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Entry into the Indian
Retail Market
How to get your
products on the shelves
“For in Asia and around the
world, India is not simply
emerging; India has already
emerged.”
             - President Barack Obama
About India
8% GDP growth rate
Population: 1.2 billion
22 official languages
Drivers of Growth
   2nd worldwide FDI
    destination
   Rising disposable incomes
   Availability of qualified staff
   Strong & stable financial
    market
   Favorable demographic
    trends
World’s…
   Cheapest car, TATA
    Nano
   Largest milk producer
   Largest tea producer
   Lowest retail space per
    capita at 0.19 m2
   Biggest gold market
   Fastest movie producer
Five P’s of India
                             Price




      Patience                             Placement


                           Success



                 Partner             Promotion
The new Indian
upper-middle
class
Young Indian couple /
Modern Trade Outlet
Bangalore
India’s Upper-Middleclass
   80 million upper /
    upper middle class     600
    people, 2010           500
    McKinsey, growing to
                           400
    550 million by 2025
   Disposable income      300
    high                   200
   Identify themselves    100
    with international       0
    consumer                     2010   2025
2010 Snapshot
Indian Upper-Middle   German Population :
Class: 80 million     80 million
2025 Outlook
 Indian Upper-Middle   Population of the EU
 Class: 550 million    500 million
2050 Consumption
Booming India
“The global meltdown of 2008 hardly had any effect on
India, while the entire world was reeling under the
recession effect. It was India which presented itself as a
shining example to other nations, on ways to come out
of crises successfully and prosper simultaneously.”
                                             - fxnewsindia
Retail explosion
   5th largest retail market globally
   Worth $ 500 billion
   Growth rate >15% per annum
   5% Organized, growing at 35% per annum
   Organized retail is being tipped as one of the biggest
    gainers from growing consumerism and rising income
Drivers for retail growth
      E commerce / Online…
  Rise in use of credit/debit…
           Real estate boom
         One stop shopping
        Spurt in urbanisation
           Changing lifestyle
   Large young population
Growing disposable income
         Booming Economy
How to enter the booming
Indian retail market
Golden rules for any exporting company
The Right Placement
 Organized Trade   Traditional Trade
Types of Retail
Unorganized trade                Organized trade
   95% of total retail market      5% of total retail market
   Mix of modern stand             Growing with 35% annually
    alone stores and                Leading chains like
    traditional stores               Spar, Hypercity, Natures
   Traditional store’s              Basket growing rapidly
    product portfolio is            Broad portfolio of
    mostly domestic                  products, domestic and
   Modern stand alone               imported
    store’s product portfolio
    carries imported ranges
    as well
Social classes in India
Class           Key Facts

Upper-middle       High Disposable income
                   Internationally influenced
                   Living in the metros
                   High willingness to experiment and sufficient budget to buy
                    imported goods
Middle             Young working people
                   Office jobs
                   Willingness to experiment, but limited budget to buy
                    imported goods
                   Good future perspective
                   Higher income than the parents at young age

Lower              Living in rural areas and poorer parts of the metros
                   Getting paid in daily wages
                   Working to survive, no disposable income
Your customer:
Upper - middle class
 2012                   2025
        7%
               Upper-                 Upper-
               middle                 middle
         21%   Middle   39%     42%   Middle

 72%           Lower                  Lower
                          19%
Consumer / Retail
in pictures
Modern Indian men at a
Hennessy Club launch /
Modern Trade Outlet in
Delhi
Consumer / Retail
in Pictures

Indian crowd on a night
out / Garuda
Mall, Bangalore
Consumer / Retail
in Pictures

