SlideShare uma empresa Scribd logo
1 de 45
[Presentations]
What is a Presentation?
“An act of presenting or the state of being
    presented, a performance, a formal
        introduction, a social debut.”
Wikipedia says:




Presentation is the practice of showing and
   explaining the content of a topic to an
            audience or learner.
According to our book:




The sales presentation is a persuasive
   vocal and visual explanation of a
              proposition.
The basics of marketing remain the same:




       Creating a strategy to deliver the
      right messages to the right people.
Why should we have a presentation?
 To prove that what you are selling can meet needs
that have the most importantance to the customer.
Purposes of a presentation
(Our main goal is to sell the product to our customer – to help)

                   Knowledge
                     Beliefs
                  Desire or Need
                    Attitude
                   Conviction
Add them all up:
Knowledge + Beliefs + Desire + Attitude + Conviction




              SALES SUCCESS!
{      In the selling process,
    it comes after Approach.     }
There are three crucial steps in a
         presentation.
1. Fully discuss the features, advantages,
      and benefits of your product.
2. Present your marketing plan.
3. Explain your business proposition.
The sales presentation mix.
Persuasive
                 Communication




Demonstrations                   Participation




                 Salesperson



Dramatization                       Proof




                   Visual Aids
Persuasive Communication




Sell Sequence = FABs + trial close
To be a persuasive communicator:
                          Use logical reasoning.
                      Persuade through suggestion.
                           Have a sense of fun.
                        Personalize relationships.
                                 Build trust.
              Be aware of your body language: Always smile!
Control the presentation: Questions re-channel an off-course presentation.
                   Use diplomacy: Choose your battles.
          Consider the Paul Harvey dialogue (conversation style)
           Use words as selling tools (simile, metaphor, analogy)
             Use parables and storytelling to illustrate a point.
Seven factors of good communication:
                 Use questions
                 Be empathetic
           Keep the message simple
             Create mutual trust
                     Listen
    Have a positive attitude and enthusiasm
                  Be believable
Persuasive
                 Communication




Demonstrations                   Participation




                 Salesperson



Dramatization                       Proof




                   Visual Aids
Participation
Questions
Product use: appeals to senses
           Visuals
      Demonstrations
Persuasive
                 Communication




Demonstrations                   Participation




                 Salesperson



Dramatization                       Proof




                   Visual Aids
Proof




Past sales help predict the future
          The guarantee
           Testimonials
     Company proof results
  Independent research results
Persuasive
                 Communication




Demonstrations                   Participation




                 Salesperson



Dramatization                       Proof




                  Visual Aids
Visual Aids




           Increase retention
        Strengthen the message
        Lessen misunderstanding
 Create a unique and lasting impression
Show the buyer that you are a professional
Appeal to the prospect’s vision with the intent
 of producing mental images of the product’s
      features, advantages and benefits.
Persuasive
                 Communication




Demonstrations                   Participation




                 Salesperson



Dramatization                       Proof




                  Visual Aids
Dramatization




Dramatics refers to presenting the
   product in a striking, showy, or
       extravagant manner.
Dramatization improves your chances
            of success.
Persuasive
                 Communication




Demonstrations                   Participation




                 Salesperson



Dramatization                       Proof




                  Visual Aids
Demonstrations
A successful demonstration lets the
            prospect to:
          Do something simple.
       Work an important feature.
  Do something in a routine of frequently
                 repeated.
 Answer questions through a demonstration
           or to give a feedback.
The seven-point checklist:
Why should we follow this model?
                           Persuasive
                         Communication




       Demonstrations                    Participation




                        Salesperson


       Dramatization                        Proof




                           Visual Aids
It captures attention and interest.
  It creates a two-way communication.
      It involves the prospect through
                participation.
Gives a more complete, clear explanation
                 of products.
Tip!
Technology can be a huge help.
The Sales Presentation
     Goal Model:
How will you
                                 What is your
                   stage your
                                  objective?
                 presentation?




How will you
 design and                                       Who is your
display visual                                    audience?
    aids?




                 How will you     How will you
                    create       structure your
                   impact?       presentation?
Your approach technique quickly
captures your prospect’s interest and
  immediately finds signals that the
prospect has a need for your product
         and is ready to listen.
How do you handle presentation
         difficulties?




If an interruption comes up, offer to leave
    the room or regroup your thoughts.
Should you talk about competitors?




    Do not refer to a competitor unless
 absolutely necessary. Acknowledge your
competitor only briefly & make a detailed
   comparison of your product and the
  competition’s product when necessary.
Lastly, always be professional.
Thank you!

