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ZO status on Microsoft partnership Redmond , 29 March 2011
Agenda Upfront comments Processes in place in markets per region/ market “Game changing” briefs in the works Other opportunities
Agenda Upfront comments Processes in place in markets “Game changing” briefs in the works Other opportunities
Upfront comments  1.	Good relationship across markets  Microsoft remains overall ZO number 1 media partner across all key markets (excluding search) 2.	Across ZO markets we identify a clear trend of spend  towards 3 key areas Performance/DR campaigns Online video Social media
Upfront comments - continued  Microsoft weaknesses to be addressed for ZO to increase spend* across all major markets: Pricing is a major concern Information gathered is that MSN is 10%+ more expensive than its competitors Need a more efficient MSN network  with Better targeting / retargeting solutions  Lower CPAs: Average CPAs are higher than competition in all markets  Average CPAs are 10%+ higher Vs year ago Need more online video inventory  At more competitive CPM Need stronger deeper content offering against 15+ target groups Currently spend are shifting to Facebook and local social media properties (Deezer in France, Twenti in Spain...) *Weaknesses discussed at EMEA Microsoft / ZO quarterly steering committee meeting, 2 March 2011
Summary July 10 – Feb 11 (exc US & Canada) Jul 10 – Feb 11 Total: $19,764 ($5,774 Dec-Jan) Pricing: $16,529 ($3,093) Product Offerings: $964 ($783) Poor Performance: $2,084 ($1,898) MSFT Opt Out: $187 ($0) Major Clients: 	 RB $16,366 ($3,033) L’Oreal $791 ($731) Congstar $434 ($434) Telefonica $212 ($52) Cosmodirekt $163 ($61) Markets: Germany $884 ($678) Singapore $584 ($584) UK $2,212 ($1,882) Spain $84 ($0) Multi-market $16,000 ($2,666) Key reasons for non-approval: ,[object Object]
Failure to meet required price-points – RB
Uncompetitive VoD pricing – RB
Lack of innovation in brief – L’Oreal
Refusal to use local market tracking tools – L’Oreal
Unsuitable creative – Telefonica
Lack of VoD inventory at required price – Telefonica
Failure to respond to brief – BMW, Telefonica, Qantas
Client/product clash – Telefonica
Campaign sold to alternative advertiser/agency - Toyota
 North America Dec-Jan estimate:  $21,713
 Grand Total >$45,000 Jul-FebFigs are $000s
Summary -  North America Dec10- Jan11 Dec10- Jan11 Total: $21,713 Pricing: $313 Product Offerings: $2,479 Poor Performance: $0 MSFT Opt Out: $556 Outside of MSFT $18,365 Major Clients: 	 Verizon $1,380 HomeAway & Dennys $300 Scion $100 Chase $500 Nestle $800 RB $6,330 Key reasons for non-approval: ,[object Object]
Lack of CPA opportunities – RB
Lack of innovation in brief – RB
Unsuitable creative – Telefonica
Lack of VoD inventory for required target – Aviva, Emirates, Chase
Unavailable content for endemic alignment – Nestle, Chase, Puma
Failure to deliver desired volumes - RBFigs are $000s
Agenda Upfront comments Processes in place in markets “Game changing” briefs in the works per region / market Other opportunities
Processes /relationships in place in all major markets ,[object Object],  ,[object Object]
Bi-weekly local market meetings between trading teams with attendance from both senior ZOG and Microsoft personnelForecasts, performance and opportunities/potential growth areas are main agenda points ,[object Object]
Microsoft given opportunity to re-pitch proposals in the event of their original proposal not meeting client requirements
Specific feedback to Microsoft at a campaign level
A number of client specific days have been set up with Microsoft to discuss client specific challenges
Microsoft invited as key partner on first day of ZO WW Digital and Technology on 13 April 2011,[object Object]
Main purpose 1H 2010 was to increase the spend figures, 2nd half to drive training, education and local MSN adoption.
