Management 3.0

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Management 3.0 es el futuro de la gestión. Creada por Jurgen Appelo, es una innovadora forma de afrontar el liderazgo y la gestión de equipos y organizaciones, que entiende que la gestión no es una responsabilidad exclusiva de los directivos, sino un trabajo de todos, y que el liderazgo debería tener como objetivo hacer crecer y transformar organizaciones en un gran lugar para trabajar, donde la gente está involucrada, el trabajo cada día es mejor y los clientes están encantados. Management 3.0 es un movimiento de innovación, liderazgo y gestión. Una revolución en los modelos de gestión, que reúne a miles de directores de proyectos, jefes de equipo, directores y empresarios, para redefinir el rol del liderazgo en las organizaciones. Trabajar en equipo para que las empresas logren sus objetivos, manteniendo la felicidad de los trabajadores como una prioridad. Management 3.0 se basa en un conjunto de prácticas y técnicas estructuradas en 9 bloques: gestión agile, gestión de la complejidad, motivación, equipos auto-organizados, definición de objetivos, desarrollo del talento, estructuras organizativas, gestión del cambio y mejora continua.

Negócios

Illustrations Copyright © Management 3.0 2010-2017, www.management30.com
Madrid, 26 de mayo de 2017
Management 3.0
Miquel Rodríguez
miquelra@netmind.es
@miquelrodriguez
Management is a group responsibility

Illustrations Copyright © Management 3.0 2010-2017, www.management30.com
“Management is too important
to be left to Managers”
Jurgen Appelo
https://www.flickr.com/photos/jurgenappelo/17854861881/in/album-72157652683112420/

Illustrations Copyright © Management 3.0 2010-2017, www.management30.com
Management 1.0

Illustrations Copyright © Management 3.0 2010-2017, www.management30.com
Bad idea…

Illustrations Copyright © Management 3.0 2010-2017, www.management30.com
Management 2.0

Illustrations Copyright © Management 3.0 2010-2017, www.management30.com
Management 3.0

Illustrations Copyright © Management 3.0 2010-2017, www.management30.com
Management 3.0 is not
yet another framework.
It is a mindset, combined
with an ever-changing
collection of games, tools,
and practices to help any
worker to manage the
organization. It is a way of
looking at work systems.

Illustrations Copyright © Management 3.0 2010-2017, www.management30.com Nº 9
Energize People
Empower Teams
Improve Everything
Aline Constraints
Develop Competences
Grow Structure

Illustrations Copyright © Management 3.0 2010-2017, www.management30.com
Energize People: People are the most important parts of
an organization and managers must do all they can to
keep people active, creative, and motivated.
1

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Illustrations Copyright © Management 3.0 2010-2017, www.management30.com 12
Intrinsic Motivation vs Extrinsic Motivation

Illustrations Copyright © Management 3.0 2010-2017, www.management30.com 13
Curiosity
Honor
Acceptance
Freedom
PowerStatus
Goal Mastery

Illustrations Copyright © Management 3.0 2010-2017, www.management30.com 14
Moving Motivators

Illustrations Copyright © Management 3.0 2010-2017, www.management30.com 15
Kudo Cards

Illustrations Copyright © Management 3.0 2010-2017, www.management30.com
Empower Teams: Teams can
self-organize, and this requires
empowerment, authorization,
and trust from management.
2

Illustrations Copyright © Management 3.0 2010-2017, www.management30.com Nº 17
Dictatorship vs Anarchy

Illustrations Copyright © Management 3.0 2010-2017, www.management30.com
To Control or
Not to Control

Illustrations Copyright © Management 3.0 2010-2017, www.management30.com
Distributed Control works better in Complex Systems

Illustrations Copyright © Management 3.0 2010-2017, www.management30.com Nº 20
Accountable vs. Responsible
What is the difference?