Mais conteúdo relacionado

Mais procurados

Consultative Selling Presentation
Consultative Selling PresentationConsultative Selling Presentation
Consultative Selling Presentation
tshelton79
 

Mais procurados (20)

Sales Training
Sales TrainingSales Training
Sales Training
 
Selling skills
Selling skillsSelling skills
Selling skills
 
Selling Is An Art Form
Selling Is An Art FormSelling Is An Art Form
Selling Is An Art Form
 
Sales training
Sales trainingSales training
Sales training
 
Basics of Sales
Basics of SalesBasics of Sales
Basics of Sales
 
Basic selling skills enas
Basic selling skills enasBasic selling skills enas
Basic selling skills enas
 
Selling Skills
Selling SkillsSelling Skills
Selling Skills
 
Consultative Selling Presentation
Consultative Selling PresentationConsultative Selling Presentation
Consultative Selling Presentation
 
Seven steps of a sale
Seven steps  of a saleSeven steps  of a sale
Seven steps of a sale
 
Basic Sales Training
Basic Sales TrainingBasic Sales Training
Basic Sales Training
 
Sales process
Sales processSales process
Sales process
 
Basics of sales
Basics of salesBasics of sales
Basics of sales
 
8 Sales Closing Techniques
8 Sales Closing Techniques8 Sales Closing Techniques
8 Sales Closing Techniques
 
Advanced Professional Selling Skills
Advanced Professional Selling SkillsAdvanced Professional Selling Skills
Advanced Professional Selling Skills
 
Retail selling skills
Retail selling skillsRetail selling skills
Retail selling skills
 
Awesome Sales Closing Techniques
Awesome Sales Closing Techniques Awesome Sales Closing Techniques
Awesome Sales Closing Techniques
 
Sales Training: Always Be Closing
Sales Training: Always Be ClosingSales Training: Always Be Closing
Sales Training: Always Be Closing
 
Tips and Techniques for Closing the Sales
Tips and Techniques for Closing the SalesTips and Techniques for Closing the Sales
Tips and Techniques for Closing the Sales
 
Presentation on Sales Process
Presentation on Sales ProcessPresentation on Sales Process
Presentation on Sales Process
 
Selling skills
Selling skillsSelling skills
Selling skills
 

Semelhante a The Sales Process: Presentations

Personal Selling: Chapter 10
Personal Selling: Chapter 10Personal Selling: Chapter 10
Personal Selling: Chapter 10
Mazhar Masood
 
8 Ways to Create Engaging Live, Virtual and Hybrid Events
8 Ways to Create Engaging Live, Virtual and Hybrid Events8 Ways to Create Engaging Live, Virtual and Hybrid Events
8 Ways to Create Engaging Live, Virtual and Hybrid Events
FlutterbyBarb
 
Effective Networking
Effective NetworkingEffective Networking
Effective Networking
wcjones2
 

Semelhante a The Sales Process: Presentations (20)

Personal Selling: Chapter 10
Personal Selling: Chapter 10Personal Selling: Chapter 10
Personal Selling: Chapter 10
 
Development of a Sales Presentation
Development of a Sales PresentationDevelopment of a Sales Presentation
Development of a Sales Presentation
 
Elements of a Great Sales Presentation
Elements of a Great Sales PresentationElements of a Great Sales Presentation
Elements of a Great Sales Presentation
 
8 steps to create a brand strategy pdf slides.pdf
8 steps to create a brand strategy pdf slides.pdf8 steps to create a brand strategy pdf slides.pdf
8 steps to create a brand strategy pdf slides.pdf
 
How to crush your remote sales presentations
How to crush your remote sales presentationsHow to crush your remote sales presentations
How to crush your remote sales presentations
 
Week One Intro To Selling New Version Summer 2011
Week One Intro To Selling New Version Summer 2011Week One Intro To Selling New Version Summer 2011
Week One Intro To Selling New Version Summer 2011
 
Week One Intro To Selling New Version Summer 2011
Week One Intro To Selling New Version Summer 2011Week One Intro To Selling New Version Summer 2011
Week One Intro To Selling New Version Summer 2011
 
Fearless Speaking June Presentation Workshop
Fearless Speaking  June Presentation WorkshopFearless Speaking  June Presentation Workshop
Fearless Speaking June Presentation Workshop
 
8 Ways to Create Engaging Live, Virtual and Hybrid Events
8 Ways to Create Engaging Live, Virtual and Hybrid Events8 Ways to Create Engaging Live, Virtual and Hybrid Events
8 Ways to Create Engaging Live, Virtual and Hybrid Events
 
Mastering Persuasion: The Art of Crafting Landing Pages That Speak to Hearts ...
Mastering Persuasion: The Art of Crafting Landing Pages That Speak to Hearts ...Mastering Persuasion: The Art of Crafting Landing Pages That Speak to Hearts ...
Mastering Persuasion: The Art of Crafting Landing Pages That Speak to Hearts ...
 