Targeting key clients were discussed but never materialised – Nestle in India, L’Oreal in China, Toyota in Singapore.
MSFT is not a major publisher in APAC, but we worked on a plan to increase growth in ZO’s major markets and spend increased in CY2010:ZO’s spend on MSFT - USD 2.7m (’09) to USD 4.5m (‘10) – 69% YOY growth India – 149% YOY growth China – 81% YOY growth Singapore – 55% YOY growth		 ,[object Object]
Gareth has now (w/c 7th March) met Jason and there will be a Regional finance call on 21st March 2010.
Followed by a F2F VivaKi meeting on 8th April, with country heads attending. Attention will be made on how to grow ZO’s bigger clients on the MSFT platforms.  But also discuss, where MSFT are small and expensive compared to the local or global competitors.,[object Object]
Summary of all ZO major briefs in the works with Microsoft ,[object Object]
USA				$4.5m
EMEA - big 5 markets		$14.55m
APAC – Sing, China, Australia	$0.6m
Total opportunities in the works:	$25.85m,[object Object]
Wordlplan clients summary of briefs in the works ,[object Object]
Toyota Its a long way from Kansas:	X markets, €1.2m - $1.7m
L’oreal Cannes Festival: 		X markets, €1m - $1.4m
Electrolux: Le menu de Cannes	X markets, €0.5m - $0.7m
Biotherm: Lifestyle		X markets, €0.2m - $0.3m
Nestle: HW with Kids proactive:	# markets, budget tbcMicrosoft briefed on a total of €4.4m* / $6.2m + of new opportunities *No overlap with local markets briefs
L’Oreal LPD Christmas Corridor – €1.5m
L’oreal Paris – Cannes Festival - €1m
Concept: Microsoft creates the world’s biggest interactive fashion shoot using the Croisette as  a stunning backdrop
Toyota – A Long Way from Kansas - €500k to €1.2m  Film Aid International uses the power of film and video to reach the world’s most vulnerable communities with messages that inspire them, address their critical shared needs, and effect social change
Multi market activation across all Microsoft platforms
Electrolux “Le Menu de Cannes” – €0.5m  ,[object Object],Editorial content around Food/Style/Design, (all markets), recipes  (FR and RU only) ‘Live from Cannes’ – video content and photo galleries (all markets) Interactive quizzes (all markets) Competition for to win a VIP trip to Cannes (all markets) ,[object Object],[object Object]
Biotherm – €200k
Nestle: Pro active brief on how to reach HW with kids across Microsoft franchise – budget tbc RESEARCH RETAIL PRE-PURCHASE
Digital days partnership – 13 April / Draft Agenda
USA- update
Summary – USA opportunities Zenith: ,[object Object]
Nestle 			$0.3m
Chase				$0.5mOptimedia: ,[object Object],Moxie:				$1.4m Microsoft briefed on a total of $4.5m + opportunities

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Msft zo update_21march11

  • 1. ZO status on Microsoft partnership Redmond , 29 March 2011
  • 2. Agenda Upfront comments Processes in place in markets per region/ market “Game changing” briefs in the works Other opportunities
  • 3. Agenda Upfront comments Processes in place in markets “Game changing” briefs in the works Other opportunities
  • 4. Upfront comments 1. Good relationship across markets Microsoft remains overall ZO number 1 media partner across all key markets (excluding search) 2. Across ZO markets we identify a clear trend of spend towards 3 key areas Performance/DR campaigns Online video Social media
  • 5. Upfront comments - continued Microsoft weaknesses to be addressed for ZO to increase spend* across all major markets: Pricing is a major concern Information gathered is that MSN is 10%+ more expensive than its competitors Need a more efficient MSN network with Better targeting / retargeting solutions Lower CPAs: Average CPAs are higher than competition in all markets Average CPAs are 10%+ higher Vs year ago Need more online video inventory At more competitive CPM Need stronger deeper content offering against 15+ target groups Currently spend are shifting to Facebook and local social media properties (Deezer in France, Twenti in Spain...) *Weaknesses discussed at EMEA Microsoft / ZO quarterly steering committee meeting, 2 March 2011
  • 6.
