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Building Consumer Trust through
Transparency, Compliance and
Sustainability in the Food Industry
Julien Durand, Product Manager
Julien Mazerolle, VP Engineering
What’s the cost of a recall?
Average Cost $10M
…”it was found that the average cost of a recall of food and consumer product
companies is $10 million, in addition to brand damage and lost sales. Needless to
say, this study could not attempt to calculate the tremendous human costs involved in
some product recalls”. – Deloitte, 2009: Recall Execution Effectiveness: Collaborative Approaches to
Improving Consumer Safety and Confidence
What’s the cost of a recall?
CMG (Chipotle) stock price
What’s the cost of a recall?
CMG (Chipotle) stock price
and “Chipotle E. coli” searches on Google
Is Consumer Trust at Risk?
Wholeheartedly
trust safety
Wholeheartedly
trust quality
Consumers Want More Information
Say it’s
important to
know what’s
in their food
Say they’re
not provided
enough
information
Consumers Want More Information
Don’t trust the
information on food
products labels
Better Information Drives Increased Trust
(& Sales)
More than 40% of consumers
would be willing to pay more
for more information
Discovering the Supply Chain
Suppliers?
Ingredients?
Country of Origin?
Certifications?
Discovering the Supply Chain
Suppliers? 
Ingredients? 
Country of Origin? 
Certifications?
Visibility
Ensuring Compliance
Risk and Compliance
Visibility
Searching for impacts
Search
The technical challenge for building
supply chain transparency
2-tier supply chain is EASY to manage
SQL databases
• Well suited to handle 2-level relationships
• Simple queries
OneBrand
Pizza
Dough Tomato sauce Mozzarella
Brand Owner
Manufacturer
:Company
:Catalog
:Product
:Recipe
:Ingredient :Ingredient :Ingredient
Variable Tier supply chain is COMPLEX to manage
16
V3 challenge
• Variable number of
INGREDIENTS per
level
• Variable number of
LEVELS per ingredient
• Variable number of
SUPPLIERS per
ingredient
OneBrand
Pizza
Dough Mozzarella
Brand Owner
Manufacturer
:Company
:Catalog
:Product
:Recipe
C Company
F Facility
P Product
I Ingredient
C1 F1 P1
I2I1 I3
:Ingredient :Ingredient :Ingredient
:Supply
2 suppliers
Tomato sauce
Example: find all products with « tomato »
SQL database case
• Complex query
• Tomato: at different levels depending on the product
• Tomato: in intermediate products (tomato sauce), not explicitly included
• Need to ‘simulate’ a graph in SQL database: complex update
• Execution time with
• 1 B+ nodes?
• 10 000 users?
17
Example: find all products with « tomato »
NEO4J case
• Language and functions suited to manage graph queries
• Underlying optimization handled by the graph database
• Scalable to more than 1 B+ nodes
18
MATCH (n:Ingredient|ReferencedValue:‘tomato’)
<-[Recipe]-[:Product]<-[s:Supply]-[]<-[:Supply]-[:Ingredient]
<-[:Recipe]-[p:Product]<-[:Catalog]-[c:Company|Name:’OneBrand’]
Search for tomato
In any recipe in supply chain
Leading to a catalog product
Demo
Everyone has a Private Workspace
Collaboration
Workspace
Private
Workspace
Collaboration
Workspace
Publish
Invite
Publish selected information to
network members above in
supply chain
Securely manage own
information on products,
ingredients, raw materials, etc.
Collaborate with invited
network members
Tier 1
Company
Tier 2
Everyone is the center of its own network
Consumer Trust Drivers
Quality
Information
Tracking
Country of
Origin
Label
Accuracy
Standards for
Certifications &
Social
Responsibility
Ingredients &
Raw Materials
Consumer Trust Drivers
Compliance
Transparency
Sustainability
Consumer Trust Drivers
Consumer
Trust
Compliance
Transparency
Sustainability
Thanks!
Julien Durand
julien.durand@traceone.com
Julien Mazerolle
julien.mazerolle@traceone.com25

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GraphConnect Europe 2016 - Building Consumer Trust through Transparency, Compliance and Sustainability in the Food Industry - Julien Mazerolle & Julien Durand

