3. Where have I come from?
❖ New York
❖ Chicago
❖ Tokyo
❖ London
❖ JPMorgan
❖ Citibank
❖ PA Consulting
❖ Capco
❖ Axialent
❖ nowhere
4. What kind of work have I done?
❖ Banker
❖ Chief operating officer
❖ Consultant
❖ Entrepreneur
❖ Helping leaders plan and execute a
strategy
5. What challenges did we face?
❖ How to become an investment bank
❖ How to weave technology and people
❖ How to streamline complex processes
❖ How to manage the balance of local and global
❖ How to to disrupt competitors
❖ How to focus on both customer and product
❖ How to move faster
6. What leadership principles did I work with?
❖ The leader’s job was to have a strategy
and a plan
❖ The leader’s job was to see accurately
far ahead
❖ We could help make the plan, but the
leader was ultimately responsible
❖ The leader knows best
❖ The leader’s job is to control and direct
7. What leadership principles did I work with? continued…
❖ Success depended on setting medium-term goals and achieving them
❖ Success depends on locking people into their medium-term goals – that’s accountability!
❖ People’s most important relationship is with their boss
❖ Key values: foresight and control
8. How did we do?
It seemed very hard to make progress
We felt overwhelmed by complexity
Sometimes we succeeded long-term
… sometimes not so much
Almost all the organisations are radically
changed
We pretended we knew the answers, but we
almost never did
9. What have I learned?
The most successful organisations are the
ones who learn and change the fastest
❖ Being close to the customer
❖ Tapping the skills and insights of people
❖ … who do the work…
❖ … who know the customers …
❖ … and the products first hand
❖ Being intentional learners
10. Enter Lean and Agile
❖ Cadence for working in short cycles
❖ Having a big vision … and …
❖ Delivering fast in small increments
❖ Constantly delivering value
❖ Learning fast, adapting fast - with the customer
❖ Releasing the creative power of great teams …
❖ Always getting better
11. Cadence and process are important…
and …
bringing them to life requires a new way of being with people
12. Enter Temenos
❖ Creating and holding safe containers
❖ Trusting each other
❖ Sharing deep truths
❖ Being humble and vulnerable
❖ Learning and co-creating together
❖ Including everyone
13. A new way of leading
❖ No heroic leader can predict the future
❖ We need collective wisdom and learning
❖ We need patterns that help us deliver fast, learn fast
❖ These patterns only work when we value people
❖ This way is great humanity … and great business!