  • 7. Failure to meet required price-points – RB
  • 9. Lack of innovation in brief – L’Oreal
  • 10. Refusal to use local market tracking tools – L’Oreal
  • 12. Lack of VoD inventory at required price – Telefonica
  • 13. Failure to respond to brief – BMW, Telefonica, Qantas
  • 15. Campaign sold to alternative advertiser/agency - Toyota
  • 16. North America Dec-Jan estimate: $21,713
  • 17. Grand Total >$45,000 Jul-FebFigs are $000s
  • 18.
  • 19. Lack of CPA opportunities – RB
  • 20. Lack of innovation in brief – RB
  • 22. Lack of VoD inventory for required target – Aviva, Emirates, Chase
  • 23. Unavailable content for endemic alignment – Nestle, Chase, Puma
  • 24. Failure to deliver desired volumes - RBFigs are $000s
  • 25. Agenda Upfront comments Processes in place in markets “Game changing” briefs in the works per region / market Other opportunities
  • 26.
  • 27.
  • 28. Microsoft given opportunity to re-pitch proposals in the event of their original proposal not meeting client requirements
  • 29. Specific feedback to Microsoft at a campaign level
  • 30. A number of client specific days have been set up with Microsoft to discuss client specific challenges
  • 31.
  • 32. Main purpose 1H 2010 was to increase the spend figures, 2nd half to drive training, education and local MSN adoption.
  • 33. Targeting key clients were discussed but never materialised – Nestle in India, L’Oreal in China, Toyota in Singapore.
  • 34.
  • 35. Gareth has now (w/c 7th March) met Jason and there will be a Regional finance call on 21st March 2010.
  • 36.
  • 37.
  • 39. EMEA - big 5 markets $14.55m
  • 40. APAC – Sing, China, Australia $0.6m
  • 41.
  • 42.
  • 43. Toyota Its a long way from Kansas: X markets, €1.2m - $1.7m
  • 44. L’oreal Cannes Festival: X markets, €1m - $1.4m
  • 45. Electrolux: Le menu de Cannes X markets, €0.5m - $0.7m
  • 47. Nestle: HW with Kids proactive: # markets, budget tbcMicrosoft briefed on a total of €4.4m* / $6.2m + of new opportunities *No overlap with local markets briefs
  • 48. L’Oreal LPD Christmas Corridor – €1.5m
  • 49. L’oreal Paris – Cannes Festival - €1m
  • 50. Concept: Microsoft creates the world’s biggest interactive fashion shoot using the Croisette as a stunning backdrop
  • 51. Toyota – A Long Way from Kansas - €500k to €1.2m Film Aid International uses the power of film and video to reach the world’s most vulnerable communities with messages that inspire them, address their critical shared needs, and effect social change
  • 52. Multi market activation across all Microsoft platforms
  • 53.
  • 55. Nestle: Pro active brief on how to reach HW with kids across Microsoft franchise – budget tbc RESEARCH RETAIL PRE-PURCHASE
  • 56. Digital days partnership – 13 April / Draft Agenda
  • 58.
  • 60.
  • 61.
  • 62. Girl Crush: Mom and Daughter Duos
  • 65. 100% SOV Custom 300x250 Editorial Galleries
  • 70. Keep Your Closet Organized  
  • 71. 100% SOV “Gotta Have It!” Sponsorship
  • 72. 100% SOV Custom Style Index Page Sponsorship (1 Month Sponsorship, timing TBD)
  • 73. Glo Full-Screen Style & Beauty 935x600 Rotation
  • 74. Glo Targeted Style Rotation
  • 75. Glo Sitewide RotationNote: Only one ad per page vs. competition’s 2-4 per page*
  • 76.
  • 77.
  • 78. Demo-Targeted Pre-roll Video across MSN Video Ad Network to maximize reach
  • 79. Companion banners negotiated as added value Timeline Awaiting client approval for 4/4 launch Flight scheduled for April – June 2011
  • 80.
