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Nawanan Theera-Ampornpunt, MD, MSNawanan Theera Ampornpunt, MD, MS
Healthcare CIO Programg
Ramathibodi Hospital Administration School
Dec. 3, 2010 SlideShare.net/Nawanan,
Except where 
citing other works
Stakeholders in Health Care
• Needs to satisfy many “bosses”
• Faces up-front costs in health IT• Directly benefits from
i d li f
Providers
p
investments
• Long-term benefits depend on
payment schemes
improved quality of care
• Knowledge gap between
patient & providers
• High bargaining
• Require data for
policy-making
Patient Policy-
Makers
Payers
g g g
power
• Benefit with
improved quality in
fee for service
policy making
• Limited budget
• Often face
bureaucracies
fee-for-service • Highly political
Public • Concerns about resource allocation &
community’s well-being, but not
Diagram modified from Supachai Parchariyanon’s 4Ps Concept
necessarily individual patients
The Intersection
Providers &
Clinical
o de s &
Patients
Clinical
Informatics
Patients &
Consumers
Public
Health
Informatics
Consumer
Health
Informatics
Policy-Makers,
Payers, Public
(Also providers)InformaticsInformatics (Also providers)
Public Policy in Informatics: A US’s Case
1991: IOM’s CPR Report published1991: IOM s CPR Report published
1996: HIPAA enacted
2000-2001: IOM’s To Err Is Human &
Crossing the Quality Chasm published
2004: George W. Bush’s Executive
Order establishing ONCHIT (ONC)g ( )
2009-2010: ARRA/HITECH Act &
“Meaningful use” regulationsMeaningful use regulations
Political Support Behind Health IT
??
“ W ill k id f l t i d d th“...We will make wider use of electronic records and other
health information technology, to help control costs and
reduce dangerous medical errors ”reduce dangerous medical errors.
President George W. Bush
Sixth State of the Union Address
Source: Wikisource.org Image Source: Wikipedia.org
Sixth State of the Union Address
January 31, 2006
U.S. Adoption of Health IT
Ambulatory(Hsiao et al, 2009) Hospitals (Jha et al, 2009)
Basic EHRs w/ notes 7.6%
Comprehensive EHRs 1.5%p
CPOE 17%
• U.S. lags behind other Western countries
(Schoen et al, 2006;Jha et al, 2008)
• Money and misalignment of benefits is the
biggest reasongg
President Obama Backs Health IT
“...Our recovery plan will invest in
electronic health records and new technologyelectronic health records and new technology
that will reduce errors, bring down costs,
ensure privacy, and save lives.”
President Barack Obama
Address to Joint Session of Congressg
February 24, 2009
Source: WhiteHouse.gov
American Recovery & Reinvestment Act
Contains HITECH Act
(Health Information Technology for
Economic and Clinical Health Act)
~ 20 billion dollars for Health IT investments
Incentives & penalties for providers
National Leadership
Office of the National Coordinator for Health InformationOffice of the National Coordinator for Health Information
Technology (ONC -- formerly ONCHIT)
David Blumenthal, MD, MPP
National Coordinator for
Health Information TechnologyHealth Information Technology
(2009 - Present)
Photo courtesy of U.S. Department of Health & Human Services
What is in HITECH Act?
Blumenthal D. Launching HITECH. N Engl J Med. 2010 Feb 4;362(5):382-5.
“Meaningful Use”ea g u Use
“M i f l U ”“Meaningful Use”
of a Pumpkin
Pumpkin
Image Source & Idea Courtesy of Pat Wise at HIMSS, Oct. 2009
“Meaningful Use” of Health ITea g u Use o ea t
Stage 1Stage 1
- Electronic capture of
health information
- Information sharing
D t ti Stage 3
Better
Health
- Data reporting
Stage 2
Stage 3
Use of
EHRs to
Use of
EHRs to
improve
processes of
EHRs to
improve
outcomes
processes of
care
(Blumenthal D, 2010)
Health Information Exchange (HIE)g ( )
Government
Hospital A Hospital B
Government
Clinic C
L b P ti t t HLab Patient at Home
Health Information Exchange in the U.S.
