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Niranjan  Nerlige  V,  Agile  Consultant,  Coach  and  Trainer
CSP,CSM,  PMI-­ACP,SPC4
/
What  Agile  Leaders  are  great  at?
©2016 1
Agenda
Ø Introduction	
  to	
  Agile	
  Leaders	
  of	
  21st Century
Ø #1	
  	
  -­‐ Incubate	
  Transformational	
  Leadership
Ø #	
  2	
  -­‐ Develop	
  Transformational	
  Leadership	
  Team	
  
Ø #	
  3	
  -­‐ Expand	
  as	
  a	
  Leader	
  from	
  Expert-­‐Achiever-­‐Catalyst
Ø #	
  4	
  -­‐ Develop	
  People	
  
Ø #	
  5	
  -­‐ Lead	
  the	
  change
Ø #	
  6	
  -­‐ Set	
  the	
  Goal	
  and	
  Minimize	
  work	
  requirements
Ø #	
  7	
  -­‐ Unlock	
  the	
  hidden	
  potential	
  
Ø Q&A	
  
©2016 2
©2016 3
Barriers	
  for	
  Agile	
  Adoption
Company	
  Culture	
  at	
  odds	
  
with	
  agile	
  values
46%
Management	
  concern	
  
about	
  loss	
  of	
  control
38%
Organizational	
  resistance	
  
to	
  change
42%
10th State	
  of	
  Agile	
  report-­‐Version	
  One-­‐ 2016
©2016 4
Source:	
  Developing	
  Agile	
  Leadership	
  presentation	
  by	
  Peter	
  Behrens	
  
©2016 5
Agile	
  Leadership
An	
  Agile	
  leader...
• Operates	
  effectively	
  amid	
  uncertainty,	
  
complexity,	
  and	
  rapid	
  change
• Is	
  knowledgeable	
  about	
  Agile	
  values,	
  
approaches,	
  and	
  practices
• Surfaces	
  more	
  creative	
  solutions	
  
through	
  increased	
  self-­‐awareness,	
  a	
  
growth	
  mindset,	
  and	
  engaging	
  others
• Aligns	
  and	
  empowers	
  teams	
  toward	
  
delivering	
  more	
  customer	
  value
• Takes	
  a	
  collaborative	
  continuous-­‐
improvement	
  approach	
  to	
  
organizational	
  effectiveness
• Catalyzes	
  change	
  in	
  others	
  and	
  
facilitates	
  organizational	
  change
Source:	
  https://www.scrumalliance.org/agile-­‐leadership
The World
of
Agile
The World
of
Leadership
What	
  is
It?
The World
of Agile
Leadership
Source:	
  Developing	
  Agile	
  Leadership	
  presentation	
  by	
  Peter	
  Behrens	
  
Leaders need
to be agile
Agile
Organizations
need Leadership
©2016 6
Agile	
  Leaders
#1-­‐Incubate	
  Transformational	
  
Leadership
©2016 7
Leaders	
  go	
  first
• Live	
  the	
  values
• Lead	
  by	
  example
• Seek	
  to	
  truly	
  understand	
  their	
  culture
• Be	
  as	
  transparent	
  as	
  the	
  teams	
  they	
  lead
See	
  presentation:	
  Agile	
  From	
  the	
  Top	
  Down:	
  Executives	
  &	
  Leadership	
  Living	
  Agile	
  
by	
  Jon	
  Stahl
©2016 8
Scrum=Agile?
• Does	
  your	
  company	
  think	
  following	
  “agile	
  practices”	
  
therefore	
  they	
  are	
  agile.	
  
• They	
  have	
  to	
  recognize	
  agile	
  is	
  set	
  of	
  value	
  and	
  
principles
©2016 9
Agile	
  from	
  top	
  down	
  practices
• Clear	
  communication	
  is	
  the	
  foundation.	
  “	
  I	
  am	
  glad	
  we	
  all	
  agree”
• Genuine	
  shared	
  understanding.	
  – “	
  I	
  am	
  glad	
  we’re	
  all	
  agreed	
  
then”
• Create	
  BVR(Big	
  Visual	
  room)
• Put	
  your	
  values	
  on	
  the	
  wall,	
  agile	
  manifesto,	
  XP	
  values	
  and	
  Lean	
  
(kaizen)
• Visualize	
  what	
  you	
  manage
– Application	
  assets
– Leadership
– Financial,	
  operation	
  etc.
• Transparent	
  leadership-­‐ doesn't’t	
  mean	
  you	
  have	
  all	
  answers.
©2016 10
Standard	
  work	
  practices
Source:	
  