Fashionable Indian girls /
Phoenix Mall, Bangalore
Consumer / Retail
in Pictures

Bollywood Stars /
Forum Mall, Bangalore
Expected changes
Law     Impact
GST     Removal of compounding effect of non-
        interchangeability of service tax and VAT
Local   Removal of inter-state “import duties” and
taxes   city level “Octroi”
FDI     Allowance of majority stake holding in multi-
        branded retail (e.g. super markets) resulting in
        inflow of much required cash and know-how
WTO     Reduction in import duties and customs hassle
        expected
Exporting to India
How to introduce products successfully?
The right product and price
    Quality                    Set MRP right
   Imported = Quality            Indians are price
                                   sensitive reg. their day
   Live up to this                to day needs
    expectation!                  Higher disposable
   Dress your product right       income allows to
                                   experiment with
                                   imported products
                                  No competition with
                                   local brands, but with
                                   other imported
                                   products
Customer End-Price build-up
                                                                14%
                                                                • VAT


                                                     2%+5%
                                                     • CST
                                                     • Octroi
                           60%
                           • Margins for importer,
                             distributor, retailer

              45-60%
              • Duties
              • Clearing
10%
• Transport
• Handling
MRP Calculator (approximate)
   45% duties                        55% duties
   Snacks/chips etc                  Chocolate/mueslis etc

SKU/pallet   750 1500 3000        SKU/pallet   750 1500 3000
€ 0.50       212      162   137   € 0.50        225    172   146
€ 0.75       269      219   193   € 0.75        285    232   206
€ 1.00       325      275   249   € 1.00        345    293   266

How this works
1) Identify your relevant import duties
2) Estimate #SKU/pallet and select your FOB price
3) Define your MRP
Price Levels in India


                          Chocolates: 80 INR /   Tropicana: 100 INR /   Axe Deo: 150 INR /
 Milk: 45 INR / 1 litre         100gr                   1 Litre              150ml




Nivea Shaving Foam:       Pasta Sauce: 280 INR     Local white wine:    Smirnoff Vodka: 750
   INR 200 / 200ml               / 350gr            550 INR / 750ml         INR / 1 Litre
From our Portfolio


                                                                         Quickbury regular
     Non-Stop:         VanDerMeulen Melba Toast: INR   Antica Cantina:
                                                                              INR 180
   INR 189 (125gr)             125 (100gr)             INR 180 (200gr)




 Quickbury Sugarfree              Lonka                   Davelaar           Thorntons
       INR 245                    INR 220                 INR 400             INR 740
Placement & Promotion
Success of a product is determined by 2 factors:
1. How many points of sale do you have?
2. How many SKU’s per store do you sell?

