4. According to our book:
The sales presentation is a persuasive
vocal and visual explanation of a
proposition.
5. The basics of marketing remain the same:
Creating a strategy to deliver the
right messages to the right people.
6. Why should we have a presentation?
To prove that what you are selling can meet needs
that have the most importantance to the customer.
7. Purposes of a presentation
(Our main goal is to sell the product to our customer – to help)
Knowledge
Beliefs
Desire or Need
Attitude
Conviction
8. Add them all up:
Knowledge + Beliefs + Desire + Attitude + Conviction
SALES SUCCESS!
9. { In the selling process,
it comes after Approach. }
18. To be a persuasive communicator:
Use logical reasoning.
Persuade through suggestion.
Have a sense of fun.
Personalize relationships.
Build trust.
Be aware of your body language: Always smile!
Control the presentation: Questions re-channel an off-course presentation.
Use diplomacy: Choose your battles.
Consider the Paul Harvey dialogue (conversation style)
Use words as selling tools (simile, metaphor, analogy)
Use parables and storytelling to illustrate a point.
19. Seven factors of good communication:
Use questions
Be empathetic
Keep the message simple
Create mutual trust
Listen
Have a positive attitude and enthusiasm
Be believable
20. Persuasive
Communication
Demonstrations Participation
Salesperson
Dramatization Proof
Visual Aids
23. Persuasive
Communication
Demonstrations Participation
Salesperson
Dramatization Proof
Visual Aids
24. Proof
Past sales help predict the future
The guarantee
Testimonials
Company proof results
Independent research results
25. Persuasive
Communication
Demonstrations Participation
Salesperson
Dramatization Proof
Visual Aids
26. Visual Aids
Increase retention
Strengthen the message
Lessen misunderstanding
Create a unique and lasting impression
Show the buyer that you are a professional
27. Appeal to the prospect’s vision with the intent
of producing mental images of the product’s
features, advantages and benefits.
28. Persuasive
Communication
Demonstrations Participation
Salesperson
Dramatization Proof
Visual Aids
33. A successful demonstration lets the
prospect to:
Do something simple.
Work an important feature.
Do something in a routine of frequently
repeated.
Answer questions through a demonstration
or to give a feedback.
36. Why should we follow this model?
Persuasive
Communication
Demonstrations Participation
Salesperson
Dramatization Proof
Visual Aids
37. It captures attention and interest.
It creates a two-way communication.
It involves the prospect through
participation.
Gives a more complete, clear explanation
of products.
40. How will you
What is your
stage your
objective?
presentation?
How will you
design and Who is your
display visual audience?
aids?
How will you How will you
create structure your
impact? presentation?
41. Your approach technique quickly
captures your prospect’s interest and
immediately finds signals that the
prospect has a need for your product
and is ready to listen.
42. How do you handle presentation
difficulties?
If an interruption comes up, offer to leave
the room or regroup your thoughts.
43. Should you talk about competitors?
Do not refer to a competitor unless
absolutely necessary. Acknowledge your
competitor only briefly & make a detailed
comparison of your product and the
competition’s product when necessary.
In this case, the “strategy” is the presentation of the product
Add them all up and you have SALES SUCCESS
Talk about your product’s FABs or (Features, Advantages & Benefits)
Present a marketing plan:How to resell (for reseller)How to use (for consumer and industrial user)
What’s in it for your customers?
WHAT IS A SALES PRESENTATION MIX?? (find meaning and add under here)
(find out what trial close means)
(participation of customer or seller or both?)
Visuals and Demonstrations will be discussed individually later on. Just need to explain what questions and product use mean.
Under independent research results: Restatement of the benefit before proving itProof source and relevant facts or figures about the productExpansion of the benefit
Dramatics refers to talking or presenting the product in a striking, showy, or extravagant mannerDramatics should be incorporated only when you are 100 percent sure they will work effectivelyOne of the best methods of developing ideas for dramatizations is to watch television commercialsDramatic presentations set you apart from the many salespeople that buyers see each day
Capture attention and interestCreate two-way communicationInvolve the prospect through participationAfford a more complete, clear explanation of productsIncrease a salesperson’s persuasive powers by obtaining positive commitments on a product’s single feature, advantage, or benefitPeople receive 87 percent of their information on the outside world through their eyes and only 13 percent through the other four sensesThe addition of participation is much more persuasive than dramatization alone
Depends if the interruption is personal or confidential.