Regional Health Information Organizations
(RHIOs)
State e-Health initiatives
Nationwide Health Information NetworkNationwide Health Information Network
(NHIN)
Still i ff t b t ith i ifi tStill ongoing efforts, but with significant
progress
Other Public Health Informatics Applications
H lth & H lthe-Health & m-Health
m-Health in disaster management: #ThaiFlood
D t ti t t iData reporting to government agencies
Claims & reimbursements
DiseasesDiseases
Utilization statistics
Quality measuresQuality measures
etc.
Biosurveillance (case reporting vs predictive)Biosurveillance (case reporting vs. predictive)
Epidemiologic & health services research
Google Flu Trends
Source: Google.org/FluTrends
Thailand’s Biosurveillance
Source: www.biophics.org
Personal Health Records (PHRs)
“A l i li i h h hi h i di id l“An electronic application through which individuals can
access, manage and share their health information, and that
of others for whom they are authorized, in a private, secure,
and confidential environment.” (Markle Foundation, 2003)
“A PHR includes health information managed by the
individual... This can be contrasted with the clinician’s record
of patient encounter related information [a paperchart orof patient encounter–related information [a paperchart or
EHR], which is managed by the clinician and/or health care
institution.” (Tang et al., 2006)
Types of PHRs
Patient portal from a pro ider’s EHRsPatient portal from a provider’s EHRs
(“tethered” PHRs)
Online PHRs
Stand-alone
Can be integrated with EHRs from multiple providers
(unidirectional/bidirectional data sharing)
Stand-alone PHRs
PC-based applications
USB Drive
CD-ROM or other data storage devices
Paper
Ideal PHRs
Integrated
A iblAccessible
Secure
ComprehensiveComprehensive
Accurate & current
Patient able to
manage sharing &
update information
Engaging &Engaging &
educational
User-friendly,
lt ll & litculturally & literacy
appropriate
The “Hub and Spoke” ModelThe Hub and Spoke Model
(Kaelber et al., 2008)
Use Cases of PHRs
Data entry/update by patients
Data retrieval by providers
With patient’s consent
“Break-the-glass” emergency access
Data update from EHRs
Privacy settingsy g
Personalized patient education
Communications with providersCommunications with providers
Other IT for Consumer Health
Traditional WebTraditional Web
MedlinePlus
Other sitesOther sites
Social Media
The Usuals: MySpace, Facebook, TwitterThe Usuals: MySpace, Facebook, Twitter
Blogs, forums
PatientsLikeMe
Telemedicine & Telehealth
Home monitoring/recording devices
Tele-consultations, virtual visits
http://media.nstda.or.th/video/viewVideo.php?video_id=1273
The Future
Mi f H l h F Vi iMicrosoft Health: Future Vision
http://www.microsoft.com/showcase/en/us/details/b112da1c-c918-
41ee-bb45-d6a55349616841ee-bb45-d6a553496168
NECTEC’s Smart HealthNECTEC s Smart Health
http://media.nstda.or.th/video/viewVideo.php?video_id=1273
ReferencesReferences
Blumenthal D. Launching HITECH. N Engl J Med. 2010 Feb 4;362(5):382-5.
Blumenthal D, Tavenner M. The “meaningful use” regulation for electronic healthg g
records. N Engl J Med. 2010 Aug 5;363(6):501-4.
Connecting for Health. The personal health working group final report. Markle
Foundation; 2003 Jul 1.