    Increase POS                    Increase Sales/POS
   Listings (budget)              Sampling & promoting
   Margins to retailers           Brand awareness
   Nationwide distribution        Shelf
    network                         placement, presentation
   Quality products               Quality products
   Attractive price points        Attractive price points
Listings for MTO
   MTO charges listing fees     Chains           Indication/
    before placement                              SKU
   Listing fees are per SKU     Spar             € 175/-
   Listing fees vary and are    HyperCity        € 250/-
    highest for new suppliers    Spencers         € 85/-
   Listings depending on        Natures Basket   € 450/-
    perceived product
                                 Nilgiris         € 200/-
    potential by MTO
                                 Namdharis        € 150/-
   Listing procedures take 2-
    4 weeks
General Trade Outlets
 Pro’s of GTO               Con’s of GTO
    Many more outlets         Lower sales per store
     than MTO                   for imported products
    No listing fees           Individual supply /
                                invoicing
    On average lower          Sub-distributor needed
     margins
                               Irregular in product
    Free in-store              portfolio
     promotions possible       No sales reports
    Easier influenced by      No temperature
     merchandiser               control
Promotions
                             Type             Cost indication
   Product Visibility
       In-store samplings   In store         €125/ day
                             sampling
       Floor stickers
       Posters              Floor stickers   € 500 / month
       Danglers             Posters          € 350 / month
       Shelf talkers        Danglers         € 350 / month
   Expo participations      Expo             € 450 / weekend
   Social media             participation
    campaigns                Social media     As per campaign
Market Entry with
NexusNovus
Introduction and expansion
NexusNovus
   Enabling Business in India since
    2007, headquartered in India
   Professional and pragmatic
    partner for SMEs
   Market Entry Services
   Strong nationwide
    network, leading to savings in
    cost & time
   Experienced team with Indo-
    European identity
   Unique portfolio: one-stop-shop
NexusNovus Advantage
   European Management, we understand your
    needs and expectations
   Nation-wide distribution network including 7
    distribution centers
   5 years of experience in retail
   Products placed in 90% of all the modern retail
    outlets in India
   Network of merchandisers across all major cities.
   Negotiation skills in the Indian retail market and
    understanding of the business culture
   Qualified marketing and product promotion team
4 Steps to Success
   Test
    Place products in the shelves of organized and unorganized
    retail, promote them, collect consumer feedback and measure the
    actual sales results
   Evaluate
    Analyze the sales results and consumer feedback and see what
    implications this has for your product, your price point, your
    marketing strategy and your business development approach
   Plan
    Based on the evaluation, plan a detailed strategic approach on
    how to grow in the Indian market
   Expand
    After a successful test, activate all other major cities in
    India, increase the number of activations of MTO’s, GTO’s and
    Specialty Stores/Institutions, and support the retail activation with
    marketing and promotion activities
Test, Promote, Evaluate
Our job
   Shortlisting 5 SKUs with the manufacturer
   Calculating the MRP of the products
   Transport and duty clearance of the 2 pallets
   Coordinating and executing a pilot study in India in
    approximately 20 MTO outlets of 3 chains, 10-15 GTO outlets, and
    5 Specialty Stores
   Organizing and executing in-store promotion activities and
    samplings
   Promoting the products through online media and events
   Providing detailed sales results overview every 2 weeks
   Creating a detailed evaluation report and expansion strategy at
    the end of the pilot
   Participating in events
   Bearing all other direct and indirect costs: Domestic transport,
    warehousing, personnel, management, shop visits etc.
Test, Promote, Evaluate
Your job
 Shortlisting 3-5 SKUs along with
  NexusNovus for which the pilot will
  be executed
 Supplying approximately 400-500
  products per variety, Free of Cost
 Labeling the products as per the
  Indian Weight & Measurement
  requirements
 Support for activation budget
For enquiries:




Contact:
Victor Eveleens
Director I&D
v.eveleens@nexusnovus.com
+91 80 6535 3528

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NexusNovus_India_Retail_Market_Introduction

