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Simplify Your
Background Check &
Compliance Process
+
● More than 20 years of experience in the screening industry
● Serving third term on the Board of Directors for the National
Association of Professional Background Screeners (NAPBS)
● At EBI, Curt oversees state, federal and global regulatory
and compliance initiatives, US Privacy policies, and
vendor management
Curt Schwall
Vice President of Compliance and Regulatory Affairs
linkedin.com/in/curt-schwall-ccep-88a82a47
Disclaimer
The information contained within this presentation is for general
informational purposes only and does not constitute legal advice.
Participants are advised to contact professional legal counsel for legal advice.
01. Creating and Maintaining an Effective Background Check Policy
02. The 10 Steps to Creating Your Background Check Policy
03. Understanding Your Compliance Obligations
04. Making an Employment Decision Based on Consumer Reports
05. Q&A
Agenda
01. Creating and Maintaining an Effective
Background Check Policy
● Background checks are complicated!
● Policy BeneïŹts:
– Program Consistency
– Documentation of Compliance Policies and Procedures
– Risk Mitigation
● And

Why You Need a Policy
02. The 10 Steps to Creating Your
Background Check Policy
Step One
1. Company Statement
Step Two
1. Company Statement
2. Program Oversight
Step Three
1. Company Statement
2. Program Oversight
3. Background Check Services
Step Four
1. Company Statement
2. Program Oversight
3. Background Check Services
4. Background Check Packages
Step Five
1. Company Statement
2. Program Oversight
3. Background Check Services
4. Background Check Packages
5. Ordering Process and Compliance
Step Six
1. Company Statement
2. Program Oversight
3. Background Check Services
4. Background Check Packages
5. Ordering Process and Compliance
6. Report Evaluation Process
Step Seven
1. Company Statement
2. Program Oversight
3. Background Check Services
4. Background Check Packages
5. Ordering Process and Compliance
6. Report Evaluation Process
7. Adverse Action Process
Step Eight
1. Company Statement
2. Program Oversight
3. Background Check Services
4. Background Check Packages
5. Ordering Process and Compliance
6. Report Evaluation Process
7. Adverse Action Process
8. Document Retention
Step Nine
1. Company Statement
2. Program Oversight
3. Background Check Services
4. Background Check Packages
5. Ordering Process and Compliance
6. Report Evaluation Process
7. Adverse Action Process
8. Document Retention
9. Privacy Protection
Step Ten
1. Company Statement
2. Program Oversight
3. Background Check Services
4. Background Check Packages
5. Ordering Process and Compliance
6. Report Evaluation Process
7. Adverse Action Process
8. Document Retention
9. Privacy Protection
10. Policy Review and Approval
03. Understanding Your
Compliance Obligations
Laws
● Federal Law
– Fair Credit Reporting Act
– Fair and Accurate Transaction Act
● State Law and Local Laws
– Ban the box
– Adverse Action Requirements
– Disclosure Laws
Compliance Obligations – 
Disclosure and Authorization
● Disclosure Form
– FCRA: The disclosure must consist solely of the disclosure
– Ninth Circuit Court Ruling: Gilberg v Cal. Check Cashing Store, LLC
● Authorization Form
● State Disclosures
– California
– Washington
– New York (Article 23-A)
● Federal Summary of Rights
Compliance Obligations – 
Adverse Action Process
● PRIOR to a Final Decision
– Do not indicate a ïŹnal adverse decision has been made until the end of the process
● Pre-Adverse Process
– Notice
– Copy of the consumer report
– Copy of a summary of your rights under the fair credit reporting act
– Determine appropriate waiting period
● Halt process for a dispute
● Adverse action notice
Adverse Action Process – 
New State and Local Requirements
● Reason for denial
● Required language in notices
– Pre-Adverse Action Notice
– Adverse Action Notice
● Individual Assessment Forms
● Required time frames between notices
● State notices
● Inclusion of your background check policy
Adverse Action Process – 
Reason for Denial Jurisdictions
● Prospective employers must include a potential reason for denial in the following jurisdictions:
– New York City, NY
– Prince George’s County and Montgomery County, MD
– Philadelphia, PA
– Austin, TX
– Seattle, WA
– Portland, OR
– Both, California and Massachusetts
(for statewide criminal record checks obtained through DJIS/CORI)
Adverse Action Process – 
Special Notice Requirements
● Pre-Adverse Action Notes
– State of Massachusetts (DCJIS/CORI)
– State of California
i. City of Los Angeles (additional)
ii. City of San Francisco (additional)
– New York City
● FINAL Adverse Action Notices
– State of California
04. Making an Employment Decision
Based on a Consumer Report
Evaluation Basics
● Identify report evaluator(s)
● Individualized Assessment
– Do NOT have automatic disqualiïŹers
● Scoring Matrices / Models
– Pass / Review
Good News!
