2. We are an experience
and service design company.
TAG Late night
Milano, March 1st 2019
3. We believe in the power of design to
make ideas tangible and turn them
into successful products and services.
TAG Late night
Milano, March 1st 2019
4. We design products and services
that engage people in memorable
and meaningful experiences, while
delivering business value to our clients.
TAG Late night
Milano, March 1st 2019
5. We put people at the core,
both when we work on
projects and when we
work on our own
company culture.
TAG Late night
Milano, March 1st 2019
6. We are a team of thinkers and makers, designers,
researchers and front-end developers
TAG Late night
Milano, March 1st 2019
7. Jake Knapp - Design Sprint 2017 and 2018
We create internationally
renowned events, we talk
regularly at Italian
conferences and nurture
our local Digital Design
community.
TAG Late Night
Milano, March 1st 2019
8. 4
national events
organized or hosted
4
international events
organizedâ¨
10+
Italian event
sponsored
250+
attendees
20+
talks and workshops â¨
at Italian conferences
12+
countries â¨
represented
TAG Late Night
Milano, March 1st 2019
9. Design + Business
Our design begins with the whole
company involved, stakeholders on
board and clear, shared goals.â¨
We design and then measure impact.
TAG Late Night
Milano, March 1st 2019
15. ⢠team of 11
⢠end of year retrospective
reveals some mismatches
⢠Agile reset
⢠team of 5
⢠clearer vision
⢠mindset switch
⢠we start building a
team
⢠team of 13
⢠culture and values - round 2
⢠Talent Canvas
⢠skills matrix
⢠we launch our new brand
2013
2004
2016
2017
⢠team of 8
⢠we look for a brand
that tells who we are
2015
2018
⢠2 people
⢠small design studio
⢠team of professionals
who work together
⢠team of 16 (+1)
⢠retrospective: how do I
grow? how can I
contribute? how do I ⌠?
đ
⢠roles matrix and career
paths
2014
⢠we start working on
culture and values
as as team
TAG Late Night
Milano, March 1st 2019
37. Specialists
⢠specific skills
⢠innovators
⢠âevangelistsâ
⢠technicians
⢠efficient
⢠focus on quality
Generalists
⢠cross-discipline
⢠enablers
⢠coordinators
⢠big picture
⢠effective
⢠focus on outcomes
PM SD RES IXD UI DOPS FE TECHGLOBAL PM SD RES IXD UI DOPS FE TECHGLOBAL
TAG Late Night
Milano, March 1st 2019
38. Junior
Mid
Senior
Director
PM RES IXD UI DOPS FE TECHGLOBAL ICON ADMINSD CONTENT
Project Manager is not a role
but a set of responsibilities and skills
TAG Late Night
Milano, March 1st 2019
40. Managers used to be practitioners
and have strong design experience
Mid
Senior
Director
PM SD RES IXD UI DOPS FE TECHGLOBAL
TAG Late Night
Milano, March 1st 2019
41. Management is a choice.
Itâs not a promotion,
itâs a career change.
TAG Late Night
Milano, March 1st 2019
42. Designing teams is a design exercise
and is human-centered
TAG Late night
Milano, March 1st 2019
44. Junior
Mid
Senior
Director
PM RES IXD UI DOPS FE TECHGLOBAL ICON ADMIN
Help Tangible to grow as a company
business + market + people
SD CONTENT
TAG Late Night
Milano, March 1st 2019
45. Help team growth
⢠Hire more accurately
⢠Set clearer expectations about roles
⢠Balance teams
⢠Stronger competences
TAG Late Night
Milano, March 1st 2019
46. Help individual growth
⢠Clear career paths
⢠Different options to grow
⢠More objective one-on-one reviews
⢠Better spending of the training budget
TAG Late Night
Milano, March 1st 2019
47. So far, so good â¤
⢠Feedback
⢠Talent Canvas
⢠Conversations
⢠Team morale
⢠Trust
TAG Late Night
Milano, March 1st 2019
48. Tricky⌠đ¤
⢠From personal to relationships
⢠From rules to a playbook
⢠Feedback from the market
⢠Scalability and sustainability as a
company
TAG Late Night
Milano, March 1st 2019
50. Possible shitstorm ahead đŠ
⢠Hierarchy: needed? How much?
⢠Economic transparency: desirable?
⢠Salaries and bonuses: are they tied to
the roles matrix? How?
TAG Late Night
Milano, March 1st 2019
51. Things to monitor
⢠Eyes open on behaviors (unhealthy
competition, envy, conflictsâŚ)
⢠One-to-one followups and updates â¨
over time
TAG Late Night
Milano, March 1st 2019
52. Things to remember
⢠Itâs a process, not a tool
⢠Alive and iterative, never done
⢠Shared and explained
⢠The goal is autonomy, not control
TAG Late Night
Milano, March 1st 2019
53. Doing the work of translating someone elseâs methods
to fit your culture is hard work. It needs to be designed. â¨
It needs to be assimilated, not just applied.â¨
âDave Malouf, IXDA founder
TAG Late night
Milano, March 1st 2019
55. Ilaria Mauric
Head of design
@ilariamauric
ilaria@tangible.is
Nicolò Volpato
Founder & CEO
@nicolovolpato
nick@tangible.is
Thank you!
TAG Late night
Milano, March 1st 2019