  • 81. Skins
  • 83. Custom slideshow integration 6x’s throughout flight Product Launches Skinny Cow Ice Cream Clamshell packaging Skinny Cow Confections Timeline Approved and preparing to launch April – August 2011 $200,000 Net
  • 84. Zenithmedia US – Chase– $500k Xbox Live Advertising: Thought-Starters for Chase Within Xbox LIVE, users will be compelled to interact with custom content by… For a spend of $500k+, we can also include a research study to support the campaign. Research study will require a signed release form and a 5-week lead time prior to campaign launch. For the entire month of April – when finances are top of mind – Xbox LIVE users will have 3 reasons to thank Chase! Pending Xbox Marketing approval 1. Xbox LIVE users who opt-in and purchase 2000 or more Microsoft points ($25 value) with their Chase credit card will receive a free 3-month Gold subscription to Xbox LIVE!* This Flash BDE can also contain any relevant video content (including commercials) for that time frame, as well as animation, sound and custom downloadable content in the form of theme packs and gamer pics that are both free to Chase and the user! 2. Messaging on Xbox will also encourage users to sign up for a Chase card to earn a full year Gold subscription.** With a Chase Flash-Enabled Branded Destination Experience (BDE) – the Xbox LIVE equivalent of a microsite – users will learn valuable information about the usage and acquisition promotions on separately branded tabs within the Experience. 3. Chase card holders that make any purchases on Xbox LIVE using their Chase credit card will receive 3% cash back.*** Awaiting approvals/confirmation on: *Ability to identify Chase CC users on Xbox LIVE – MS purchases cards/manages/fulfills **Requires MS to supply Chase with 12-month Gold subscriptions – Chase to set up unique URL (i.e. chase.com/Xbox), Chase manages/fulfills ***Chase manages/fulfills using Chase numbers/reporting
  • 85.
  • 86.
  • 87.
  • 89. UK $1.4m* (O2, HTC, L’Oreal, Toyota...)
  • 90. Spain $5.3m+ (P&G, Mercedes, Caja...)
  • 91. Italy $0.35m (Swarowski, Puma, GNV)Microsoft briefed on a total of $14.55m+ opportunities *UK opportunities for Q4 2011 only
  • 93. France key opportunities PMU Good partnership, to be renewed (circa m1€+) CPA disappointing on MSN network and a lot of missed opportunities: CTR and CVR divided by 2 in Jan 11 Vs Jan 10! Volumes of impressions not delivered to objective: In 2010 average monthly spend: €85K In 2011 average monthly spend: €36K Bouygues Telecom MSN is first partner for branding opportunities. Short term opportunities will continue to come up on a very competitive market... However loss opportunities on performance campaigns evaluated at circa €30K of loss per month due to declining CPA Vs yag Innovation opportunities: Xbox, Kinect (under discussion ...) Missed opportunity: €50K / Month
  • 94. France - Other opportunities Budgets not yet defined, but Microsoft will be briefed
  • 95. France L’Oreal Big issue around launch of “Glo” (woman/luxury channel of MSN) ZO proposed to Lancôme clients the exclusive sponsorship around the launch - no possible negotiation MSN goes to Lancôme direct with a negotiated offer for same package! (lower CPM) Client agrees on price and ask ZO to book MSN discovers that Dior had put an “option 1” and confirmed booking Big clash scaled up to MD of Lancôme. ZO now negotiating with MSN for compensation Annual brief for global partnership to come in March : might be endangered by the Lancôme issue
  • 97.
  • 98. Finalising agency trading agreement within the next two weeks.
  • 99.
  • 100.
  • 101. Launch: Only Yaris NG in september – still no brief available, probably focus on women target group
  • 102.
  • 103. „DHL Empfänger Campaign“: Branding Potential (100 k€)
  • 104.
  • 105. 2010 Order-Forecast per month not achieved = overall commitment of 500.000€ could not be spent generating a 325 k€ lost revenue!