EEOC Factors: Things to Know
● The facts and circumstances surrounding the offense
● The number of offenses for which the individual was convicted
● The age of the individual at the time of conviction or release from prison
● Evidence that the individual has performed the same type of work post-conviction
– With the same or different employer
– Without incidents of criminal conduct
● The length and consistency of employment history before and after the offense
● Any efforts of the candidate towards rehabilitation
● Employment or character references
● Whether the individual will be bonded for the position
Memorialize Your Decision
● Always, always, always
 Document Your Decision
● Document decision and reasoning
– “Candidate has a prior history of violence and may present a safety risk to employees and the public.”
– “Candidate applied for a position of trust and has demonstrated previous acts of dishonesty.”
– “Candidate does not have a bachelor’s degree as indicated on job application.”
To receive a sample Background Screening Policy
Contact us
cschwall@ebiinc.com
Visit us
www.ebiinc.com
Interested in a 30 Minute
Compliance Review?
Newton is an intuitive applicant tracking
system designed by recruiters
Learn more about how having an ATS can help give you a competitive advantage in hiring
the best candidates faster.
Contact us
sales@newtonsoftware.com
Visit us
www.newtonsoftware.com/demo-request
Questions and Answers

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Intern Exit Interview Questions and Answers
 

Simplify Your Background Check Compliance

  • 1. Simplify Your Background Check & Compliance Process +
  • 2. ● More than 20 years of experience in the screening industry ● Serving third term on the Board of Directors for the National Association of Professional Background Screeners (NAPBS) ● At EBI, Curt oversees state, federal and global regulatory and compliance initiatives, US Privacy policies, and vendor management Curt Schwall Vice President of Compliance and Regulatory Affairs linkedin.com/in/curt-schwall-ccep-88a82a47
  • 3. Disclaimer The information contained within this presentation is for general informational purposes only and does not constitute legal advice. Participants are advised to contact professional legal counsel for legal advice.
  • 4. 01. Creating and Maintaining an Effective Background Check Policy 02. The 10 Steps to Creating Your Background Check Policy 03. Understanding Your Compliance Obligations 04. Making an Employment Decision Based on Consumer Reports 05. Q&A Agenda
  • 5. 01. Creating and Maintaining an Effective Background Check Policy
  • 6. ● Background checks are complicated! ● Policy BeneïŹts: – Program Consistency – Documentation of Compliance Policies and Procedures – Risk Mitigation ● And
 Why You Need a Policy
  • 7.
