3. SCHEME OF A COURSE CYCLE
3
ORGANIZATIONAL UNITS
Trainee
TRAINING ORGANIZATION
EVALUATION
PROGRAM
of COURSES
COURSE
CURRICULUM
DELIVERY
EVALUATION
ANALYSIS
Training Needs
EVALUATION
EVALUATION
Trained Employee
5. SELF-CHECK
5
• Identify a skill which you think you are really good at. (Skill A)
• Identify a skill which you think you are not very good at. (Skill B)
• How do you know that you are good at performing skill A?
• How do you know that you are not good at performing skill B?
7. AIMING FOR CONSCIOUS
COMPETENCE
7
• Know entry level of trainees
• Assess trainees’ awareness of that level
• Needs analysis
• Performance appraisal
• Increase awareness of level of competence
• Move from 1 to 2
• Increase skills
• Move from 2 to 3
• Assess costs and benefits of moving from 3 to 4
8. SYLLABUS AND SESSIONS PLAN
8
• Overall learning objective
• Topics
• Prerequisites
• Sessions and session objectives
• Training Materials & References
• Training techniques
• Training aids
10. 10
We Learn
1% through taste
1.5% through touch
3.5% through smell
11% through hearing
83% through sight We Remember
10% of what we read
20% of what we hear
30% of what we see
50% of what we see and hear
80% of what we say
90% of what we say as we act
12. TYPES OF TRAINING
TECHNIQUES
12
‘Traditional’ lecture
Class discussion
Group discussion
Practical exercise
Project work
Self learning
Adult education
Vocational training
Case-based learning
E-learning
13. USING TRAINING TECHNIQUES
13
Apply always a combination of techniques
Active participation of students should be encouraged
as much as possible: participative training
Understanding basics and relations of the course
subjects are more important than learning facts
Select a combination of techniques which is 'suitable'
for both trainers as well as participants
14. LECTURE TRAINING
ADVANTAGES :
A QUICK AND SIMPLE WAY TO PROVIDE INFORMATION
TO LARGE GROUPS.
RATHER WHEN COMPARED TO THE
OTHER FORMS OF TRAINING
ALLOWS FOR THE GIVING AND TAKING OF QUESTIONS
14
15. LECTURE
15
• Convey information, theories or principles
• Depends on trainer for content
Uses
Introduce a subject
Bring Facts/statistics
Overview
Large groups
17. DEMONSTRATION
17
• Show and explain an
activity
• Provides a model
• Learn by doing
Uses
Model a behaviour
Illustrate points
Create a visual impact
18. SMALL GROUP ACTIVITY /
DISCUSSION
18
• Learners share their own experience
• 4- 8 participants in a group
• Involve all participants
Uses
Planning / problem solving
In-depth exploration
Learn from each other
Practice new skills
20. CASE STUDY
20
• Analysis of a hypothetical but realistic
situation
• No “right answers”
• Participant devises his/her own solution
Uses
Discuss typical situations
Recognize multiple approaches
Safe environment
21. ROLE-PLAY
21
• Participants act out a hypothetical situation
• Everyone becomes part of the scenario
• Participants bring their own experience to role
Uses
Skill building
Affects feelings and attitudes
Rehearsal preview
Pushes for new solutions
25. 25
Recall: Principles of Adult Learning
Learning Styles, Communication Styles
APPLYING PRINCIPLES OF
ADULT LEARNING AND
RETENTION
26. RAMP 2 FAME
R Recency
A Appropriateness
M Motivation
P Primacy
2 2-way communication
F Feedback
A Active Learning
M Multi-sense learning
E Exercise
26
27. RECENCY
27
Things that are learned last are best remembered
Summarize frequently
Plan review sections
Divide subject into mini-topics of about 20 minutes in
length
28. APPROPRIATENESS
28
All information, training aids, case studies, etc must be
appropriate to participant’s needs
Clearly identify a need
Use descriptions, examples or illustrations that the
participants are familiar with
29. MOTIVATION
29
Participants must want to learn, must be ready to learn, must
have some reason to learn
Presenter must also be motivated
Identify a need for the participants
Move from the known to the unknown
30. PRIMACY
30
Things learned first are learnt best
Short presentations
Interesting beginning
Updates on direction and progress of learning
Get things right the first time
32. FEEDBACK
32
Trainer and trainee need information from each other
Include feedback activities (e.g., questions; tests) in
sessions plan
Give feedback on performance immediately
Positive and negative feedback
Acknowledge good work (positive reinforcement)
33. ACTIVE LEARNING
33
Participants learn more when they are actively involved in the
learning process
Use practical exercises
Use questions
Get the participants to DO it
34. MULTIPLE-SENSE LEARNING
34
Learning is more effective if participants use more than one of
five senses
Tell AND show
I see and I forget
I hear and I remember
I do and I understand.
Confucius a. 450 BC
35. EXERCISE
35
Things that are repeated are best remembered
Hear, see, practice, practice
Frequent questions
Frequent recall
Give exercises
Training Techniques: Training Methods UN SIAP AIDOS 2006
Training Techniques: Training Methods UN SIAP AIDOS 2006
Training Techniques: Training Methods UN SIAP AIDOS 2006
Training Techniques: Training Methods UN SIAP AIDOS 2006
Training Techniques: Training Methods UN SIAP AIDOS 2006
Training Techniques: Training Methods UN SIAP AIDOS 2006
Training Techniques: Training Methods UN SIAP AIDOS 2006
Training Techniques: Training Methods UN SIAP AIDOS 2006 Good because: A lot of material in a short time Good introduction Lecturer has control But... Communication is one-way Learner is passive Need good presentation skills Inappropriate for changing behaviour Retention is low unless complemented with a more practical technique
Training Techniques: Training Methods UN SIAP AIDOS 2006 Good because: Learners can see what is being explained Gives learners confidence in subject matter Holds group’s attention But: Time consuming Must be very accurate in order to serve as a good model
Training Techniques: Training Methods UN SIAP AIDOS 2006 Good because: Learners have control Individual experience comes out Reinforces issues raised in presentation But: Task and timeframe must be very clear Participants may need guidance on how to interact (ground rules)
Training Techniques: Training Methods UN SIAP AIDOS 2006 Good because: Learners can relate to real life examples Stimulating Hypothetical, therefore no risk in providing diverging solutions/opinions But... Case must be well-written and participants must be able to identify Requires a lot of time and planning Debriefing must be well crafted and executed
Training Techniques: Training Methods UN SIAP AIDOS 2006 Good because: Stimulating & fun Relevant – exact situations learners are dealing with Allows participants to see things from another (person’s) perspective But... Guidance for roles must be well thought-out and explained Facilitator must monitor closely and know when to intervene
Training Techniques: Training Methods UN SIAP AIDOS 2006