  • 1. Building Consumer Trust through Transparency, Compliance and Sustainability in the Food Industry Julien Durand, Product Manager Julien Mazerolle, VP Engineering
  • 2. What’s the cost of a recall? Average Cost $10M …”it was found that the average cost of a recall of food and consumer product companies is $10 million, in addition to brand damage and lost sales. Needless to say, this study could not attempt to calculate the tremendous human costs involved in some product recalls”. – Deloitte, 2009: Recall Execution Effectiveness: Collaborative Approaches to Improving Consumer Safety and Confidence
  • 3. What’s the cost of a recall? CMG (Chipotle) stock price
  • 4. What’s the cost of a recall? CMG (Chipotle) stock price and “Chipotle E. coli” searches on Google
  • 5. Is Consumer Trust at Risk? Wholeheartedly trust safety Wholeheartedly trust quality
  • 6. Consumers Want More Information Say it’s important to know what’s in their food Say they’re not provided enough information
  • 7. Consumers Want More Information Don’t trust the information on food products labels
  • 8. Better Information Drives Increased Trust (& Sales) More than 40% of consumers would be willing to pay more for more information
  • 9.
  • 10. Discovering the Supply Chain Suppliers? Ingredients? Country of Origin? Certifications?
  • 11. Discovering the Supply Chain Suppliers?  Ingredients?  Country of Origin?  Certifications? Visibility
  • 12. Ensuring Compliance Risk and Compliance Visibility
  • 14. The technical challenge for building supply chain transparency
  • 15. 2-tier supply chain is EASY to manage SQL databases • Well suited to handle 2-level relationships • Simple queries OneBrand Pizza Dough Tomato sauce Mozzarella Brand Owner Manufacturer :Company :Catalog :Product :Recipe :Ingredient :Ingredient :Ingredient
  • 16. Variable Tier supply chain is COMPLEX to manage 16 V3 challenge • Variable number of INGREDIENTS per level • Variable number of LEVELS per ingredient • Variable number of SUPPLIERS per ingredient OneBrand Pizza Dough Mozzarella Brand Owner Manufacturer :Company :Catalog :Product :Recipe C Company F Facility P Product I Ingredient C1 F1 P1 I2I1 I3 :Ingredient :Ingredient :Ingredient :Supply 2 suppliers Tomato sauce
  • 17. Example: find all products with « tomato » SQL database case • Complex query • Tomato: at different levels depending on the product • Tomato: in intermediate products (tomato sauce), not explicitly included • Need to ‘simulate’ a graph in SQL database: complex update • Execution time with • 1 B+ nodes? • 10 000 users? 17
  • 18. Example: find all products with « tomato » NEO4J case • Language and functions suited to manage graph queries • Underlying optimization handled by the graph database • Scalable to more than 1 B+ nodes 18 MATCH (n:Ingredient|ReferencedValue:‘tomato’) <-[Recipe]-[:Product]<-[s:Supply]-[]<-[:Supply]-[:Ingredient] <-[:Recipe]-[p:Product]<-[:Catalog]-[c:Company|Name:’OneBrand’] Search for tomato In any recipe in supply chain Leading to a catalog product
  • 19. Demo
  • 20. Everyone has a Private Workspace Collaboration Workspace Private Workspace Collaboration Workspace Publish Invite Publish selected information to network members above in supply chain Securely manage own information on products, ingredients, raw materials, etc. Collaborate with invited network members
  • 21. Tier 1 Company Tier 2 Everyone is the center of its own network
  • 22. Consumer Trust Drivers Quality Information Tracking Country of Origin Label Accuracy Standards for Certifications & Social Responsibility Ingredients & Raw Materials

Notas do Editor

  1. Manufactured Product vs. Fresh --- Proactive vs. Reactive
  2. Manufactured Product vs. Fresh --- Proactive vs. Reactive
  3. Manufactured Product vs. Fresh --- Proactive vs. Reactive
  4. Manufactured Product vs. Fresh --- Proactive vs. Reactive
  5. This multi-level supply chain collaboration is enabled by Trace One’s unique architecture which provides every organization with a private workspace in which to securely manage information on products, ingredients, raw materials, etc and secure workspaces in which to collaborate with organizations above and below them in the supply chain.