O365Engage17 - Welcome to Office 365 Engage

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Welcome!
George Coll, CEO & Managing Partner
BWW Media Group

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Session Title (Keep title BOLD) | Presenter Name (normal) | Time and Date of Session (normal) [CHANGE THIS IN THE MASTER]
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Events Fueling Your ExpertiseThe home for Tech EnthusiastsA Space for Tech Professionals
Daily podcast with Paul Thurrott and
Brad Sams discussing the
daystechnology news
The Sam’s Report is a
weekly podcast with Brad
Sams discussing the big
stories of the week

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Welcome to Office 365 Engage| Tony Redmond | 9AM, June 20, 2017
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Thank you to our sponsors

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Welcome our special partners

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Welcome to Office 365
Engage
• Tony Redmond - the guy
to blame if you hate the
conference content!
• Office 365 MVP
• Executive
• Petri.com columnist and
lead author for the Office
365 for IT Pros ebook

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Office 365: Six Years After Launch
What Happened?

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Office 365 Timeline
A loose
collection of on-
premises
applications,
stitched
together to run
in the cloud
Yammer
acquisition –
the arrival of
the Graph
Office 365
Groups: A new
way of
collaboration
and identity
management
Acompli
Purchase
Delve and
“Mobile first,
cloud first”
2016: Planner
and Teams
“Intelligent
edge, intelligent
cloud” and the
Graph

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Changing Aspects of Office 365
The initial focus
was to migrate
from Exchange
on-premises to
the cloud
Yammer and
enterprise social
networks became
the “big thing”
SharePoint
migrations began
in earnest
Skype for Business
Enterprise began
to replace
traditional PBX
The arrival of apps
like Teams creates
a new sense of
breaking from the
on-premises roots
2011 2013 2014 2015 2016

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A Software Toolkit
• Satya Nadella calls Office 365 a “software toolkit”;
because the service is more integrated than ever
before, so engineers can build new capabilities
• Teams
• Planner
• Stream
• PowerApps and Flow

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Office 365:
Becoming Cloudified Brings Success

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Office 365 By The Numbers
• Thirteen Office 365 datacenter regions (Germany, U.K., and
South Korea are the latest – South Africa coming)
• 100+ million monthly active users, growing at 2.5 million per
month
• Leverages 350-million Exchange installed base and 200-million
SharePoint installed base
• Steadily taking market share from its one major competitor,
Google G Suite
• Attained SLA for every quarter since Q3 2011

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Stability
99.91 99.92 99.93 99.94 99.95 99.96 99.97 99.98 99.99 100
Q1 2013
Q2 2013
Q3 2013
Q4 2013
Q1 2014
Q2 2014
Q3 2014
Q4 2014
Q1 2015
Q1 2015
Q3 2015
Q4 2015
Q1 2016
Q2 2016
Q3 2016
Q4 2016
Q1 2017
Office 365 Performance against SLA since 2013
At current Office 365 scale, a 655 minute outage for 2m users reduces performance by 0.01%
• Microsoft has to
recognize a
problem to be an
outage
• Outages happen all
the time
• Most pass by
unnoticed by the
majority of tenants
• The distributed
nature of Office 365
helps to restrict the
effect of any outage

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Revenues
• Part of Commercial Cloud Services segment
• Major contributor to Microsoft’s march to $20 billion annualized
revenue run rate for commercial cloud services by June 2018
Quarter results Microsoft reported annualized revenue run rate
for commercial cloud products
FY15 Q3 (April 2015) $6.3 billion
FY15 Q4 (July 2015) $8.0 billion
FY16 Q4 (July 2016) $12.1 billion
FY17 Q1 (October 2016) Over $13 billion
FY17 Q2 (January 2017) Over $14 billion
FY17 Q3 (April 2017) $15.2 billion

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In case you haven’t realized it,
change is the mantra of the cloud
Hundreds of changes happen annually

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Office 365: Good and Bad (maybe
Ugly?)

