fingers
  Meaning: Authoritative
• Gesture: Patting/fondling hair
  Meaning: Lack of self-confidence; insecurity
• Gesture: Quickly tilted head
  Meaning: Interest
BODY LANGUAGE

• Gesture: Stroking chin
  Meaning: Trying to make a decision
• Gesture: Looking down, face turned away
  Meaning: Disbelief
• Gesture: Biting nails
  Meaning: Insecurity, nervousness
• Gesture: Pulling or tugging at ear
  Meaning: Indecision
• Gesture: Prolonged tilted head
  Meaning: Boredom
SUMMARY
     (YES, THAT’S RIGHT. IT’S ABOUT TO END)

• Understand the basics
 • Know what you want to communicate
 • Have the courage to express
 • Practice
• Engage the audience
 •   Eye contact
 •   Use gestures
 •   Avoid mixed messages
 •   Be aware of your body
 •   Constructive attitudes and beliefs
 •   Good listening skills
SUMMARY (CONTD.)
                      (LAST SLIDE, PROMISE!!!)



• Use you words
 •   Enunciate you words
 •   Pronounce correctly
 •   Articulate
 •   Modulate your rate of speech
• Use you voice
 • Modulate your voice
 • Animate
 • Appropriate volume
THAT’S ALL, FOLKS
     (WHEW!!!)

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Effective communication & presentation

  • 1. EFFECTIVE COMMUNICATION & PRESENTATION WITH NIROOJ FIDIN AND PRIHA JHA
  • 2. STRUCTURE Communication Presentation • Definition • Top mistakes • Hurdles and • Tips and tricks Impediments • Body language • Types of communication
  • 4. TOP PRESENTATION MISTAKES Before Little, if any, advanced planning and practice. “Me” focused Lack of clarity or structure. Too much information Lack of creativity or a big idea
  • 5. TOP PRESENTATION MISTAKES During Little interaction and rapport with the audience Slides. Too much, too little Reading out from the slides. Too much fillers. Weak opening/closing.
  • 6. TIPS AND TRICKS • Clear and consistent theme. • Show passion and enthusiasm. • Use positive words. • Create analogy when giving numbers and statistics. • Be visual. • Positive body language.
  • 7.
  • 9. WHAT THE HELL IS IT EXACTLY? • Communication is the process of transferring signals/messages between a sender and a receiver through various methods.
  • 10. HURDLES AND IMPEDIMENTS • Culture • Pronunciation • Grammar • Indianism • Clarity • Assumptions • Confirmation Bias
  • 12. VOICE AND ACCENTS • 44 sounds in the English language. • S, sh and ch. • Z and j. • P and ph. • V and bh. • T and th. • V and w. • Long and short vowels. • Stress syllables. • Tone and modulation.
  • 13. STRESS WORDS • Same words, different context. E.g. object, record etc. • Words with suffix –cious, -tion, -able, -ity, -aphy, -ic, -ical, -logy. The stress is on the preceding syllable. • Words with suffix –aph, -ize. Stress is on syllables before the preceding syllable. Eg. Photograph. • Words with suffix –ese. Stress on ese. • Words with suffix –ness. No change • Stress shift in sentences.
  • 14. LET’S TAKE A BREATHER • How do u pronounce • GHOTI • Gh=F (Laugh=Lauf, Rough-Rouf etc.) • O=I (Women=Wimen) • Ti=Sh (Nation=Nashon, Dictation=Dictashon etc.) • She sells sea-shells on the sea-shore. • The sixth sick Sheik's sixth sheep is sick. • World Wide Web.
  • 15. DEVELOP FLUENCY • Always learn phrases, not words • Do not study grammar rules. • Listening is the key. Use your ears, not eyes. • Learn deeply • Change the point of view of a story or text. • Read/listen real English material.
  • 16.
  • 17. VERBAL COMMUNICATION EXS Back-To-Back Drawing Split the group into pairs and seat partners back-to- back. Give one person in the pair a drawing of a shape, and give the other person a clipboard with a piece of blank paper and pencil. The person with the drawing must give a verbal description of the picture for his partner to replicate on a piece of paper. Once completed, pairs should compare the provided shape with the drawing. Discuss whether or not communication was effective and if the message was received correctly.
  • 20. LISTENING • Listening is not same as hearing. • Active listening is key to effective communication. • Pay attention. • Be focused. • Be aware of both verbal and non-verbal communication. • Be emphatic, yet clearheaded. • Don’t interrupt. • Provide feedback. • Defer judgment and advice. • Respond appropriately.
  • 23. BODY LANGUAGE • Communication is 7% words, 38% voice tonality and 55% body language. – Dr. Albert Mehrabian • Face • Eyes • Head • Arms • Legs • Torso
  • 24. BODY LANGUAGE • Gesture: Brisk, erect walk Meaning: Confidence • Gesture: Standing with hands on hips Meaning: Readiness, aggression • Gesture: Sitting with legs crossed, foot kicking slightly Meaning: Boredom • Gesture: Sitting, legs apart Meaning: Open, relaxed • Gesture: Arms crossed on chest Meaning: Defensiveness
  • 25. BODY LANGUAGE • Gesture: Locked ankles Meaning: Apprehension • Gesture: Head resting in hand, eyes downcast Meaning: Boredom • Gesture: Rubbing hands Meaning: Anticipation • Gesture: Sitting with hands clasped behind head, legs crossed Meaning: Confidence, superiority • Gesture: Open palm Meaning: Sincerity, openness, innocence
  • 26. BODY LANGUAGE • Gesture: Walking with hands in pockets, shoulders hunched • Meaning: Dejection • Gesture: Hand to cheek • Meaning: Evaluation, thinking • Gesture: Touching, slightly rubbing nose • Meaning: Rejection, doubt, lying • Gesture: Rubbing the eye • Meaning: Doubt, disbelief • Gesture: Hands clasped behind back • Meaning: Anger, frustration, apprehension
  • 27. BODY LANGUAGE • Gesture: Pinching bridge of nose, eyes closed Meaning: Negative evaluation • Gesture: Tapping or drumming fingers Meaning: Impatience • Gesture: Steepling fingers Meaning: Authoritative • Gesture: Patting/fondling hair Meaning: Lack of self-confidence; insecurity • Gesture: Quickly tilted head Meaning: Interest
  • 28. BODY LANGUAGE • Gesture: Stroking chin Meaning: Trying to make a decision • Gesture: Looking down, face turned away Meaning: Disbelief • Gesture: Biting nails Meaning: Insecurity, nervousness • Gesture: Pulling or tugging at ear Meaning: Indecision • Gesture: Prolonged tilted head Meaning: Boredom
  • 29. SUMMARY (YES, THAT’S RIGHT. IT’S ABOUT TO END) • Understand the basics • Know what you want to communicate • Have the courage to express • Practice • Engage the audience • Eye contact • Use gestures • Avoid mixed messages • Be aware of your body • Constructive attitudes and beliefs • Good listening skills
  • 30. SUMMARY (CONTD.) (LAST SLIDE, PROMISE!!!) • Use you words • Enunciate you words • Pronounce correctly • Articulate • Modulate your rate of speech • Use you voice • Modulate your voice • Animate • Appropriate volume
  • 31. THAT’S ALL, FOLKS (WHEW!!!)