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AUGUST 2020
©2020 NMPi. ALL RIGHTS RESERVED.
NMPignite: The Future of
Performance - Paid Social
Jack Carr
1 Why is Social important?
AGENDA
©2020 NMPi. ALL RIGHTS RESERVED.
2 Social as a performance channel
3 Raise your social strategy
4 The NMPi approach
Permanent
new habits
formed during
lockdown
10.5%
annual growth
WHY IS SOCIAL IMPORTANT?
Your customers are there, both new & existing
3.96 BILLION
active monthly
users
Source: DATAREPORTAL - July Global Statshot
©2020 NMPi. ALL RIGHTS RESERVED.
WHY IS SOCIAL IMPORTANT?
Your competitors are there, those you’re aware of, and
those you’re not
https://www.facebook.com/ads/library
See for yourself...
©2020 NMPi. ALL RIGHTS RESERVED.
WHY IS SOCIAL IMPORTANT?
You can slice & splice these billions of users using vast
quantities of audience insights
©2020 NMPi. ALL RIGHTS RESERVED.
Interest & behavioural
Demographics
Wider web activity
First party data
WHY IS SOCIAL IMPORTANT?
However these audiences do need to be taken with a
pinch of salt
©2020 NMPi. ALL RIGHTS RESERVED.
WHY IS SOCIAL IMPORTANT?
You can slice & splice these billions of users using vast
quantities of audience insights
Interest & behavioural
Demographics
Wider web activity
First party data
©2020 NMPi. ALL RIGHTS RESERVED.
WHY IS SOCIAL IMPORTANT?
You can slice & splice these billions of users using vast
quantities of audience insights
University graduate
Early technology adopter
Recently moved to London
Never visited your site
©2020 NMPi. ALL RIGHTS RESERVED.
WHY IS SOCIAL IMPORTANT?
You can slice & splice these billions of users using vast
quantities of audience insights
Parent of young children
Works in finance
Engaged shopper
Loyal customer
©2020 NMPi. ALL RIGHTS RESERVED.
WHY IS SOCIAL IMPORTANT?
You can slice & splice these billions of users using vast
quantities of audience insights
Lapsed customer
Intend to travel
Newly arrived in London
Clicked on previous sale ads
©2020 NMPi. ALL RIGHTS RESERVED.
WHY IS SOCIAL IMPORTANT?
You can slice & splice these billions of users using vast
quantities of audience insights
Travelling abroad
Using Android
Just got engaged
Likes your Instagram
©2020 NMPi. ALL RIGHTS RESERVED.
WHY IS SOCIAL IMPORTANT?
A wide array of
tailored yet
templated,
inspiring
creative formats
can be used to
reach these
audiences
©2020 NMPi. ALL RIGHTS RESERVED.
Low risk, high reward
SOCIAL AS A PERFORMANCE CHANNEL
There is often a misconception of Social as a branding led
channel
Measurable and fast testing results
Measurable return on investment
Dynamic campaigns at scale
©2020 NMPi. ALL RIGHTS RESERVED.
SOCIAL AS A PERFORMANCE CHANNEL
That’s not to say Social doesn’t have a few flaws
Measurement
Concerns
Complex Technical
Set-Up
Demanding Creative
Work
Time Investment in
Campaigns
Platform Distrust
©2020 NMPi. ALL RIGHTS RESERVED.
Use granularity wisely
Over eager segmentation of your
campaigns leads to escalating costs &
frequency, however, be wary of Facebook’s
advice to broaden too much
Rethink your attribution
Ensure campaigns are granularly tagged
up, and then vary your attribution methods
across campaign types
Review your technical set-up
The number one reason for
underperformance we see in audited
accounts is pixel/catalogue failures
Mobile first strategy
95%+ social media impressions are via
mobile, ensure this is front & centre with
your creative & site development strategy
RAISE YOUR SOCIAL STRATEGY
©2020 NMPi. ALL RIGHTS RESERVED.
Use granularity wisely
Over eager segmentation of your
campaigns leads to escalating costs &
frequency, however, be wary of Facebook’s
advice to broaden too much
Rethink your attribution
Ensure campaigns are granularly tagged
up, and then vary your attribution methods
across campaign types
Review your technical set-up
The number one reason for
underperformance we see in audited
accounts is pixel/catalogue failures
Mobile first strategy
95%+ social media impressions are via
mobile, ensure this is front & centre with
your creative & site development strategy
RAISE YOUR SOCIAL STRATEGY
©2020 NMPi. ALL RIGHTS RESERVED.
