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BSBCMM401A section4
1.
© 2010 Innovation
& Business Industry Skills Council Ltd Section 4:Challenges BSBCMM401A– Make a presentation IBSA Participant Workbook pages 45 to 53
2.
© 2010 Innovation
& Business Industry Skills Council Ltd This presentation will introduce you to: managing question and answer sessions dealing with disruptions coping with contingencies managing time handling different situations. Evaluations
3.
© 2010 Innovation
& Business Industry Skills Council Ltd Question & Answer Prepare by: brainstorming all possible questions practicing answers ask a Critical Friend for help create notes. IBSA Participant Workbook page 46
4.
© 2010 Innovation
& Business Industry Skills Council Ltd Difficult people keep calm redirect questions to the group deal with the topic not the person. IBSA Participant Workbook page 46
5.
© 2010 Innovation
& Business Industry Skills Council Ltd Time use a time keeper on the desk or computer rehearse your timings finish on time even if you need to leave an example out. IBSA Participant Workbook page 49
6.
© 2010 Innovation
& Business Industry Skills Council Ltd Disasters keep calm ask for assistance always acknowledge an error.
7.
© 2010 Innovation
& Business Industry Skills Council Ltd Problems role-play power failure microphone starts buzzing loudly an audience member is suddenly taken ill (for example, faints) the fire alarm starts presenter knocks over a jug of water half the audience leave there is a car accident outside the window(screaming of tyres and a crash of metal).
8.
© 2010 Innovation
& Business Industry Skills Council Ltd The Next Step How do we evaluate?
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