Illustrations Copyright © Management 3.0 2010-2017, www.management30.com
Accountability
getting control from
someone (authority)
Responsibility
exercising control for
oneself (ability)

Illustrations Copyright © Management 3.0 2010-2017, www.management30.com
The 7 Levels of Delegation

Illustrations Copyright © Management 3.0 2010-2017, www.management30.com
Align Constraints:
Self-organization can lead to
anything, and it’s therefore
necessary to protect people
and shared resources and to
give people a clear purpose
and defined goals.
3

Illustrations Copyright © Management 3.0 2010-2017, www.management30.com 24
Everything starts with the purpose of a business
Peter F. Drucker
Eliminate numerical goals, quotas and bonuses
W. Edwards Deming
Management by Objectives
vs
ELIMINATE Management by Objetives

Illustrations Copyright © Management 3.0 2010-2017, www.management30.com 25
Ambitious Mesurable Shared GradedCascade

Illustrations Copyright © Management 3.0 2010-2017, www.management30.com
Work Exposition Visual Goal Setting

Illustrations Copyright © Management 3.0 2010-2017, www.management30.com
Develop Competence:
Teams cannot achieve their
goals if team members
aren’t capable enough, and
managers must therefore
contribute to the
development of
competence.
4

Illustrations Copyright © Management 3.0 2010-2017, www.management30.com 28
Learning and
competencies

Illustrations Copyright © Management 3.0 2010-2017, www.management30.com
Apprentice
Journeyman
Master

Illustrations Copyright © Management 3.0 2010-2017, www.management30.com
1. Lead by example
2. Encourage and enable self-study
3. Training and certification
4. Coaching
5. Learning from failure /
experiments
Individual competence development

Illustrations Copyright © Management 3.0 2010-2017, www.management30.com
Team Competence Matrix
1
4
2
1
0
5
5
0
1
1
Required
competence
levels
Competencies
Team members

Illustrations Copyright © Management 3.0 2010-2017, www.management30.com
Grow Structure:
Many teams operate within
the context of a complex
organization, and thus it is
important to consider
structures that enhance
communication.
5

Illustrations Copyright © Management 3.0 2010-2017, www.management30.com 33
Top Down
vs
Bottom Up

Illustrations Copyright © Management 3.0 2010-2017, www.management30.com
Create a City
Netflix gave up trying to organize its software as one large monolithic
application and broke it down into independent services that can
manage their interactions in a
peer-to-peer way, like companies in a city.
– Dave Gray, The Connected Company

Illustrations Copyright © Management 3.0 2010-2017, www.management30.com
Hierarchies
Specialization
Efficiency
Centralization
Exploitation
Networks
Generalization
Effectivity
Decentralization
Exploration
balance
(ambidexterity)

Illustrations Copyright © Management 3.0 2010-2017, www.management30.com 36
T-Skilled People
Value Units
Small Teams
Semi-stable Teams
Replace Job Titles
Communities of Practice

Illustrations Copyright © Management 3.0 2010-2017, www.management30.com
Improve Everything:
People, teams, and
organizations need to
improve continuously
to defer failure for as
long as possible.
6

Illustrations Copyright © Management 3.0 2010-2017, www.management30.com
Create a safe-to-fail environment

Illustrations Copyright © Management 3.0 2010-2017, www.management30.com
Run more experiments, faster, and cheaper

Illustrations Copyright © Management 3.0 2010-2017, www.management30.com
We know that learning is optimal when we run experiments.
MISTAKES EXPERIMENTS PRACTICES
LEARNING
SUCCESS
FAILURE

Illustrations Copyright © Management 3.0 2010-2017, www.management30.com
Two Questions
…by following good practices …by running experiments
What did we
do well?
What did
we learn?