Define	
  Core	
  competencies,	
  matrix	
  and	
  ownership
Standard	
  work:	
  Agile	
  Practices
©2016 11
#2-­‐Develop	
  	
  Transformational	
  
Leadership	
  Team
©2016 12
Temenos Transformation	
  Model
“The	
  ability	
  to	
  transcend	
  
many	
  visions	
  into	
  
compelling	
  shared	
  vision	
  
across	
  the	
  organization	
  is	
  
the	
  key	
  stone	
  what	
  
Temenos offers	
  
organizations”
©2016 13
Integrity	
  and	
  sacredness	
  of	
  leadership	
  
team
Personal	
  visions	
  of	
  many
Compelling	
  organization
shared	
  vision
“ Continued commitment to maintaining integrity and sacredness of
leadership team”
©2016 14
#3-­‐ Expand	
  as	
  a	
  Leader	
  from	
  
Expert-­‐Achiever-­‐Catalyst
©2016 15
Task-­‐focused
Do	
  the	
  work
Results-­‐focused
Direct	
  the	
  work
Drive	
  and	
  measure
Growth-­‐focused
Guide	
  people/change
Share	
  Leadership
Creative	
  &	
  Adaptive
Expert
Leader
Achiever
Leader
Catalyst
Leader
Agile	
  Leadership	
  Journey	
  
Source:	
  Developing	
  Agile	
  Leadership	
  presentation	
  by	
  Peter	
  Behrens	
  
©2016 16
Need	
  Agile	
  Leaders
GROWTH MINDSET CATALYST HABITS
Awareness of self Experiments on self
Reflects cognitively Coaches for growth
Open to perspective Shares ownership
" We need more agile leaders who demonstrate
Growth mindset and Catalyst Habits
Source:	
  Developing	
  Agile	
  Leadership	
  presentation	
  by	
  Peter	
  Behrens	
  
©2016 17
Discovering	
  Agile	
  culture
"Discovered agile culture and explored their values
iteratively through visualization and collaboration
Source: local.ch engineering manifesto -©2016 18
#4	
  – Lead	
  the	
  change
©2016 19
It	
  	
  is	
  upto you
It  is  not  enough  that  management  
commit  themselves  to  quality  and  
productivity,  they  must  know  what  it  
is  they  must  do.
Such  a  responsibility  cannot  
be  delegated.
—W.  Edwards  Deming
©2016 20
Anchor	
  new	
  approaches	
  in	
  the	
  
culture
• Leaders	
  and	
  managers	
  own	
  habits	
  and	
  behaviors
• Culture	
  is	
  realized	
  in	
  the	
  habits	
  of	
  the	
  organization
• New	
  culture	
  requires	
  new	
  habits
• Celebrate	
  short	
  wins
• Consolidate	
  gains;	
  produce	
  more	
  wins
“people are already doing their best. It’s the
system that’s flawed.”- Deming
©2016 21
#5	
  – Develop	
  People
©2016 22
Agile	
  Leadership	
  style	
  shall	
  focus	
  on
Ø Developing	
  skills	
  and	
  career	
  paths	
  
Ø Creates	
  team	
  jointly	
  responsible	
  
for	
  success
Ø Inculcate	
  Lean	
  ,	
  Agile	
  Thinking	
  and	
  
Behaviors	
  
Ø Joint	
  problem	
  solving
Ø Respect	
  People	
  and	
  Culture
Develop	
  People	
  
©2016 23
Employee	
  Engagement	
  in	
  Google
Regarding	
  work-­‐life	
  balance,	
  Google	
  gDNA findings:
Ø Segmentors :	
  31	
  %(work	
  without	
  care	
  for	
  looming	
  deadlines)
Ø Integrators :	
  69	
  %(checking	
  mail	
  all	
  evening,	
  check	
  daily	
  see	
  
if	
  new	
  work	
  has	
  come)
Googlers into two categories:
Segmentors and Integrators.
Source:	
  https://www.rivs.com/blog/employee-­‐engagement-­‐and-­‐google-­‐how-­‐are-­‐they-­‐linked/
24
#	
  6	
  -­‐ Set	
  the	
  Goal	
  and	
  Minimize	
  
Constraints	
  
©2016 25
Set	
  Goals	
  ,	
  but minimize	
  work	
  
requirements
Agile	
  Leaders
Ø Set	
  Goals	
  but	
  provide	
  
minimum	
  work	
  	
  	
  
requirements
Ø Build	
  Agile	
  Teams	
  	
  
organized	
  around	
  Value
Ø Eliminate	
  demotivating	
  	
  
policies	
  and	
  procedures
“ As we look ahead into the next century leaders
will be those who empower – Bill Gates
©2016 26
#	
  7 -­‐ Unlock	
  the	
  hidden	
  potential	
  
of	
  the	
  team	
  members
©2016 27
What	
  motivates	
  us?	
  
