Office Etiquette by Neeraj Bhandari (Surkhet,Nepal)

1. OFFICE ETIQUETTE
Prepared by:
Neeraj Bhandari
Manan Arora
Hiran Biaswas

2. CONTENT
• Introduction
> Office Etiquette
• What to do ?
• What not to do ?
• Types of Office Etiquette

3. INTRODUCTION
• Office Manner
• It is about conducting yourself respectfully
and courteously in the office or workplace.
• First impressions are important !
• Office etiquette tells the individual how to
behave when dealing with situations in a
working environment however difficult the
situation is.

4. 3 ESSENTIAL OFFICE ETIQUETTE
TIPS
1. Dress Appropriately
2. ‘Please’ And ‘Thank You’
Are Still Magic Words
3. Be A Team Player

5. ELECTRONIC ETIQUETTE
1. Telephone or cell phone etiquette
• When leaving a message, speak slowly and repeat your
name and phone number.
• Answer phone messages within 24 hours.
• Keep your voicemail message brief and professional.
• If you use a cell phone at work, select an appropriate ring
tone.
• If you must speak on your cell phone, move to an isolated
area so you will not disturb others.
• Don’t keep people on hold for a long period of time.
• Don’t eat while talking on the phone.

6. 2. E-mail etiquette
• Be aware of and respect people’s time –
make your emails brief, clear & simple.
• Minimize email- specific language (BTW,
LOL, OMG).
• Use proper English, spelling & grammar.
• Use a professional- sounding email
address for professional purposes .
• Include a brief greeting that is appropriate
for the status of the recipient – “Dear Mr.
Neeraj”
• Include a closing – “Thanks again,”
“Cordially,” “Have a nice day,” “Best.”

7. WHAT TO DO ?
• Go to the event with a goal in mind.
• Wear your name tag on your right
side.
• Have a strong, dry handshake. Don’t
hesitate to shake hands with a woman
just because she’s a woman!
• Be a good and polite listener.
• Ask open-ended questions, like “What
did you think of the speaker?”

8. WHAT NOT TO DO ?
• Do not cough or sneeze in anyone's
direction. Use a tissue, if possible, to contain
the germs and then say "Excuse me”.
• Don’t gossip about any co-worker’s private
life
• Do not try to sell things to your colleagues
• Don’t hover around while waiting for a co-
worker to get off the phone. Leave a note for
them to call you or return later