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Twitter for Business A Four Step Plan Questions: @nicoleljohnson August 2009
Business Goal Be able to apply Twitter to your daily  work flow, resulting in better  job performance.
Objectives ,[object Object],[object Object],[object Object]
What is Twitter? ,[object Object],[object Object],[object Object],[object Object],Definition courtesy of Wikipedia
How Can Twitter Help Improve My Job Performance? ,[object Object],[object Object],[object Object]
How Can Twitter Help Improve My Job Performance? (cont) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
How Can Twitter Help Improve My Job Performance? (cont) ,[object Object],[object Object],[object Object],[object Object],[object Object]
4 Step Plan to Get You Tweeting 1 If you’re reading this, I’m assuming you’re interested in  learning how to Tweet.  You can check off step #1. 2 Set aside a good two-hours to complete the four tutorials  in this presentation. 3 Finding a Tweeting style takes time.  The value may not kick  in right away.  Agree to commit to tweeting for at least 30 days. 4 Have fun and share your experience with someone else.
Let’s Get Started!
Getting Started ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Go to Tutorial #1: Create Account
Twitter for Business Tutorial #1: Create Account
Tutorial #1: Create Account ,[object Object],[object Object],[object Object],[object Object],[object Object],*Let’s take a look at an example of these items on the next slide…
Tutorial #1: Create Account (cont) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Sometimes pictures help.  Let’s look at an example on the next slide…
Tutorial #1: Create Account (cont) My first user name choice was NicoleJohnson.  It wasn’t available, so I used my middle initial and chose NicoleLJohnson instead.
Tutorial #1: Create Account (cont) Twitter let’s you customize your account. In this tutorial, we will add a profile bio.
Tutorial #1: Create Account (cont) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Go ahead and create your account.
Tutorial #1: Create Account (cont) ,[object Object],[object Object]
Tutorial #1: Create Account (cont) This is where you  update  your status  – up to 140  characters at a time.  You’re probably  dying to Tweet… try to  hold on until we  get to the  participate tutorial Click on the “settings” link to customize
Tutorial #1: Create Account (cont) Click on the account tab.  Notice the time zone and bio fields.
Tutorial #1: Create Account (cont) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Tutorial #1: Create Account (cont) ,[object Object],[object Object],Go to Tutorial #2: Following
Twitter for Business Tutorial #2: Following
Tutorial #2: Following ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Tutorial #2: Following (cont) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Let’s choose some people to follow… some recommendations are on the next slide
Tutorial #2: Following (cont) @adweekdotcom @adtech @kevinkruse @adage @pew_internet @chrisbrogan @cnetNews @marketingsherpa @skypen @wired @comscore @pharmaguy @technorati @iMediatweet @swoodruff @smashingmag @forrester @shwen @brainpicker @manhattanresear   @maverickNY @rww @emarketer @whydotpharma @mashable @marketingcharts @jonrich Hot Media Resources  Marketing
Tutorial #2: Following (cont) Click on the “Find People” link
Tutorial #2: Following (cont) ,[object Object],[object Object],[object Object],[object Object],[object Object],See what this looks like on the next slide…
Tutorial #2: Following (cont)
Tutorial #2: Following (cont) ,[object Object],[object Object],[object Object],[object Object]
Tutorial #2: Following (cont) ,[object Object],[object Object],[object Object],Go to Tutorial #3: Participate
Twitter for Business Tutorial #3: Participate
Tutorial #3: Participate ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Tutorial #3: Participate (cont) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Let’s take a look at examples on the next few slides…
Tutorial #3: Participate (cont) In tutorial #2 we  picked some users  to follow. I really like the highlighted post.  If you’re following too you can share your opinion or RT the  post.
Tutorial #3: Participate (cont) ,[object Object],[object Object],[object Object],[object Object]
Tutorial #3: Participate (cont) ,[object Object],[object Object],[object Object],[object Object],Here’s a RT  plus I added a  little comment
Tutorial #3: Participate (cont) ,[object Object],[object Object],[object Object],[object Object]
Tutorial #3: Participate (cont) ,[object Object],[object Object],[object Object],[object Object],Let’s take a look at an examples on the next slide…
Tutorial #3: Participate (cont) Click on the direct message link 1 Select name from send drop down. Then type message  and click send. 2
Tutorial #3: Participate (cont) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Let’s take a look at how these work on the next slide
Tutorial #3: Participate (cont) When you rollover a post – the star and arrow appear Star = favorite Arrow = reply Click on the star  to add the post to your favorites list (you can go back and review the post later) Click on the arrow  to reply back to this user Favorites
Tutorial #3: Participate (cont) Try out the search function. Type a topic you’re interested in learning more about. Try adding the #prior to a key word to find tagged content. Try clicking on a trend and read about what others are talking about.
