O365Con18 - Pioneering Change in the Digital Workplace - Liz Sundet

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Office 365 & SharePoint Connect Session

Tecnologia

Pioneering
Change in the
Digital
Workplace
SharePoint
O365 Connect
Haarlem
November 15

Liz Sundet
Microsoft Premier Field Engineer
Adjunct Professor-RCTC
Twitter: @percusn
Email: liz@lizsundet.com

Agenda
• What is ADKAR?
• How to use ADKAR in your
workplace for change
• Q&A

Awareness
Desire
Knowledge
Ability
Reinforcement

Ideas for Awareness
Communication Tactics
• Mass Email
• In Company Social Channels
(Yammer)
• Intranet Post
• Town Hall Announcement
• Posters/Signs
• Video/Commercial
• Word of Mouth from Early Adopters

Show Features
Make it Easy
Fun Factor
Answer WIIFM
Use Case
Have them try it
Gamify

Training
• Hands on Labs
• Conferences
• Reading
• Video’s
• Group Forum
• Ask the Expert
• Lunch and Learn
• Discussion Board
• Learn on Demand
• Gamification
• Innovation Games

Use appropriate tools for the
right purpose at the right
time

Measure:
• Can users work
effectively
• Are users
innovating?
• Using the right tools
for the right purpose
• Can users roll with
changes

Encourage
Coach
Mentors
Rewards
Be Responsive

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