Hsiao C, Beatty PC, Hing ES, Woodwell DA. Electronic medical record/electronic health
record use by office-based physicians: United States, 2008 and preliminary 2009
[Internet]. 2009 [cited 2010 Apr 12]; Available from:
http://www cdc gov/nchs/data/hestat/emr ehr/emr ehr pdfhttp://www.cdc.gov/nchs/data/hestat/emr_ehr/emr_ehr.pdf
Jha AK, DesRoches CM, Campbell EG, Donelan K, Rao SR, Ferris TG, Shields A,
Rosenbaum S, Blumenthal D. Use of electronic health records in U.S. hospitals. N Engl
J Med. 2009;360(16):1628-38.; ( )
Kaelber DC, Jha AK, Johnston D, Middleton B, Bates DW. A research agenda for
personal health records (PHRs). J Am Med Inform Assoc. 2008 Nov-Dec;15(6):729-36.
Schoen C, Osborn R, Huynh PT, Doty M, Puegh J, Zapert K. On the front lines of care:
primary care doctors’ office systems, experiences, and views in seven countries. Health
Aff (Millwood). 2006;25(6):w555-71.
Tang PC, Ash JS, Bates DW, Overhage JM, Sands DZ. Personal health records:
d fi iti b fit d t t i f i b i t d ti J A M ddefinitions, benefits, and strategies for overcoming barriers to adoption. J Am Med
Inform Assoc. 2006 Mar-Apr;13(2):121-6.

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Health IT Beyond Hospitals

  • 1. Nawanan Theera-Ampornpunt, MD, MSNawanan Theera Ampornpunt, MD, MS Healthcare CIO Programg Ramathibodi Hospital Administration School Dec. 3, 2010 SlideShare.net/Nawanan, Except where  citing other works
  • 2. Stakeholders in Health Care • Needs to satisfy many “bosses” • Faces up-front costs in health IT• Directly benefits from i d li f Providers p investments • Long-term benefits depend on payment schemes improved quality of care • Knowledge gap between patient & providers • High bargaining • Require data for policy-making Patient Policy- Makers Payers g g g power • Benefit with improved quality in fee for service policy making • Limited budget • Often face bureaucracies fee-for-service • Highly political Public • Concerns about resource allocation & community’s well-being, but not Diagram modified from Supachai Parchariyanon’s 4Ps Concept necessarily individual patients
  • 3. The Intersection Providers & Clinical o de s & Patients Clinical Informatics Patients & Consumers Public Health Informatics Consumer Health Informatics Policy-Makers, Payers, Public (Also providers)InformaticsInformatics (Also providers)
  • 4.
  • 5. Public Policy in Informatics: A US’s Case 1991: IOM’s CPR Report published1991: IOM s CPR Report published 1996: HIPAA enacted 2000-2001: IOM’s To Err Is Human & Crossing the Quality Chasm published 2004: George W. Bush’s Executive Order establishing ONCHIT (ONC)g ( ) 2009-2010: ARRA/HITECH Act & “Meaningful use” regulationsMeaningful use regulations
  • 6. Political Support Behind Health IT ?? “ W ill k id f l t i d d th“...We will make wider use of electronic records and other health information technology, to help control costs and reduce dangerous medical errors ”reduce dangerous medical errors. President George W. Bush Sixth State of the Union Address Source: Wikisource.org Image Source: Wikipedia.org Sixth State of the Union Address January 31, 2006
  • 7. U.S. Adoption of Health IT Ambulatory(Hsiao et al, 2009) Hospitals (Jha et al, 2009) Basic EHRs w/ notes 7.6% Comprehensive EHRs 1.5%p CPOE 17% • U.S. lags behind other Western countries (Schoen et al, 2006;Jha et al, 2008) • Money and misalignment of benefits is the biggest reasongg
  • 8. President Obama Backs Health IT “...Our recovery plan will invest in electronic health records and new technologyelectronic health records and new technology that will reduce errors, bring down costs, ensure privacy, and save lives.” President Barack Obama Address to Joint Session of Congressg February 24, 2009 Source: WhiteHouse.gov
  • 9. American Recovery & Reinvestment Act Contains HITECH Act (Health Information Technology for Economic and Clinical Health Act) ~ 20 billion dollars for Health IT investments Incentives & penalties for providers
  • 10. National Leadership Office of the National Coordinator for Health InformationOffice of the National Coordinator for Health Information Technology (ONC -- formerly ONCHIT) David Blumenthal, MD, MPP National Coordinator for Health Information TechnologyHealth Information Technology (2009 - Present) Photo courtesy of U.S. Department of Health & Human Services
  • 11. What is in HITECH Act? Blumenthal D. Launching HITECH. N Engl J Med. 2010 Feb 4;362(5):382-5.