Tutorial #3: Participate (cont) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Go to Tutorial #4: Go Mobile
Twitter for Business Tutorial #4: Go Mobile
Tutorial #4: Go Mobile ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Tutorial #4: Go Mobile (cont) ,[object Object],[object Object],[object Object],[object Object],[object Object]
Tutorial #4: Go Mobile (cont) ,[object Object],[object Object],[object Object]
Tutorial #4: Go Mobile (cont) ,[object Object]
Tutorial #4: Go Mobile (cont) ,[object Object],[object Object],[object Object],[object Object]
Tutorial #4: Go Mobile (cont) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Tutorial #4: Go Mobile (cont) ,[object Object],[object Object],[object Object],[object Object],[object Object],Return to Overview View Resources
Appendix
Resources
Resources: Applications  This site is designed to help you track your tweets. With Tweetburner you can shorten URLs and track the clicks your tweets accumulate.  TweetBurner Share your favorite pictures on Twitter.  TwitPic Do you have something to promote on Twitter tomorrow but are afraid of forgetting to do it? With FutureTweets, you can schedule your tweet ahead of time for a specific date and time. Even schedule reoccurring tweets to post daily, monthly, even yearly. Future Tweets A collection of free background themes for your Twitter account. You can use the one click installation or manually install them yourself. Lots of nice designs and colors to choose from.  Twitter Gallery Downloading this free toolbar gives you instant access to Twitter. You can use the toolbar to access online Twitter tools, check your Twitter stats, post your updates and more. Versions are available for both Firefox and Internet Explorer. Twitter Toolbar
Resources: Links Twitter Speak - 66 Terms How to Organize a Successful  TweetUp 29 Twitter Apps for the  iPhone  Compared Top 10 Twitter Tutorials on  YouTube 10 Ways to Find People on Twitter

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Twitter for Business Tutorials

  • 1. Twitter for Business A Four Step Plan Questions: @nicoleljohnson August 2009
  • 2. Business Goal Be able to apply Twitter to your daily work flow, resulting in better job performance.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8. 4 Step Plan to Get You Tweeting 1 If you’re reading this, I’m assuming you’re interested in learning how to Tweet. You can check off step #1. 2 Set aside a good two-hours to complete the four tutorials in this presentation. 3 Finding a Tweeting style takes time. The value may not kick in right away. Agree to commit to tweeting for at least 30 days. 4 Have fun and share your experience with someone else.
  • 10.
  • 11. Twitter for Business Tutorial #1: Create Account
  • 12.
  • 13.
  • 14. Tutorial #1: Create Account (cont) My first user name choice was NicoleJohnson. It wasn’t available, so I used my middle initial and chose NicoleLJohnson instead.
  • 15. Tutorial #1: Create Account (cont) Twitter let’s you customize your account. In this tutorial, we will add a profile bio.
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  • 18. Tutorial #1: Create Account (cont) This is where you update your status – up to 140 characters at a time. You’re probably dying to Tweet… try to hold on until we get to the participate tutorial Click on the “settings” link to customize
  • 19. Tutorial #1: Create Account (cont) Click on the account tab. Notice the time zone and bio fields.
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  • 22. Twitter for Business Tutorial #2: Following
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  • 25. Tutorial #2: Following (cont) @adweekdotcom @adtech @kevinkruse @adage @pew_internet @chrisbrogan @cnetNews @marketingsherpa @skypen @wired @comscore @pharmaguy @technorati @iMediatweet @swoodruff @smashingmag @forrester @shwen @brainpicker @manhattanresear @maverickNY @rww @emarketer @whydotpharma @mashable @marketingcharts @jonrich Hot Media Resources Marketing
  • 26. Tutorial #2: Following (cont) Click on the “Find People” link
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  • 31. Twitter for Business Tutorial #3: Participate
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  • 34. Tutorial #3: Participate (cont) In tutorial #2 we picked some users to follow. I really like the highlighted post. If you’re following too you can share your opinion or RT the post.
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  • 39. Tutorial #3: Participate (cont) Click on the direct message link 1 Select name from send drop down. Then type message and click send. 2
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  • 41. Tutorial #3: Participate (cont) When you rollover a post – the star and arrow appear Star = favorite Arrow = reply Click on the star to add the post to your favorites list (you can go back and review the post later) Click on the arrow to reply back to this user Favorites
  • 42. Tutorial #3: Participate (cont) Try out the search function. Type a topic you’re interested in learning more about. Try adding the #prior to a key word to find tagged content. Try clicking on a trend and read about what others are talking about.
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  • 44. Twitter for Business Tutorial #4: Go Mobile
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  • 54. Resources: Applications This site is designed to help you track your tweets. With Tweetburner you can shorten URLs and track the clicks your tweets accumulate. TweetBurner Share your favorite pictures on Twitter.  TwitPic Do you have something to promote on Twitter tomorrow but are afraid of forgetting to do it? With FutureTweets, you can schedule your tweet ahead of time for a specific date and time. Even schedule reoccurring tweets to post daily, monthly, even yearly. Future Tweets A collection of free background themes for your Twitter account. You can use the one click installation or manually install them yourself. Lots of nice designs and colors to choose from. Twitter Gallery Downloading this free toolbar gives you instant access to Twitter. You can use the toolbar to access online Twitter tools, check your Twitter stats, post your updates and more. Versions are available for both Firefox and Internet Explorer. Twitter Toolbar
  • 55. Resources: Links Twitter Speak - 66 Terms How to Organize a Successful TweetUp 29 Twitter Apps for the iPhone Compared Top 10 Twitter Tutorials on YouTube 10 Ways to Find People on Twitter