  • 8. 02. The 10 Steps to Creating Your Background Check Policy
  • 10. Step Two 1. Company Statement 2. Program Oversight
  • 11. Step Three 1. Company Statement 2. Program Oversight 3. Background Check Services
  • 12. Step Four 1. Company Statement 2. Program Oversight 3. Background Check Services 4. Background Check Packages
  • 13. Step Five 1. Company Statement 2. Program Oversight 3. Background Check Services 4. Background Check Packages 5. Ordering Process and Compliance
  • 14. Step Six 1. Company Statement 2. Program Oversight 3. Background Check Services 4. Background Check Packages 5. Ordering Process and Compliance 6. Report Evaluation Process
  • 15. Step Seven 1. Company Statement 2. Program Oversight 3. Background Check Services 4. Background Check Packages 5. Ordering Process and Compliance 6. Report Evaluation Process 7. Adverse Action Process
  • 16. Step Eight 1. Company Statement 2. Program Oversight 3. Background Check Services 4. Background Check Packages 5. Ordering Process and Compliance 6. Report Evaluation Process 7. Adverse Action Process 8. Document Retention
  • 17. Step Nine 1. Company Statement 2. Program Oversight 3. Background Check Services 4. Background Check Packages 5. Ordering Process and Compliance 6. Report Evaluation Process 7. Adverse Action Process 8. Document Retention 9. Privacy Protection
  • 18. Step Ten 1. Company Statement 2. Program Oversight 3. Background Check Services 4. Background Check Packages 5. Ordering Process and Compliance 6. Report Evaluation Process 7. Adverse Action Process 8. Document Retention 9. Privacy Protection 10. Policy Review and Approval
  • 20. Laws ● Federal Law – Fair Credit Reporting Act – Fair and Accurate Transaction Act ● State Law and Local Laws – Ban the box – Adverse Action Requirements – Disclosure Laws
  • 21. Compliance Obligations –  Disclosure and Authorization ● Disclosure Form – FCRA: The disclosure must consist solely of the disclosure – Ninth Circuit Court Ruling: Gilberg v Cal. Check Cashing Store, LLC ● Authorization Form ● State Disclosures – California – Washington – New York (Article 23-A) ● Federal Summary of Rights
  • 22. Compliance Obligations –  Adverse Action Process ● PRIOR to a Final Decision – Do not indicate a ïŹnal adverse decision has been made until the end of the process ● Pre-Adverse Process – Notice – Copy of the consumer report – Copy of a summary of your rights under the fair credit reporting act – Determine appropriate waiting period ● Halt process for a dispute ● Adverse action notice
  • 23. Adverse Action Process –  New State and Local Requirements ● Reason for denial ● Required language in notices – Pre-Adverse Action Notice – Adverse Action Notice ● Individual Assessment Forms ● Required time frames between notices ● State notices ● Inclusion of your background check policy
  • 24. Adverse Action Process –  Reason for Denial Jurisdictions ● Prospective employers must include a potential reason for denial in the following jurisdictions: – New York City, NY – Prince George’s County and Montgomery County, MD – Philadelphia, PA – Austin, TX – Seattle, WA – Portland, OR – Both, California and Massachusetts (for statewide criminal record checks obtained through DJIS/CORI)
  • 25. Adverse Action Process –  Special Notice Requirements ● Pre-Adverse Action Notes – State of Massachusetts (DCJIS/CORI) – State of California i. City of Los Angeles (additional) ii. City of San Francisco (additional) – New York City ● FINAL Adverse Action Notices – State of California
  • 26. 04. Making an Employment Decision Based on a Consumer Report
  • 27. Evaluation Basics ● Identify report evaluator(s) ● Individualized Assessment – Do NOT have automatic disqualiïŹers ● Scoring Matrices / Models – Pass / Review
  • 29. EEOC Factors: Things to Know ● The facts and circumstances surrounding the offense ● The number of offenses for which the individual was convicted ● The age of the individual at the time of conviction or release from prison ● Evidence that the individual has performed the same type of work post-conviction – With the same or different employer – Without incidents of criminal conduct ● The length and consistency of employment history before and after the offense ● Any efforts of the candidate towards rehabilitation ● Employment or character references ● Whether the individual will be bonded for the position
  • 30. Memorialize Your Decision ● Always, always, always
 Document Your Decision ● Document decision and reasoning – “Candidate has a prior history of violence and may present a safety risk to employees and the public.” – “Candidate applied for a position of trust and has demonstrated previous acts of dishonesty.” – “Candidate does not have a bachelor’s degree as indicated on job application.”
  • 31. To receive a sample Background Screening Policy Contact us cschwall@ebiinc.com Visit us www.ebiinc.com Interested in a 30 Minute Compliance Review?
  • 32. Newton is an intuitive applicant tracking system designed by recruiters Learn more about how having an ATS can help give you a competitive advantage in hiring the best candidates faster. Contact us sales@newtonsoftware.com Visit us www.newtonsoftware.com/demo-request