As the graph industry has matured, many of Neo4j's customers are managing large-scale graph solution implementations.
Every day the Neo4j Professional Services team helps customers make large and complex graph technology-based projects successful and deploy faster.
In this webinar you will learn how the Neo4j Professional Services team is supporting customers. You will find out which activity suits your current project phase – from Innovation Lab or boot camp in the planning phase to pilots for testing and Managed Services for deploying and running graph databases.
3. To deliver high-quality consulting and education services that
help Neo4j attain high levels of customer satisfaction
(within the realm of Neo4j’s business objectives).
Fully leveraged, these services maximize our customers’
investment in Neo4j products, enhance their overall business,
and promote and extend their use of Neo4j technology.
3
Mission
4. 4
Types of engagements
Training &
Enablement
Solution Delivery
Packaged services
Typically 5-25 days
Neo4j advises/mentors
customer builds solution
80% of customers
Highly customized
50+ man days
Neo4j designs/builds
customer assists
20% of customers
5. CONSULTING
SERVICES
TRAINING
SUPPORT LIKE
SERVICES
● Packaged Services
●
Innovation Lab
●
Boot Camp
●
Solution Design WS
●
Solution Audit
● Staff Augmentation
● Project/Solution Delivery
● Class room training
● Online/Virtual training
● Certification
●“Platinum support”
●Cloud Managed Services
●Agile Solution Support
Training
Enablement
Solution Delivery
Offerings
7. 7
Innovation Labs and Boot Camps
Early stage services packages for
customers that want to explore the
power of graph technology.
• Innovative thinking
• Graph education
• Prototype
• Validate use case(s)
• Business case
8. 8
Solution Design & Solution Audit
Solution Design Workshop: Typically at start of the project.
Solution Audit: When project has been running for some time
Define or review
• Solution architecture
• Software stack
• Graph model
• Security model
• API and integration strategy
• ...
12. Architecture and design Roll-out and deploy
Project management Operations Management
Data Integration
Data Migration
API
Application
Logic
Graph
Model
Database
Skills & Methods
12
13. 13
How to get started?
1) Scoping call > Where do you need help?
2) Statement of Work
3) Kick-off meeting > Typically 2-3 weeks lead time