  • 106.
  • 107.
  • 108.
  • 110. Spain -€3.75m / $5.3m ZENITHMEDIA 1. P&G 900.000 € 2. MERCEDES 375.000 € 3. CAJA MADRID New client with a minimum 100.000€ to spend on MSN 4. SYMIO 10.000 €/ month but we only achieved 5.000 € / month with the same CPL than last year, Vs 20.000€/month at the beginning of 2010 5. GENETSIS 200.000 € DR action 6. IBERDROLA 50.000 € DR action 7. OPENBANK 150.000 € 8. LDA (DirectLine) Not in the media plan due to too high CPL , there would be opportunities if the price matched with 100€ brief OPTIMEDIA 1. TOYOTA / LEXUS 450.000€ 2. MUTUA 60.000 € - potential to increase if CPL improves 3. HEINEKEN 325.000 € 4. PERNOD RICARD 300.000€ 5. YOIGO 175.000 € ZO BARNA 1. WEIGTHWATCHERS 25.000€ 2. NESTLE 220.000€ 3. MEDIAMARKT 300.000€ 4. NESPERESSO 60.000€
  • 112.
  • 113. Take That Campaign late Mar-May close to sign off, potential of £100k+ investment to MSN.
  • 114.
  • 115.
  • 116.
  • 117. Men Expert launch in Q2, MSN likely to take £30-£40k. Limited spend on Maybelline and Paris, but potential of £20k on Vichy and Gel Liner in April
  • 118. Warner
  • 119. MSN already taking a significant share of Warner monies. Warner are looking for a new angle from MSN. Previously all spend through Messenger.
  • 120. BBC
  • 121. No actual spend from the BBC, however 2e (division of BBC WW) will be spending consistently from Q2.
  • 122. E1
  • 123. One HPTO planned on key launch, additional messenger activity taking potential up to c£80k
  • 125.
  • 126. Finally starting to spend outside of online video. Two campaigns planned in for Q2, E45 and Actimist –potential investment £30k
  • 127. Qantas
  • 128. Performance continues to be weak, based on current performance investment is likely to be c£15 in Q2.
  • 130.
  • 131.
  • 132. Qantas Rugby World Cup Sponsorship: Australia, $100k
  • 133. NAB Brand campaign phase 3: Australia, $100k
  • 134. Mengniu (Milk Powder brand): China, $60k
  • 137. Armani – Jeans and underwear: China, $75K Please note that MSN is a JV in China, so it is advertising only as they don’t provide bespoke content. The above spends are small compared to other regions, but large for their respected markets. ASEAN (Singapore) and India have no current big projects in the pipeline.
  • 138. Honda Jazz launch in Australia – $100k Timing: 8 May – 15 June
  • 139. Qantas – Rugby World Cup Sponsorship – $100k Timing: TBC Qantas is a proud supporter of Australian Rugby Union and is the official airline of the Qantas Wallabies. 2010 saw improved results in the Tri-Nations series, with two wins against South Africa awarding the Qantas Wallabies the Mandela Challenge Plate and ensuring they retained second place both in the 2010 Tri-Nations competition and IRB World Rankings. The Qantas Wallabies will play four matches in 2011 in the Southern Hemisphere's toughest competition, the Tri-Nations. They will kick off their international campaign against South Africa on 23 July in Sydney before taking on the traditional rival New Zealand in Auckland on 6 August. Next the Qantas Wallabies will play against the Springboks in South Africa on 13 August before the team return to Australia to play on home soil against the All Blacks in Brisbane on 27 August. The Qantas Wallabies will then launch into their campaign on rugby's grandest stage at the World Cup in New Zealand on 11 September, competing throughout the month against Ireland, Italy, Russia and the USA in the group stages of the tournament. We wish the Qantas Wallabies the best of luck in their quest for glory in New Zealand.
  • 140. Nab – Brand campaign phase 3 – $100k Timing: TBC Objective: Extension of February/March activity