Tradeshow tips
Tradeshow tipsTradeshow tips
Tradeshow tips
 
Chapter 3: Delivering Presentations That Sell
Chapter 3: Delivering Presentations That SellChapter 3: Delivering Presentations That Sell
Chapter 3: Delivering Presentations That Sell
 
Effective Networking
Effective NetworkingEffective Networking
Effective Networking
 
Book review group 7 - confessions of an advertising man
Book review   group 7 - confessions of an advertising manBook review   group 7 - confessions of an advertising man
Book review group 7 - confessions of an advertising man
 
Branding strategies of new company .pptx
Branding strategies of new company .pptxBranding strategies of new company .pptx
Branding strategies of new company .pptx
 
Copy training. Tutto quello che dovete sapere
Copy training. Tutto quello che dovete sapereCopy training. Tutto quello che dovete sapere
Copy training. Tutto quello che dovete sapere
 
Sales - Entrepreneurship 101
Sales - Entrepreneurship 101 Sales - Entrepreneurship 101
Sales - Entrepreneurship 101
 
Connect More and Close More Deals Using Content and Video Prospecting
Connect More and Close More Deals Using Content and Video ProspectingConnect More and Close More Deals Using Content and Video Prospecting
Connect More and Close More Deals Using Content and Video Prospecting
 
Crafting Irresistible Sales Pitches.pdf
Crafting Irresistible Sales Pitches.pdfCrafting Irresistible Sales Pitches.pdf
Crafting Irresistible Sales Pitches.pdf
 
Business Presentations - What, When,how Types etc
Business Presentations - What, When,how Types etcBusiness Presentations - What, When,how Types etc
Business Presentations - What, When,how Types etc
 

Mais de Nj Lopez-Tan

After Sales Service
After Sales ServiceAfter Sales Service
After Sales Service
Nj Lopez-Tan
 
Handling objections
Handling objectionsHandling objections
Handling objections
Nj Lopez-Tan
 

Mais de Nj Lopez-Tan (20)

After Sales Service
After Sales ServiceAfter Sales Service
After Sales Service
 
Closing the SAle
Closing the SAleClosing the SAle
Closing the SAle
 
Handling objections
Handling objectionsHandling objections
Handling objections
 
Sales Process Preapproach
Sales Process PreapproachSales Process Preapproach
Sales Process Preapproach
 
The Sales Process: Prospecting
The Sales Process: ProspectingThe Sales Process: Prospecting
The Sales Process: Prospecting
 
Attendees
AttendeesAttendees
Attendees
 
Driving loyalty through daily deals and discounts
Driving loyalty through daily deals and discountsDriving loyalty through daily deals and discounts
Driving loyalty through daily deals and discounts
 
The rise of group buying sites
The rise of group buying sitesThe rise of group buying sites
The rise of group buying sites
 
How to brand and sell online
How to brand and sell onlineHow to brand and sell online
How to brand and sell online
 
Project: Verdance
Project: VerdanceProject: Verdance
Project: Verdance
 
Project: Verdance
Project: VerdanceProject: Verdance
Project: Verdance
 
Social Media Marketing
Social Media MarketingSocial Media Marketing
Social Media Marketing
 
Barely There - a case study
Barely There - a case studyBarely There - a case study
Barely There - a case study
 
Cetaphil Print Ad Campaign
Cetaphil Print Ad CampaignCetaphil Print Ad Campaign
Cetaphil Print Ad Campaign
 
Cheryl & Co Case Presentation
Cheryl & Co Case PresentationCheryl & Co Case Presentation
Cheryl & Co Case Presentation
 
Social Media Analysis - Oil Industry
Social Media Analysis - Oil IndustrySocial Media Analysis - Oil Industry
Social Media Analysis - Oil Industry
 
Petron Site Analysis
Petron Site AnalysisPetron Site Analysis
Petron Site Analysis
 
Post ad summary data
Post ad summary dataPost ad summary data
Post ad summary data
 
Blind Taste Test
Blind Taste Test Blind Taste Test
Blind Taste Test
 
Taste Test Questionnaire
Taste Test QuestionnaireTaste Test Questionnaire
Taste Test Questionnaire
 