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Progress in the Last Year
• Teams and StaffHub launched
• SharePoint modernized (somewhat)
• Groups and SharePoint embraced (to good effect)
• Groups became compliant and somewhat controlled by policy
• Security and Compliance Center became the fulcrum for cross-workload activity
in DLP, search, classification, and retention
• Office Graph and Microsoft Graph continued on the path to pervasion
• New Admin Center, reports, and Power BI content pack arrived
• Expanding archives, but apart from that, just tweaks to Exchange
• EOP improving
• Microsoft improved communication about changes and problems in the service

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Teams
• The most fundamental change in Microsoft collaboration
technology since the launch of Outlook in 1997
• Reflects the way many people (but not all) work today
• Weak on email, search, and compliance but strong elsewhere…
• Fast-developing, extensible, self-updating, lots to like

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Some missteps
• Lack of progress in Planner
• Slow progress to achieve true data governance across Office 365
• Important in Europe with the advent of GDPR
• That auto-created groups fiasco and a general rush to Groups
everywhere…
• The lost years of Yammer?
• Quality of some features when released (if you live in the world of
First Release)
• Cmdlet changes in the Azure AD PowerShell module

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And Fault Lines
• Hybrid environments are still not as flawless as you’d like
• The constant pressure from Microsoft to use Office 365 Groups
• Distribution Groups are still the right choice in some situations; so are
shared mailboxes – and even public folders can do a job
• Confusing management UX across basic workloads
• But SharePoint is finally getting a modern Admin Center
• No PowerShell support for Teams and Planner; poor support in
SharePoint
• The lack of tenant to tenant migration/split tools

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The Biggest Problem with Office 365?
If you give all your data to Office 365, can you really get it all out?
• Basic workloads yes, others – maybe?
• And locked and encrypted content?

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Metrics Drive Behavior

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Microsoft’s Motives
• Get on-premises customers to the cloud as quickly as
possible
• Upsell customers to higher priced plans (E5) and add-
ons (Azure Active Directory Premium)
• Beat Google and Facebook
• These goals influence actions taken by Microsoft and its
people (metrics drive behavior)

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A New Conference Reflecting the
New Reality

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Engage Speakers
• Far more intelligent and knowledgeable than me
• Largest group of MVPs at any event outside Microsoft
Ignite

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The Speaker Challenge
• Deliver practical, real-world discussions about Office
365 technology
• Focus on leveraging the entire service
• Give guidelines and tips to extract value
• Report experience of successes and failures
• Mixture of breakouts and “20 minutes of brilliance”
• Let us know if speakers don’t deliver!

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The Future for IT Pros

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Is This It?
• IT Pros spend their time disabling Office 365 features Microsoft
enables by default
• IT Devs spend their time using Flow to combine Office 365 apps
together and don’t write any code
• Managers write the checks for monthly Office 365 subscriptions

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The Future is Bright
• Office 365 should grow by > 30 million seats over the next 12
months
• As tenants move from basic deployments to exploitation, new
project opportunities will be created
• Keep developing and expanding your skills and you will
prosper…

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Tell us what’s
happening via Twitter
#O365Engage17
(Be kind with those
photos…)
Enjoy the Conference!
Share your feedback!
Those who do might
win a nice prize during
the closing raffle…
Come to the Office
Party at 5:45pm tonight
(Expo Area). Rumour is
that food and drink will
be provided…
Join us for the Haarlem
House Party on
Wednesday Evening at
5:45pm in Room A
Panel Discussion, Beer,
and Windows Weekly

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Questions? | Thank You
Tony Redmond
Tony.Redmond@RedmondAssociates.org
We’d like to know what you think!
Please fill out the evaluation form you
received at the registration desk for this
session
Session recordings and materials:
Materials will be available on
Office365Engage.com soon

O365Engage17 - Welcome to Office 365 Engage

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O365Engage17 - Welcome to Office 365 Engage