  • 1. Entry into the Indian Retail Market How to get your products on the shelves
  • 2. “For in Asia and around the world, India is not simply emerging; India has already emerged.” - President Barack Obama
  • 3. About India 8% GDP growth rate Population: 1.2 billion 22 official languages
  • 4. Drivers of Growth  2nd worldwide FDI destination  Rising disposable incomes  Availability of qualified staff  Strong & stable financial market  Favorable demographic trends
  • 5. World’s…  Cheapest car, TATA Nano  Largest milk producer  Largest tea producer  Lowest retail space per capita at 0.19 m2  Biggest gold market  Fastest movie producer
  • 6. Five P’s of India Price Patience Placement Success Partner Promotion
  • 7. The new Indian upper-middle class Young Indian couple / Modern Trade Outlet Bangalore
  • 8. India’s Upper-Middleclass  80 million upper / upper middle class 600 people, 2010 500 McKinsey, growing to 400 550 million by 2025  Disposable income 300 high 200  Identify themselves 100 with international 0 consumer 2010 2025
  • 9. 2010 Snapshot Indian Upper-Middle German Population : Class: 80 million 80 million
  • 10. 2025 Outlook Indian Upper-Middle Population of the EU Class: 550 million 500 million
  • 12. Booming India “The global meltdown of 2008 hardly had any effect on India, while the entire world was reeling under the recession effect. It was India which presented itself as a shining example to other nations, on ways to come out of crises successfully and prosper simultaneously.” - fxnewsindia
  • 13. Retail explosion  5th largest retail market globally  Worth $ 500 billion  Growth rate >15% per annum  5% Organized, growing at 35% per annum  Organized retail is being tipped as one of the biggest gainers from growing consumerism and rising income
  • 14. Drivers for retail growth E commerce / Online… Rise in use of credit/debit… Real estate boom One stop shopping Spurt in urbanisation Changing lifestyle Large young population Growing disposable income Booming Economy
  • 15. How to enter the booming Indian retail market Golden rules for any exporting company
  • 16. The Right Placement Organized Trade Traditional Trade
  • 17. Types of Retail Unorganized trade Organized trade  95% of total retail market  5% of total retail market  Mix of modern stand  Growing with 35% annually alone stores and  Leading chains like traditional stores Spar, Hypercity, Natures  Traditional store’s Basket growing rapidly product portfolio is  Broad portfolio of mostly domestic products, domestic and  Modern stand alone imported store’s product portfolio carries imported ranges as well
  • 18. Social classes in India Class Key Facts Upper-middle  High Disposable income  Internationally influenced  Living in the metros  High willingness to experiment and sufficient budget to buy imported goods Middle  Young working people  Office jobs  Willingness to experiment, but limited budget to buy imported goods  Good future perspective  Higher income than the parents at young age Lower  Living in rural areas and poorer parts of the metros  Getting paid in daily wages  Working to survive, no disposable income
  • 19. Your customer: Upper - middle class 2012 2025 7% Upper- Upper- middle middle 21% Middle 39% 42% Middle 72% Lower Lower 19%
  • 20. Consumer / Retail in pictures Modern Indian men at a Hennessy Club launch / Modern Trade Outlet in Delhi
  • 21. Consumer / Retail in Pictures Indian crowd on a night out / Garuda Mall, Bangalore
  • 22. Consumer / Retail in Pictures Fashionable Indian girls / Phoenix Mall, Bangalore
  • 23. Consumer / Retail in Pictures Bollywood Stars / Forum Mall, Bangalore
  • 24. Expected changes Law Impact GST Removal of compounding effect of non- interchangeability of service tax and VAT Local Removal of inter-state “import duties” and taxes city level “Octroi” FDI Allowance of majority stake holding in multi- branded retail (e.g. super markets) resulting in inflow of much required cash and know-how WTO Reduction in import duties and customs hassle expected
  • 25. Exporting to India How to introduce products successfully?
  • 26. The right product and price Quality Set MRP right  Imported = Quality  Indians are price sensitive reg. their day  Live up to this to day needs expectation!  Higher disposable  Dress your product right income allows to experiment with imported products  No competition with local brands, but with other imported products
  • 27. Customer End-Price build-up 14% • VAT 2%+5% • CST • Octroi 60% • Margins for importer, distributor, retailer 45-60% • Duties • Clearing 10% • Transport • Handling
  • 28. MRP Calculator (approximate) 45% duties 55% duties Snacks/chips etc Chocolate/mueslis etc SKU/pallet 750 1500 3000 SKU/pallet 750 1500 3000 € 0.50 212 162 137 € 0.50 225 172 146 € 0.75 269 219 193 € 0.75 285 232 206 € 1.00 325 275 249 € 1.00 345 293 266 How this works 1) Identify your relevant import duties 2) Estimate #SKU/pallet and select your FOB price 3) Define your MRP