Illustrations Copyright © Management 3.0 2010-2017, www.management30.com Nº 42
Energize People
Empower Teams
Improve Everything
Aline Constraints
Develop Competences
Grow Structure

Illustrations Copyright © Management 3.0 2010-2017, www.management30.com 43
Management 3.0: Agile Management and Leadership
Basado en Management 3.0 + Workout!
100% práctico
24 horas
Documentación oficial + recursos formato digital
http://www.netmind.es/curso/management-3-0-agile-management-and-leadership/

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Organisational success today depends on effective communication and collaboration with individuals from cultures with varying beliefs and practices. Indeed, with the workforce increasingly comprised of people of varying cultural backgrounds, leaders must now prioritise the significance of cultural competence in the workplace. Ensuring cultural competence at every level of your organisation cannot be understated. While cultural disparities can manifest in different ways, as a leader, you must build deep and nuanced cultural competence skills and education to accurately spot, address and alleviate the various scenarios that can arise. Failing to recognise the importance of cultural competence or not acting to improve it can lead to cultural negligence. There are a few things to consider to ensure your organisation is on the right track. In this deck, you'll understand the importance of building cultural competence in the workplace. You'll also learn • The three (3) dimensions of Cultural Competence in the workplace • Key strategies to build a culturally competent workforce • Major benefits you stand to gain by having a culturally competent team.

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Management 3.0

1. Illustrations Copyright © Management 3.0 2010-2017, www.management30.com Madrid, 26 de mayo de 2017 Management 3.0 Miquel Rodríguez miquelra@netmind.es @miquelrodriguez Management is a group responsibility

2. Illustrations Copyright © Management 3.0 2010-2017, www.management30.com “Management is too important to be left to Managers” Jurgen Appelo https://www.flickr.com/photos/jurgenappelo/17854861881/in/album-72157652683112420/

8. Illustrations Copyright © Management 3.0 2010-2017, www.management30.com Management 3.0 is not yet another framework. It is a mindset, combined with an ever-changing collection of games, tools, and practices to help any worker to manage the organization. It is a way of looking at work systems.

10. Illustrations Copyright © Management 3.0 2010-2017, www.management30.com Energize People: People are the most important parts of an organization and managers must do all they can to keep people active, creative, and motivated. 1

23. Illustrations Copyright © Management 3.0 2010-2017, www.management30.com Align Constraints: Self-organization can lead to anything, and it’s therefore necessary to protect people and shared resources and to give people a clear purpose and defined goals. 3

24. Illustrations Copyright © Management 3.0 2010-2017, www.management30.com 24 Everything starts with the purpose of a business Peter F. Drucker Eliminate numerical goals, quotas and bonuses W. Edwards Deming Management by Objectives vs ELIMINATE Management by Objetives

27. Illustrations Copyright © Management 3.0 2010-2017, www.management30.com Develop Competence: Teams cannot achieve their goals if team members aren’t capable enough, and managers must therefore contribute to the development of competence. 4

30. Illustrations Copyright © Management 3.0 2010-2017, www.management30.com 1. Lead by example 2. Encourage and enable self-study 3. Training and certification 4. Coaching 5. Learning from failure / experiments Individual competence development

32. Illustrations Copyright © Management 3.0 2010-2017, www.management30.com Grow Structure: Many teams operate within the context of a complex organization, and thus it is important to consider structures that enhance communication. 5

34. Illustrations Copyright © Management 3.0 2010-2017, www.management30.com Create a City Netflix gave up trying to organize its software as one large monolithic application and broke it down into independent services that can manage their interactions in a peer-to-peer way, like companies in a city. – Dave Gray, The Connected Company

35. Illustrations Copyright © Management 3.0 2010-2017, www.management30.com Hierarchies Specialization Efficiency Centralization Exploitation Networks Generalization Effectivity Decentralization Exploration balance (ambidexterity)

37. Illustrations Copyright © Management 3.0 2010-2017, www.management30.com Improve Everything: People, teams, and organizations need to improve continuously to defer failure for as long as possible. 6

43. Illustrations Copyright © Management 3.0 2010-2017, www.management30.com 43 Management 3.0: Agile Management and Leadership Basado en Management 3.0 + Workout! 100% práctico 24 horas Documentación oficial + recursos formato digital http://www.netmind.es/curso/management-3-0-agile-management-and-leadership/

Management 3.0

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