Use granularity wisely
Over eager segmentation of your
campaigns leads to escalating costs &
frequency, however, be wary of Facebook’s
advice to broaden too much
Rethink your attribution
Ensure campaigns are granularly tagged
up, and then vary your attribution methods
across campaign types
Review your technical set-up
The number one reason for
underperformance we see in audited
accounts is pixel/catalogue failures
Mobile first strategy
95%+ social media impressions are via
mobile, ensure this is front & centre with
your creative & site development strategy
RAISE YOUR SOCIAL STRATEGY
©2020 NMPi. ALL RIGHTS RESERVED.
Use granularity wisely
Over eager segmentation of your
campaigns leads to escalating costs &
frequency, however, be wary of Facebook’s
advice to broaden too much
Rethink your attribution
Ensure campaigns are granularly tagged
up, and then vary your attribution methods
across campaign types
Review your technical set-up
The number one reason for
underperformance we see in audited
accounts is pixel/catalogue failures
Mobile first strategy
95%+ social media impressions are via
mobile, ensure this is front & centre with
your creative & site development strategy
RAISE YOUR SOCIAL STRATEGY
©2020 NMPi. ALL RIGHTS RESERVED.
Facebook attribution requires a nuanced approach
THE NMPi APPROACH - ATTRIBUTING INTELLIGENTLY
©2020 NMPi. ALL RIGHTS RESERVED.
Facebook
attributed sales
3rd Party Post-Click Attribution
Post-Click Sales
Post-View Sales
Build a tailored
attribution model
Prospecting vs
Retargeting?
Lapsed customers vs Loyal
customers?
Sale vs Full Price
campaigns?
Estimated Post-View Attribution
● Analysis of wider marketing mix
● Site performance indicators inc. time to purchase,
AOV, CR
● Vertical specific analysis
● View attribution analysis from other channels
We look to take Facebook’s powerful dynamic
campaigns to the next level
THE NMPi APPROACH - FEED BASED SUCCESS
Automated, high value product selection
Leverage additional first & third party audience data
Segment campaigns intelligently
Maximise Dynamic ad elements
Product Audience
Category Performance History
Additional First Party Data
External Data
Dynamic Facebook
Audiences
Lookalike, Behavioural &
Interest Audiences
Demographic Data
Product Performance History
Thank You for your Time!
Jack Carr
jcarr@nmpidigital.com
Any Questions?
©2020 NMPi. ALL RIGHTS RESERVED.

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NMPignite: The Future of Performance- Paid Social

  • 1. AUGUST 2020 ©2020 NMPi. ALL RIGHTS RESERVED. NMPignite: The Future of Performance - Paid Social Jack Carr
  • 2. 1 Why is Social important? AGENDA ©2020 NMPi. ALL RIGHTS RESERVED. 2 Social as a performance channel 3 Raise your social strategy 4 The NMPi approach
  • 3. Permanent new habits formed during lockdown 10.5% annual growth WHY IS SOCIAL IMPORTANT? Your customers are there, both new & existing 3.96 BILLION active monthly users Source: DATAREPORTAL - July Global Statshot ©2020 NMPi. ALL RIGHTS RESERVED.
  • 4. WHY IS SOCIAL IMPORTANT? Your competitors are there, those you’re aware of, and those you’re not https://www.facebook.com/ads/library See for yourself... ©2020 NMPi. ALL RIGHTS RESERVED.
  • 5. WHY IS SOCIAL IMPORTANT? You can slice & splice these billions of users using vast quantities of audience insights ©2020 NMPi. ALL RIGHTS RESERVED. Interest & behavioural Demographics Wider web activity First party data
  • 6. WHY IS SOCIAL IMPORTANT? However these audiences do need to be taken with a pinch of salt ©2020 NMPi. ALL RIGHTS RESERVED.
  • 7. WHY IS SOCIAL IMPORTANT? You can slice & splice these billions of users using vast quantities of audience insights Interest & behavioural Demographics Wider web activity First party data ©2020 NMPi. ALL RIGHTS RESERVED.
  • 8. WHY IS SOCIAL IMPORTANT? You can slice & splice these billions of users using vast quantities of audience insights University graduate Early technology adopter Recently moved to London Never visited your site ©2020 NMPi. ALL RIGHTS RESERVED.
  • 9. WHY IS SOCIAL IMPORTANT? You can slice & splice these billions of users using vast quantities of audience insights Parent of young children Works in finance Engaged shopper Loyal customer ©2020 NMPi. ALL RIGHTS RESERVED.
  • 10. WHY IS SOCIAL IMPORTANT? You can slice & splice these billions of users using vast quantities of audience insights Lapsed customer Intend to travel Newly arrived in London Clicked on previous sale ads ©2020 NMPi. ALL RIGHTS RESERVED.
