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Relationships that Define a
Supply Chain
Alex F. Mills
Associate Professor of Management
Academic Director, Executive MBA in Healthcare Administration
New York NY
What is a supply chain?
Tier 2 Supplier Tier 1 Supplier Manufacturer Wholesaler Retailer
All the parties involved in fulfilling a customer’s request.
Three levels of supply chain analysis
Strategy (months to years)
• Where to locate?
• What product mix to offer?
Planning (weeks to months)
• Which transportation modes?
• What product mix to produce?
• Whether to subcontract?
Operations (days to weeks)
• When to place order?
• How much to order?
• Work overtime?
• How much to charge?
Managers evaluate tradeoffs
Efficient Responsive
April 23, 2020
May 25, 2020
“Swedish truck maker
Scania struggled to obtain
some components,
despite its efforts to
maintain backup
sources.”
What are the forces that increase
supply chain complexity?
Economies of scale.
Ex: four hospitals order from three suppliers
B
C
A
B
C
A
Without distributor: short, highly connected
Lead time is minimized
(responsive)
Risk is distributed across the
supply chain (resilient)
×Must ship small quantities
(expensive)
×Must negotiate separately with
each supplier (time consuming)
B
C
A
With distributor: long, sparsely connected
B
C
A
Aggregate transportation
(convenient and efficient)
Distributor has volume
purchasing power (efficient)
×More inventory is needed
(expensive)
×High-centrality distribution
center creates common point of
failure (risky)
Of course, real supply chains are
much more complicated…
Medtronic PB560 Ventilator
Bill of Materials
Specifies all the sub-assemblies and components needed to
manufacture a product.
P
SA SA SA
C C C C C C C CC
PB560 Bill of Materials
617 components and sub-assemblies; 4 levels
Medtronic PB560 Ventilator
Medtronic was squeezed between spiking demand for the product and
shortages of key components.
Of course, real supply chains are
much more complicated…
But risks can be managed.
Retailer: increase visibility
Tier 2 Supplier Tier 1 Supplier Manufacturer Wholesaler Retailer
Retailer: increase visibility
Tier 2 Supplier Tier 1 Supplier Manufacturer Wholesaler Retailer
is known for sophisticated use of information systems to track inventory.
Wholesaler: ensure supplier diversity
Tier 2 Supplier Tier 1 Supplier Manufacturer Wholesaler Retailer
Wholesaler: ensure supplier diversity
Tier 2 Supplier Tier 1 Supplier Manufacturer Wholesaler Retailer
is known for supplier diversity and product substitution.
Manufacturer: shorten links to suppliers
Tier 2 Supplier Tier 1 Supplier Manufacturer Wholesaler Retailer
Manufacturer: shorten links to suppliers
Tier 2 Supplier Tier 1 Supplier Manufacturer Wholesaler Retailer
is known for co-locating key suppliers near assembly plants
Key questions to manage supply chain risks
• Where is all the inventory located?
• How diverse is the supplier network?
• How long are the paths in the supply chain?

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The Relationships that Define a Resilient Supply Chain

  • 1. Relationships that Define a Supply Chain Alex F. Mills Associate Professor of Management Academic Director, Executive MBA in Healthcare Administration New York NY
  • 2. What is a supply chain? Tier 2 Supplier Tier 1 Supplier Manufacturer Wholesaler Retailer All the parties involved in fulfilling a customer’s request.
  • 3. Three levels of supply chain analysis Strategy (months to years) • Where to locate? • What product mix to offer? Planning (weeks to months) • Which transportation modes? • What product mix to produce? • Whether to subcontract? Operations (days to weeks) • When to place order? • How much to order? • Work overtime? • How much to charge? Managers evaluate tradeoffs Efficient Responsive
  • 5. May 25, 2020 “Swedish truck maker Scania struggled to obtain some components, despite its efforts to maintain backup sources.”
  • 6. What are the forces that increase supply chain complexity? Economies of scale.
  • 7. Ex: four hospitals order from three suppliers B C A B C A
  • 8. Without distributor: short, highly connected Lead time is minimized (responsive) Risk is distributed across the supply chain (resilient) ×Must ship small quantities (expensive) ×Must negotiate separately with each supplier (time consuming) B C A
  • 9. With distributor: long, sparsely connected B C A Aggregate transportation (convenient and efficient) Distributor has volume purchasing power (efficient) ×More inventory is needed (expensive) ×High-centrality distribution center creates common point of failure (risky)
  • 10. Of course, real supply chains are much more complicated…
  • 12. Bill of Materials Specifies all the sub-assemblies and components needed to manufacture a product. P SA SA SA C C C C C C C CC
  • 13. PB560 Bill of Materials 617 components and sub-assemblies; 4 levels
  • 14. Medtronic PB560 Ventilator Medtronic was squeezed between spiking demand for the product and shortages of key components.
  • 15. Of course, real supply chains are much more complicated… But risks can be managed.
  • 16. Retailer: increase visibility Tier 2 Supplier Tier 1 Supplier Manufacturer Wholesaler Retailer
  • 17. Retailer: increase visibility Tier 2 Supplier Tier 1 Supplier Manufacturer Wholesaler Retailer is known for sophisticated use of information systems to track inventory.
  • 18. Wholesaler: ensure supplier diversity Tier 2 Supplier Tier 1 Supplier Manufacturer Wholesaler Retailer
  • 19. Wholesaler: ensure supplier diversity Tier 2 Supplier Tier 1 Supplier Manufacturer Wholesaler Retailer is known for supplier diversity and product substitution.
  • 20. Manufacturer: shorten links to suppliers Tier 2 Supplier Tier 1 Supplier Manufacturer Wholesaler Retailer
  • 21. Manufacturer: shorten links to suppliers Tier 2 Supplier Tier 1 Supplier Manufacturer Wholesaler Retailer is known for co-locating key suppliers near assembly plants
  • 22. Key questions to manage supply chain risks • Where is all the inventory located? • How diverse is the supplier network? • How long are the paths in the supply chain?