Workers	
  are	
  knowledge	
  workers	
  if	
  they	
  know	
  more	
  about	
  the	
  work	
  
they	
  perform	
  than	
  their	
  bosses.
—Peter	
  Drucker
It  appears  that  the  performance  of  the  
task  provides  its  own  intrinsic  reward  …  
this  drive …  may  be  as  basic  as  the  
others  …
—The	
  Surprising	
  Truth	
  About	
  
What	
  Motivates	
  Us,	
  Daniel	
  H.	
  Pink
©2016 28
Create	
  Environment	
  of	
  Mutual	
  
Influence
Agile	
  Leaders	
  encourage	
  direct	
  reports:
• To	
  disagree	
  where	
  appropriate
• To	
  advocate	
  for	
  the	
  positions	
  they	
  believe	
  in
• To	
  push	
  for	
  their	
  own	
  needs
• To	
  enter	
  into	
  joint	
  problem	
  solving
• To	
  negotiate,	
  compromise,	
  
agree,	
  commit
Everyone should have an opportunity to learn in a positive
environment to enjoy the learning process and feel comfortable
and conduct within it – Barry Saide
©2016 29
References
/
©2016 30
©2016 31
©2016 32

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What Agile Leaders are great at?

  • 1. Niranjan  Nerlige  V,  Agile  Consultant,  Coach  and  Trainer CSP,CSM,  PMI-­ACP,SPC4 / What  Agile  Leaders  are  great  at? ©2016 1
  • 2. Agenda Ø Introduction  to  Agile  Leaders  of  21st Century Ø #1    -­‐ Incubate  Transformational  Leadership Ø #  2  -­‐ Develop  Transformational  Leadership  Team   Ø #  3  -­‐ Expand  as  a  Leader  from  Expert-­‐Achiever-­‐Catalyst Ø #  4  -­‐ Develop  People   Ø #  5  -­‐ Lead  the  change Ø #  6  -­‐ Set  the  Goal  and  Minimize  work  requirements Ø #  7  -­‐ Unlock  the  hidden  potential   Ø Q&A   ©2016 2
  • 4. Barriers  for  Agile  Adoption Company  Culture  at  odds   with  agile  values 46% Management  concern   about  loss  of  control 38% Organizational  resistance   to  change 42% 10th State  of  Agile  report-­‐Version  One-­‐ 2016 ©2016 4
  • 5. Source:  Developing  Agile  Leadership  presentation  by  Peter  Behrens   ©2016 5
  • 6. Agile  Leadership An  Agile  leader... • Operates  effectively  amid  uncertainty,   complexity,  and  rapid  change • Is  knowledgeable  about  Agile  values,   approaches,  and  practices • Surfaces  more  creative  solutions   through  increased  self-­‐awareness,  a   growth  mindset,  and  engaging  others • Aligns  and  empowers  teams  toward   delivering  more  customer  value • Takes  a  collaborative  continuous-­‐ improvement  approach  to   organizational  effectiveness • Catalyzes  change  in  others  and   facilitates  organizational  change Source:  https://www.scrumalliance.org/agile-­‐leadership The World of Agile The World of Leadership What  is It? The World of Agile Leadership Source:  Developing  Agile  Leadership  presentation  by  Peter  Behrens   Leaders need to be agile Agile Organizations need Leadership ©2016 6
  • 8. Leaders  go  first • Live  the  values • Lead  by  example • Seek  to  truly  understand  their  culture • Be  as  transparent  as  the  teams  they  lead See  presentation:  Agile  From  the  Top  Down:  Executives  &  Leadership  Living  Agile   by  Jon  Stahl ©2016 8
  • 9. Scrum=Agile? • Does  your  company  think  following  “agile  practices”   therefore  they  are  agile.   • They  have  to  recognize  agile  is  set  of  value  and   principles ©2016 9
  • 10. Agile  from  top  down  practices • Clear  communication  is  the  foundation.  “  I  am  glad  we  all  agree” • Genuine  shared  understanding.  – “  I  am  glad  we’re  all  agreed   then” • Create  BVR(Big  Visual  room) • Put  your  values  on  the  wall,  agile  manifesto,  XP  values  and  Lean   (kaizen) • Visualize  what  you  manage – Application  assets – Leadership – Financial,  operation  etc. • Transparent  leadership-­‐ doesn't’t  mean  you  have  all  answers. ©2016 10
  • 11. Standard  work  practices Source:   Define  Core  competencies,  matrix  and  ownership Standard  work:  Agile  Practices ©2016 11
  • 12. #2-­‐Develop    Transformational   Leadership  Team ©2016 12