  • 12. “Meaningful Use”ea g u Use “M i f l U ”“Meaningful Use” of a Pumpkin Pumpkin Image Source & Idea Courtesy of Pat Wise at HIMSS, Oct. 2009
  • 13. “Meaningful Use” of Health ITea g u Use o ea t Stage 1Stage 1 - Electronic capture of health information - Information sharing D t ti Stage 3 Better Health - Data reporting Stage 2 Stage 3 Use of EHRs to Use of EHRs to improve processes of EHRs to improve outcomes processes of care (Blumenthal D, 2010)
  • 14. Health Information Exchange (HIE)g ( ) Government Hospital A Hospital B Government Clinic C L b P ti t t HLab Patient at Home
  • 15. Health Information Exchange in the U.S. Regional Health Information Organizations (RHIOs) State e-Health initiatives Nationwide Health Information NetworkNationwide Health Information Network (NHIN) Still i ff t b t ith i ifi tStill ongoing efforts, but with significant progress
  • 16. Other Public Health Informatics Applications H lth & H lthe-Health & m-Health m-Health in disaster management: #ThaiFlood D t ti t t iData reporting to government agencies Claims & reimbursements DiseasesDiseases Utilization statistics Quality measuresQuality measures etc. Biosurveillance (case reporting vs predictive)Biosurveillance (case reporting vs. predictive) Epidemiologic & health services research
  • 17. Google Flu Trends Source: Google.org/FluTrends
  • 19.
  • 20. Personal Health Records (PHRs) “A l i li i h h hi h i di id l“An electronic application through which individuals can access, manage and share their health information, and that of others for whom they are authorized, in a private, secure, and confidential environment.” (Markle Foundation, 2003) “A PHR includes health information managed by the individual... This can be contrasted with the clinician’s record of patient encounter related information [a paperchart orof patient encounter–related information [a paperchart or EHR], which is managed by the clinician and/or health care institution.” (Tang et al., 2006)
  • 21. Types of PHRs Patient portal from a pro ider’s EHRsPatient portal from a provider’s EHRs (“tethered” PHRs) Online PHRs Stand-alone Can be integrated with EHRs from multiple providers (unidirectional/bidirectional data sharing) Stand-alone PHRs PC-based applications USB Drive CD-ROM or other data storage devices Paper
  • 22. Ideal PHRs Integrated A iblAccessible Secure ComprehensiveComprehensive Accurate & current Patient able to manage sharing & update information Engaging &Engaging & educational User-friendly, lt ll & litculturally & literacy appropriate The “Hub and Spoke” ModelThe Hub and Spoke Model (Kaelber et al., 2008)
  • 23. Use Cases of PHRs Data entry/update by patients Data retrieval by providers With patient’s consent “Break-the-glass” emergency access Data update from EHRs Privacy settingsy g Personalized patient education Communications with providersCommunications with providers
  • 24. Other IT for Consumer Health Traditional WebTraditional Web MedlinePlus Other sitesOther sites Social Media The Usuals: MySpace, Facebook, TwitterThe Usuals: MySpace, Facebook, Twitter Blogs, forums PatientsLikeMe Telemedicine & Telehealth Home monitoring/recording devices Tele-consultations, virtual visits http://media.nstda.or.th/video/viewVideo.php?video_id=1273
  • 25. The Future Mi f H l h F Vi iMicrosoft Health: Future Vision http://www.microsoft.com/showcase/en/us/details/b112da1c-c918- 41ee-bb45-d6a55349616841ee-bb45-d6a553496168 NECTEC’s Smart HealthNECTEC s Smart Health http://media.nstda.or.th/video/viewVideo.php?video_id=1273
  • 26.
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