12. lack of management control (press releases binned or
reduced to fit the size in the publication which can lead
to a change in context and style of the message)
13. one-way communications as propaganda… needs to sell or convince
most acceptable and mutually rewarding communications – both parties
may change attitudes
14.
15.
16.
17. model
characteristic press
agentry/
publicity
public
information
one-way
asymmetric
two-way
symmetric
purpose propaganda dissemination
of information
scientific
persuasion
mutual
understanding
nature of
communication
one way,
complete
truth non-
essential
one-way, truth
important
two-way but
imbalanced
two-way,
balanced
communication
model
source to
receiver
source to
receiver
source to
receiver with
feedback
group to group
nature of research little, column
inches
little, readership formative,
attitudes
formative,
understanding
where practised
today
sports,
theatre,
product
promotion
government,
not-for-profit,
business
competitive
business,
agencies
regulated
business,
agencies
18. publicity and events
the various forms of media are; press
releases, conferences and interviews
community… contribute to the life of the local community, to develop
goodwill
Channels of communication
Personal – face to face, telephone, post/email, Internet chat. Allow for personalisation and feedback. May be controlled by the company or be ‘independent’ third-party communications (word of mouth). Important to identify innovators, opinion leaders, celebrities, high conversation factors, viral marketing opportunities.
Non-personal – no personal contact or feedback. Includes print, broadcast, display media, environments (designed to create/reinforce buyers) and events (occurrences staged to communicate messages).
Media planning
Identify most suitable media to carry right message(s) to right audience(s). What factors do you think are important (qualitative and quantitative)?