  • 13. Temenos Transformation  Model “The  ability  to  transcend   many  visions  into   compelling  shared  vision   across  the  organization  is   the  key  stone  what   Temenos offers   organizations” ©2016 13
  • 14. Integrity  and  sacredness  of  leadership   team Personal  visions  of  many Compelling  organization shared  vision “ Continued commitment to maintaining integrity and sacredness of leadership team” ©2016 14
  • 15. #3-­‐ Expand  as  a  Leader  from   Expert-­‐Achiever-­‐Catalyst ©2016 15
  • 16. Task-­‐focused Do  the  work Results-­‐focused Direct  the  work Drive  and  measure Growth-­‐focused Guide  people/change Share  Leadership Creative  &  Adaptive Expert Leader Achiever Leader Catalyst Leader Agile  Leadership  Journey   Source:  Developing  Agile  Leadership  presentation  by  Peter  Behrens   ©2016 16
  • 17. Need  Agile  Leaders GROWTH MINDSET CATALYST HABITS Awareness of self Experiments on self Reflects cognitively Coaches for growth Open to perspective Shares ownership " We need more agile leaders who demonstrate Growth mindset and Catalyst Habits Source:  Developing  Agile  Leadership  presentation  by  Peter  Behrens   ©2016 17
  • 18. Discovering  Agile  culture "Discovered agile culture and explored their values iteratively through visualization and collaboration Source: local.ch engineering manifesto -©2016 18
  • 19. #4  – Lead  the  change ©2016 19
  • 20. It    is  upto you It  is  not  enough  that  management   commit  themselves  to  quality  and   productivity,  they  must  know  what  it   is  they  must  do. Such  a  responsibility  cannot   be  delegated. —W.  Edwards  Deming ©2016 20
  • 21. Anchor  new  approaches  in  the   culture • Leaders  and  managers  own  habits  and  behaviors • Culture  is  realized  in  the  habits  of  the  organization • New  culture  requires  new  habits • Celebrate  short  wins • Consolidate  gains;  produce  more  wins “people are already doing their best. It’s the system that’s flawed.”- Deming ©2016 21
  • 22. #5  – Develop  People ©2016 22
  • 23. Agile  Leadership  style  shall  focus  on Ø Developing  skills  and  career  paths   Ø Creates  team  jointly  responsible   for  success Ø Inculcate  Lean  ,  Agile  Thinking  and   Behaviors   Ø Joint  problem  solving Ø Respect  People  and  Culture Develop  People   ©2016 23
  • 24. Employee  Engagement  in  Google Regarding  work-­‐life  balance,  Google  gDNA findings: Ø Segmentors :  31  %(work  without  care  for  looming  deadlines) Ø Integrators :  69  %(checking  mail  all  evening,  check  daily  see   if  new  work  has  come) Googlers into two categories: Segmentors and Integrators. Source:  https://www.rivs.com/blog/employee-­‐engagement-­‐and-­‐google-­‐how-­‐are-­‐they-­‐linked/ 24
  • 25. #  6  -­‐ Set  the  Goal  and  Minimize   Constraints   ©2016 25
  • 26. Set  Goals  ,  but minimize  work   requirements Agile  Leaders Ø Set  Goals  but  provide   minimum  work       requirements Ø Build  Agile  Teams     organized  around  Value Ø Eliminate  demotivating     policies  and  procedures “ As we look ahead into the next century leaders will be those who empower – Bill Gates ©2016 26
  • 27. #  7 -­‐ Unlock  the  hidden  potential   of  the  team  members ©2016 27
  • 28. What  motivates  us?   Workers  are  knowledge  workers  if  they  know  more  about  the  work   they  perform  than  their  bosses. —Peter  Drucker It  appears  that  the  performance  of  the   task  provides  its  own  intrinsic  reward  …   this  drive …  may  be  as  basic  as  the   others  … —The  Surprising  Truth  About   What  Motivates  Us,  Daniel  H.  Pink ©2016 28
  • 29. Create  Environment  of  Mutual   Influence Agile  Leaders  encourage  direct  reports: • To  disagree  where  appropriate • To  advocate  for  the  positions  they  believe  in • To  push  for  their  own  needs • To  enter  into  joint  problem  solving • To  negotiate,  compromise,   agree,  commit Everyone should have an opportunity to learn in a positive environment to enjoy the learning process and feel comfortable and conduct within it – Barry Saide ©2016 29