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RSO is core component of Northeastern University security investment
working for 24*7 for 365 days.
Daily Activities involve many residents, proctors and supervisors
interaction with system which is tedious with existing paper based system
Lack of co-ordination between them causes many problems like improper
shift distribution, shift blocking, too many shift drops in peak time etc.
Also recruitment process is unstructured and does not provide equal
Paperwork is crucial in existing system which require lots of
For every week all documents need to be scrutinized for no
shows, memos without any mistake.
Changes in dorm rules and banned list may not be properly
understood by the proctors
Incoordination between dorm resident assistant's and proctors
Most important all this resulting in waste of time and money!
As a critical need of alternative for paper based system, this GoGreen solution is
Less usage of papers and more usage of data inside it.
Centralized system for all visible data using database.
Business intelligence through the implemented database like reports, charts,
future projections, efficient proctors, amount of breaks allotted etc.
Better recruitment process and well educated proctor through online training and
Better shift allocation
Proper coordination between proctors and residents
This will help in better dorm management
Proper regulation in proctor and supervisor recruitment
Transparent system for all employees through reviews and complaints to
increase employee satisfaction.
Removal of all overheads like review sign-in sheets, finding no shows, writing
memos and maintaining them
Most important increase in revenue with efficient time management.
Shift pickup, drop,
Recent Shifts, No
shows, Leave and
Online exams and
Real Time sign in
sheet, review and
Recruitment process. Submit application form, training materials, Online exams
Daily summary work: Submit and view the sign in sheets, View History of
Memos and write-ups: Submit and View memo &Write-ups online. View
banned list entry.
Efficient Shift and Break Management: Workstations allocation. Shift
conflicts and swap board blocking. View schedules, Email Notification , Pick
Resource Management: Timesheet, Emergency situations and disciplinary actions,
Data Storage : should make use of database which is scalable,
Data not to be de-identified
Data Validation: Data stored should have appropriate evidence
to support it.
How the users will benefit from
this new system?
Motorola DynaTAC 8000X Does this phone need a name ??
The best part happening to RSO is that it has a Green footprint. All those paperwork
has now moved on to Paperless System.
From the user’s point of view, applying for a new position has become easy and
the user can now apply online instead of filling forms and thinking about the good
The breaks will be managed and every request is now done online, so all user
actions will be tracked during the shift and every data is recorded.
Easy accessibility in finding unknown locations. Every information is now
available on the website.
No waiting for special instructions after the shift gets assigned.
The Algorithm is more developed to ensure that the user will get desired 20 hours in a
• Only once who are eligible to apply for proctor position
• The main responsibility of a proctor is to monitor students and their
guests entering the dorm
• The main responsibility of a supervisor is to ensure proper working of
• Manager is responsible to ensure sufficient and proper workforce and
maintain security of all the dorms
Use Case - Student
• Apply Online
• Schedule Interview
• Study Material
• Give Test
Check up deadlines
Use Case - Proctor
• Guest Sign In
• Incident Reporting
• Work station assignment
• Write ups & appeals
Proctor Performance Profile
• Pick up/drop off/Exchange shifts
Use Case - Supervisor
• Ensure workstation assignment
• Check for break request
• Write ups and commendable
• Go Through incidents reported
• NUPD details
• Lock out details
Use Case - Manager
• Check for proctors needed
• Recruitment process
• Hire proctors/ supervisor
• Update Banned List & Memos
• Review Incidents
• Review write ups
• Proctor/supervisor performance review
• Probate proctor/supervisor
• Update Training Material
• Notify Deadlines