The Sales Process: Presentations

  • 2. What is a Presentation? “An act of presenting or the state of being presented, a performance, a formal introduction, a social debut.”
  • 3. Wikipedia says: Presentation is the practice of showing and explaining the content of a topic to an audience or learner.
  • 4. According to our book: The sales presentation is a persuasive vocal and visual explanation of a proposition.
  • 5. The basics of marketing remain the same: Creating a strategy to deliver the right messages to the right people.
  • 6. Why should we have a presentation? To prove that what you are selling can meet needs that have the most importantance to the customer.
  • 7. Purposes of a presentation (Our main goal is to sell the product to our customer – to help) Knowledge Beliefs Desire or Need Attitude Conviction
  • 8. Add them all up: Knowledge + Beliefs + Desire + Attitude + Conviction SALES SUCCESS!
  • 9. { In the selling process, it comes after Approach. }
  • 10.
  • 11. There are three crucial steps in a presentation.
  • 12. 1. Fully discuss the features, advantages, and benefits of your product.
  • 13. 2. Present your marketing plan.
  • 14. 3. Explain your business proposition.
  • 16. Persuasive Communication Demonstrations Participation Salesperson Dramatization Proof Visual Aids
  • 18. To be a persuasive communicator: Use logical reasoning. Persuade through suggestion. Have a sense of fun. Personalize relationships. Build trust. Be aware of your body language: Always smile! Control the presentation: Questions re-channel an off-course presentation. Use diplomacy: Choose your battles. Consider the Paul Harvey dialogue (conversation style) Use words as selling tools (simile, metaphor, analogy) Use parables and storytelling to illustrate a point.
  • 19. Seven factors of good communication: Use questions Be empathetic Keep the message simple Create mutual trust Listen Have a positive attitude and enthusiasm Be believable
  • 20. Persuasive Communication Demonstrations Participation Salesperson Dramatization Proof Visual Aids
  • 22. Questions Product use: appeals to senses Visuals Demonstrations
  • 23. Persuasive Communication Demonstrations Participation Salesperson Dramatization Proof Visual Aids
  • 24. Proof Past sales help predict the future The guarantee Testimonials Company proof results Independent research results
  • 25. Persuasive Communication Demonstrations Participation Salesperson Dramatization Proof Visual Aids
  • 26. Visual Aids Increase retention Strengthen the message Lessen misunderstanding Create a unique and lasting impression Show the buyer that you are a professional
  • 27. Appeal to the prospect’s vision with the intent of producing mental images of the product’s features, advantages and benefits.
  • 28. Persuasive Communication Demonstrations Participation Salesperson Dramatization Proof Visual Aids
  • 29. Dramatization Dramatics refers to presenting the product in a striking, showy, or extravagant manner.
  • 30. Dramatization improves your chances of success.
  • 31. Persuasive Communication Demonstrations Participation Salesperson Dramatization Proof Visual Aids
  • 33. A successful demonstration lets the prospect to:  Do something simple.  Work an important feature.  Do something in a routine of frequently repeated.  Answer questions through a demonstration or to give a feedback.
  • 35.
  • 36. Why should we follow this model? Persuasive Communication Demonstrations Participation Salesperson Dramatization Proof Visual Aids
  • 37. It captures attention and interest. It creates a two-way communication. It involves the prospect through participation. Gives a more complete, clear explanation of products.
  • 38. Tip! Technology can be a huge help.
  • 39. The Sales Presentation Goal Model:
  • 40. How will you What is your stage your objective? presentation? How will you design and Who is your display visual audience? aids? How will you How will you create structure your impact? presentation?
  • 41. Your approach technique quickly captures your prospect’s interest and immediately finds signals that the prospect has a need for your product and is ready to listen.
  • 42. How do you handle presentation difficulties? If an interruption comes up, offer to leave the room or regroup your thoughts.
  • 43. Should you talk about competitors? Do not refer to a competitor unless absolutely necessary. Acknowledge your competitor only briefly & make a detailed comparison of your product and the competition’s product when necessary.
  • 44. Lastly, always be professional.

Notas do Editor

  1. This is the Webster’s dictionary meaning
  2. In this case, the “strategy” is the presentation of the product
  3. Add them all up and you have SALES SUCCESS
  4. Talk about your product’s FABs or (Features, Advantages & Benefits)
  5. Present a marketing plan:How to resell (for reseller)How to use (for consumer and industrial user)
  6. What’s in it for your customers?
  7. WHAT IS A SALES PRESENTATION MIX?? (find meaning and add under here)
  8. (find out what trial close means)
  9. (participation of customer or seller or both?)
  10. Visuals and Demonstrations will be discussed individually later on. Just need to explain what questions and product use mean. 
  11. Under independent research results: Restatement of the benefit before proving itProof source and relevant facts or figures about the productExpansion of the benefit
  12. Dramatics refers to talking or presenting the product in a striking, showy, or extravagant mannerDramatics should be incorporated only when you are 100 percent sure they will work effectivelyOne of the best methods of developing ideas for dramatizations is to watch television commercialsDramatic presentations set you apart from the many salespeople that buyers see each day
  13. Capture attention and interestCreate two-way communicationInvolve the prospect through participationAfford a more complete, clear explanation of productsIncrease a salesperson’s persuasive powers by obtaining positive commitments on a product’s single feature, advantage, or benefitPeople receive 87 percent of their information on the outside world through their eyes and only 13 percent through the other four sensesThe addition of participation is much more persuasive than dramatization alone
  14. Depends if the interruption is personal or confidential.