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Lean Agile for
Leaders
Scott Downs
Vice President
Enterprise Agility Advisory
Temenos+Agility
One person’s journey toward Lean-Agile
Where have I come from?
❖ New York
❖ Chicago
❖ Tokyo
❖ London
❖ JPMorgan
❖ Citibank
❖ PA Consulting
❖ Capco
❖ Axialent
❖ nowhere
What kind of work have I done?
❖ Banker
❖ Chief operating officer
❖ Consultant
❖ Entrepreneur
❖ Helping leaders plan and execute a
strategy
What challenges did we face?
❖ How to become an investment bank
❖ How to weave technology and people
❖ How to streamline complex processes
❖ How to manage the balance of local and global
❖ How to to disrupt competitors
❖ How to focus on both customer and product
❖ How to move faster
What leadership principles did I work with?
❖ The leader’s job was to have a strategy
and a plan
❖ The leader’s job was to see accurately
far ahead
❖ We could help make the plan, but the
leader was ultimately responsible
❖ The leader knows best
❖ The leader’s job is to control and direct
What leadership principles did I work with? continued…
❖ Success depended on setting medium-term goals and achieving them
❖ Success depends on locking people into their medium-term goals – that’s accountability!
❖ People’s most important relationship is with their boss
❖ Key values: foresight and control
How did we do?
It seemed very hard to make progress
We felt overwhelmed by complexity
Sometimes we succeeded long-term
… sometimes not so much
Almost all the organisations are radically
changed
We pretended we knew the answers, but we
almost never did
What have I learned?
The most successful organisations are the
ones who learn and change the fastest
❖ Being close to the customer
❖ Tapping the skills and insights of people
❖ … who do the work…
❖ … who know the customers …
❖ … and the products first hand
❖ Being intentional learners
Enter Lean and Agile
❖ Cadence for working in short cycles
❖ Having a big vision … and …
❖ Delivering fast in small increments
❖ Constantly delivering value
❖ Learning fast, adapting fast - with the customer
❖ Releasing the creative power of great teams …
❖ Always getting better
Cadence and process are important…
and …
bringing them to life requires a new way of being with people
Enter Temenos
❖ Creating and holding safe containers
❖ Trusting each other
❖ Sharing deep truths
❖ Being humble and vulnerable
❖ Learning and co-creating together
❖ Including everyone
A new way of leading
❖ No heroic leader can predict the future
❖ We need collective wisdom and learning
❖ We need patterns that help us deliver fast, learn fast
❖ These patterns only work when we value people
❖ This way is great humanity … and great business!

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Lean agile for leaders (1)

  • 2. Scott Downs Vice President Enterprise Agility Advisory Temenos+Agility One person’s journey toward Lean-Agile
  • 3. Where have I come from? ❖ New York ❖ Chicago ❖ Tokyo ❖ London ❖ JPMorgan ❖ Citibank ❖ PA Consulting ❖ Capco ❖ Axialent ❖ nowhere
  • 4. What kind of work have I done? ❖ Banker ❖ Chief operating officer ❖ Consultant ❖ Entrepreneur ❖ Helping leaders plan and execute a strategy
  • 5. What challenges did we face? ❖ How to become an investment bank ❖ How to weave technology and people ❖ How to streamline complex processes ❖ How to manage the balance of local and global ❖ How to to disrupt competitors ❖ How to focus on both customer and product ❖ How to move faster
  • 6. What leadership principles did I work with? ❖ The leader’s job was to have a strategy and a plan ❖ The leader’s job was to see accurately far ahead ❖ We could help make the plan, but the leader was ultimately responsible ❖ The leader knows best ❖ The leader’s job is to control and direct
  • 7. What leadership principles did I work with? continued… ❖ Success depended on setting medium-term goals and achieving them ❖ Success depends on locking people into their medium-term goals – that’s accountability! ❖ People’s most important relationship is with their boss ❖ Key values: foresight and control
  • 8. How did we do? It seemed very hard to make progress We felt overwhelmed by complexity Sometimes we succeeded long-term … sometimes not so much Almost all the organisations are radically changed We pretended we knew the answers, but we almost never did
  • 9. What have I learned? The most successful organisations are the ones who learn and change the fastest ❖ Being close to the customer ❖ Tapping the skills and insights of people ❖ … who do the work… ❖ … who know the customers … ❖ … and the products first hand ❖ Being intentional learners
  • 10. Enter Lean and Agile ❖ Cadence for working in short cycles ❖ Having a big vision … and … ❖ Delivering fast in small increments ❖ Constantly delivering value ❖ Learning fast, adapting fast - with the customer ❖ Releasing the creative power of great teams … ❖ Always getting better
  • 11. Cadence and process are important… and … bringing them to life requires a new way of being with people
  • 12. Enter Temenos ❖ Creating and holding safe containers ❖ Trusting each other ❖ Sharing deep truths ❖ Being humble and vulnerable ❖ Learning and co-creating together ❖ Including everyone
  • 13. A new way of leading ❖ No heroic leader can predict the future ❖ We need collective wisdom and learning ❖ We need patterns that help us deliver fast, learn fast ❖ These patterns only work when we value people ❖ This way is great humanity … and great business!