Remote Access Management of your Industrial and Utility assets can be challenging with expensive truck rolls and field visits. With the kalki.io Remote Access Management solution you can manage and maintain your asset remotely over a secure infrastructure that is TLS1.2/1.3 ready.
Cloud-based delivery enables your technicians and engineers to be located anywhere in the world and troubleshoot, engineer, re-engineer, configure or update the firmware of your assets in minutes.
Role-based access control based security infrastructure ensures that only authorized users with necessary privileges are allowed to access your asset. Further at all times you and your customers know who is doing what on your assets.
Learn more at www.kalki.io
2. • Importance of Remote Device Access
• Kalki.io Device Access Pack as Service
• Benefits of Device Access Pack
• Key Features of Device Access
• Extended Connectivity options
• Security Considerations in Remote Access
• Comparison with traditional VPN based approaches
• Application Areas & Device Types
2
Agenda
3. Remote Device Access?
LAN/ RS232/ USB
Edge
Device
• Diagnostics & Troubleshooting
• Online data Monitoring
• Configuration Update
• Firmware update
• Reduces support time & Cost
• Improves productivity
Lets look at how kalki.io address some key factors which is
required for a Secure Remote Access Solution
4. 4
Introduction to Kalki.io Device Access Pack
Cloud based secure remote device access and management
service for your equipment and assets
5. EquipmentManufacture
• Improve reliability
by pro-active
maintenance
• Increase asset
productivity by
reducing
downtime AssetOwners
• Improves
Productivity by
reducing
downtime
• Reduce
estimated
replacement cost
• Reduce
unplanned
incidents using
monitoring and
predictive
maintenance
O&MServiceProviders
• Reduce O&M
Costs
• Protects assets
and equipment by
taking on time
actions
• Enable remote
diagnostics of
assets
5
Benefits
6. Extended Connectivity Options
using kalki.io Device Access Pack
Edge Device with
SyncConnect
IP Devices
Serial Devices
USB Devices
Device with
syncProxy Service
Corporate firewall
Proxy to extend Corporate
Private network to kalki.io
securely
PC
Intranet
Devices
connected to intranet
Remote Connector
cloud/on premises
7. Connectivity
• Connectivity
independent of the
communication
protocol
• Flexible and scalable
unlike VPN based
solution
• Adaptive
communication as
per underline link
type (GPRS/ LAN/
RF)
User Friendly
Configuration
• Simple and easy
connectivity using
windows compatible
remote engineering
connector
• Centralized
configuration & No
local settings needed
• Reduces complexity
in setting up the
secure network
Securing Data
Transportation
• Encrypted
communication using
TLS1.2 based
transport layer
security
• Secured Role based
access control using
PKI
• Multi factor
authentication
• Firewall friendly
7
Key Features
8. 8
Security Considerations in Remote Access
Control and Manage
Accessibility
• Role based access control
• Public key infrastructure
• Token based 2FA as option
• Lockout device from multiple
access
Confidentiality of packet
exchange
• TLS1.2 encrypted tunnel prevents
man in the middle attack
• Independent of network service
provider security
Integrity of Operations
• User and Device Identity using
X509 certificates
• Safety of assets and people
• Maloperations of the device
24/7 Availability
• Multi region deployment (DR)
• Automatic load sharing
• Resistance to denial of service
Traceability of Actions
• Maintains user access
• User actions and connectivity state
are logged
9. Comparison with VPN based solution
No role based accessUser level access
Network specific access controlDevice specific access control
Audit-trail for network connectivity onlyAudit-trial for network and device level access
Limited control on lossy networksBetter performance on lossy network
Mostly requires service provider hardwareWorks on third party hardware
Limited Scalability in number of connectionsUnlimited connection as no dependency with IP
UI to monitor status in remote PC
vs
Limited option to monitor status at Remote PC
Browse and connect to device Connect using IP address
10. 10
Applications & Devices
Process Industries Power EV Renewable Water TreatmentManufacturing
Industries
PLC Remote Terminal UnitsUPS/ InvertersControllers Protection Relays