  • 29. Price Levels in India Chocolates: 80 INR / Tropicana: 100 INR / Axe Deo: 150 INR / Milk: 45 INR / 1 litre 100gr 1 Litre 150ml Nivea Shaving Foam: Pasta Sauce: 280 INR Local white wine: Smirnoff Vodka: 750 INR 200 / 200ml / 350gr 550 INR / 750ml INR / 1 Litre
  • 30. From our Portfolio Quickbury regular Non-Stop: VanDerMeulen Melba Toast: INR Antica Cantina: INR 180 INR 189 (125gr) 125 (100gr) INR 180 (200gr) Quickbury Sugarfree Lonka Davelaar Thorntons INR 245 INR 220 INR 400 INR 740
  • 31. Placement & Promotion Success of a product is determined by 2 factors: 1. How many points of sale do you have? 2. How many SKU’s per store do you sell? Increase POS Increase Sales/POS  Listings (budget)  Sampling & promoting  Margins to retailers  Brand awareness  Nationwide distribution  Shelf network placement, presentation  Quality products  Quality products  Attractive price points  Attractive price points
  • 32. Listings for MTO  MTO charges listing fees Chains Indication/ before placement SKU  Listing fees are per SKU Spar € 175/-  Listing fees vary and are HyperCity € 250/- highest for new suppliers Spencers € 85/-  Listings depending on Natures Basket € 450/- perceived product Nilgiris € 200/- potential by MTO Namdharis € 150/-  Listing procedures take 2- 4 weeks
  • 33. General Trade Outlets Pro’s of GTO Con’s of GTO  Many more outlets  Lower sales per store than MTO for imported products  No listing fees  Individual supply / invoicing  On average lower  Sub-distributor needed margins  Irregular in product  Free in-store portfolio promotions possible  No sales reports  Easier influenced by  No temperature merchandiser control
  • 34. Promotions Type Cost indication  Product Visibility  In-store samplings In store €125/ day sampling  Floor stickers  Posters Floor stickers € 500 / month  Danglers Posters € 350 / month  Shelf talkers Danglers € 350 / month  Expo participations Expo € 450 / weekend  Social media participation campaigns Social media As per campaign
  • 36. NexusNovus  Enabling Business in India since 2007, headquartered in India  Professional and pragmatic partner for SMEs  Market Entry Services  Strong nationwide network, leading to savings in cost & time  Experienced team with Indo- European identity  Unique portfolio: one-stop-shop
  • 37. NexusNovus Advantage  European Management, we understand your needs and expectations  Nation-wide distribution network including 7 distribution centers  5 years of experience in retail  Products placed in 90% of all the modern retail outlets in India  Network of merchandisers across all major cities.  Negotiation skills in the Indian retail market and understanding of the business culture  Qualified marketing and product promotion team
  • 38. 4 Steps to Success  Test Place products in the shelves of organized and unorganized retail, promote them, collect consumer feedback and measure the actual sales results  Evaluate Analyze the sales results and consumer feedback and see what implications this has for your product, your price point, your marketing strategy and your business development approach  Plan Based on the evaluation, plan a detailed strategic approach on how to grow in the Indian market  Expand After a successful test, activate all other major cities in India, increase the number of activations of MTO’s, GTO’s and Specialty Stores/Institutions, and support the retail activation with marketing and promotion activities
  • 39. Test, Promote, Evaluate Our job  Shortlisting 5 SKUs with the manufacturer  Calculating the MRP of the products  Transport and duty clearance of the 2 pallets  Coordinating and executing a pilot study in India in approximately 20 MTO outlets of 3 chains, 10-15 GTO outlets, and 5 Specialty Stores  Organizing and executing in-store promotion activities and samplings  Promoting the products through online media and events  Providing detailed sales results overview every 2 weeks  Creating a detailed evaluation report and expansion strategy at the end of the pilot  Participating in events  Bearing all other direct and indirect costs: Domestic transport, warehousing, personnel, management, shop visits etc.
  • 40. Test, Promote, Evaluate Your job  Shortlisting 3-5 SKUs along with NexusNovus for which the pilot will be executed  Supplying approximately 400-500 products per variety, Free of Cost  Labeling the products as per the Indian Weight & Measurement requirements  Support for activation budget
  • 41. For enquiries: Contact: Victor Eveleens Director I&D v.eveleens@nexusnovus.com +91 80 6535 3528

Notas do Editor

  1. RB: Hating this slide too…too much text cramped into too less spaceChangedTable layoutModern Organized Retail charges listing fees before placing any new product > MTO charges listing fees before placementListing fees are never fixed, prices go up for new suppliers > Listing fees are not fixed and increase for new suppliers  Listing fees vary and are highest for new entrantsListings are only accepted by retail if they see potential in the product > Listings are realized only with accepted product potential,  Listings depending on perceived potential product by MTOListing procedures take 2-4 weeks  months?