How can we get results on the project we work? Is it just about the technical skills to solve it? How can we get results that stay within the company when the project is over? What can designer do to keep moving within the complex environment? An invitation to think about the way we set up the project environment. On this talk, I’ll expose my point of view about what to pay attention within the project timeframe to get human centered teams. I believe we can deliver more value and create sustained changes that stays in the company by rethinking our role and where we push our empathy.