  • 11. WHY IS SOCIAL IMPORTANT? You can slice & splice these billions of users using vast quantities of audience insights Travelling abroad Using Android Just got engaged Likes your Instagram ©2020 NMPi. ALL RIGHTS RESERVED.
  • 12. WHY IS SOCIAL IMPORTANT? A wide array of tailored yet templated, inspiring creative formats can be used to reach these audiences ©2020 NMPi. ALL RIGHTS RESERVED.
  • 13. Low risk, high reward SOCIAL AS A PERFORMANCE CHANNEL There is often a misconception of Social as a branding led channel Measurable and fast testing results Measurable return on investment Dynamic campaigns at scale ©2020 NMPi. ALL RIGHTS RESERVED.
  • 14. SOCIAL AS A PERFORMANCE CHANNEL That’s not to say Social doesn’t have a few flaws Measurement Concerns Complex Technical Set-Up Demanding Creative Work Time Investment in Campaigns Platform Distrust ©2020 NMPi. ALL RIGHTS RESERVED.
  • 15. Use granularity wisely Over eager segmentation of your campaigns leads to escalating costs & frequency, however, be wary of Facebook’s advice to broaden too much Rethink your attribution Ensure campaigns are granularly tagged up, and then vary your attribution methods across campaign types Review your technical set-up The number one reason for underperformance we see in audited accounts is pixel/catalogue failures Mobile first strategy 95%+ social media impressions are via mobile, ensure this is front & centre with your creative & site development strategy RAISE YOUR SOCIAL STRATEGY ©2020 NMPi. ALL RIGHTS RESERVED.
  • 16. Use granularity wisely Over eager segmentation of your campaigns leads to escalating costs & frequency, however, be wary of Facebook’s advice to broaden too much Rethink your attribution Ensure campaigns are granularly tagged up, and then vary your attribution methods across campaign types Review your technical set-up The number one reason for underperformance we see in audited accounts is pixel/catalogue failures Mobile first strategy 95%+ social media impressions are via mobile, ensure this is front & centre with your creative & site development strategy RAISE YOUR SOCIAL STRATEGY ©2020 NMPi. ALL RIGHTS RESERVED.
  • 17. Use granularity wisely Over eager segmentation of your campaigns leads to escalating costs & frequency, however, be wary of Facebook’s advice to broaden too much Rethink your attribution Ensure campaigns are granularly tagged up, and then vary your attribution methods across campaign types Review your technical set-up The number one reason for underperformance we see in audited accounts is pixel/catalogue failures Mobile first strategy 95%+ social media impressions are via mobile, ensure this is front & centre with your creative & site development strategy RAISE YOUR SOCIAL STRATEGY ©2020 NMPi. ALL RIGHTS RESERVED.
  • 18. Use granularity wisely Over eager segmentation of your campaigns leads to escalating costs & frequency, however, be wary of Facebook’s advice to broaden too much Rethink your attribution Ensure campaigns are granularly tagged up, and then vary your attribution methods across campaign types Review your technical set-up The number one reason for underperformance we see in audited accounts is pixel/catalogue failures Mobile first strategy 95%+ social media impressions are via mobile, ensure this is front & centre with your creative & site development strategy RAISE YOUR SOCIAL STRATEGY ©2020 NMPi. ALL RIGHTS RESERVED.
  • 19. Facebook attribution requires a nuanced approach THE NMPi APPROACH - ATTRIBUTING INTELLIGENTLY ©2020 NMPi. ALL RIGHTS RESERVED. Facebook attributed sales 3rd Party Post-Click Attribution Post-Click Sales Post-View Sales Build a tailored attribution model Prospecting vs Retargeting? Lapsed customers vs Loyal customers? Sale vs Full Price campaigns? Estimated Post-View Attribution ● Analysis of wider marketing mix ● Site performance indicators inc. time to purchase, AOV, CR ● Vertical specific analysis ● View attribution analysis from other channels
  • 20. We look to take Facebook’s powerful dynamic campaigns to the next level THE NMPi APPROACH - FEED BASED SUCCESS Automated, high value product selection Leverage additional first & third party audience data Segment campaigns intelligently Maximise Dynamic ad elements Product Audience Category Performance History Additional First Party Data External Data Dynamic Facebook Audiences Lookalike, Behavioural & Interest Audiences Demographic Data Product Performance History
  • 21. Thank You for your Time! Jack Carr jcarr@nmpidigital.com Any Questions? ©2020 NMPi. ALL RIGHTS RESERVED.