1. 1
C.V
Personal Data:-
Name: Mohamed Nasr Salh El Henaway.
Data of Birth: 20 / 10 / 1981.
Place of Birth: Alexandria, Egypt.
Nationality: Egyptian.
Marital status: Married.
Address: Riyadh, Saudi Arabia.
E-mail: nasr610@gmail.com
Cell phone:+966564768680
1. Master of Science in Agriculture engineering 2011 –
Mansoura University
(Studies in development threshing unit of sunflower)
2. Bachelor of Agriculture engineering 2002 – Alexandria
University
Graduation degree : Very good.
Graduation date : June-2002
Graduation project: Utilization of Biodiesel of Energy in power
supplying tractor
Project degree : Excellent.
Skills:-
Computer skills:-
1 Good command of Windows 7.
2 Good command of Microsoft Office 2007.
3 Good command of AutoCAD 2007. (2D).
4 Good command of Solid Works 2010.
5 Good command of Oracle service, inventory and order
management Apps
6 Good command of Adobe PRO.
Language:-
Arabic: mother tongue.
English: very Good.
2. 2
University Training experience:-
1 Behera Company Alexandria, Egypt.
2 Elmamora training center for agriculture engineering
Alexandria, Egypt.
3 Bulldozer experiment center Alexandria, Egypt.
4 Central work shop for maintenance of heavy machines
Alexandria, Egypt.
Training degree: - Excellent.
Relevant experience
1- Employer: The Agricultural Engineering Research Institute (AEnRI)
- Tractor and Machinery Testing Center (TMTC), Sabahia,
Alexandria.
Period: 5 Year
Job title: Service Engineer
Main duties:-
Responsible for:
Tractor and Machinery Testing.
Conducts research on field problems which hinder mechanization and
develops new machines and techniques
Providing technical advice and consultancies to farmers and machinery
manufacturers.
Provide relevant technical support to postgraduate projects, academic staff
and researchers
Performing Machine shop activities include cutting, shaping and forming
using machines such as lathes, drills, milling machines and hand tools
Website Link: http://www.aenri.org/english_about_institute.htm
2- Employer: king Saud University – College of Food & Agriculture
Sciences
Period: 4 year
Job title: Researcher.
Main duties:-
Responsible for :
Conduct research and experiments of Farm power machinery.
Perform laboratory or field testing
Development researches to improve grading and sorting systems of fruits
Website Link: http://cfas.ksu.edu.sa/en
3. 3
3- Employer: Saudi Agricultural company
Period: 2 year
Job title: Operation and maintenance manager.
Main duties:-
Responsible for:
Ensure routine maintenance and service of agriculture machinery equipment
such (land preparation {Ripper – Subsoiler – Moldboard – chisel – Disc
harrow , planter{Corn planter{ Monosem} – Seed drill {Rapid RDA800S} –
Potato planter like Grimme GL34T}, spreader{ Bredal K85 – Amazon
1001}, sprayer{ Kuhn Blanchard 4000}, Harvesting { Potato like Grimme
RL1700 – Reekie 1500 B – Lockwood 472A} and Baling {Claas 2200 –
Haymaker Kuhn GA 8521).
Ensure routine maintenance and service of tractors { John Deere 9410 R –
7920 – 6820 – 6330 – 6200 – 3650 – 2650 – 2850 } Ford {946} Versatile
{555 – 256 – 895 } – Fait { 90-100} – Case tractor 165})
Ensure routine maintenance and service of Mercedes Truck {2624 – 1935 –
1635 – 1735}.
Service and Maintenance Toyota Car (land cruiser pickup – Prado – Fortuner
– Hi Lux)
Ensure routine maintenance and service of heavy equipment such {(
Komatsu loader W-180 ) – (Grader Komatsu GD 705 R) – (JCB telehandler
535) – ( Forklift Mitsubishi FD30 – Forklift CAT,EP18TCA – Forklift
Komatsu FB20EX-5) – Carne Nissan TL250 )}
Ensure routine maintenance and service of engines such (Man D2842LE201
– Cummins QSK19 – Mitsubishi{SEP 570 – 460 – 730 } – Caterpillar {3412
– 3406B})
Ensure routine maintenance and service of Silos and grain handling systems.
Competent with engineering computations, budgeting, analysis of reports
and purchasing.
Monitor spare parts inventory and place orders when necessary
Monitor expenses and controls the Budget
Keep maintenance logs and reports on daily activates
Develop a Planned Preventative Maintenance (PPM) schedule, ensure full
preventative maintenance is carried out
Carrying out routine scheduled maintenance work and responding to
equipment faults
Ensuring there is continuous cover of the machinery and equipment in case
of breakdowns. Perform root cause analysis and resolve problems
Website Link: http://inmanet.com.sa/index.php/en/running-tips/103-our-offers-
a-perfect-base-to-present-your-information-and-emotions-in-a-stunning-manner
4. 4
4- Employer: Alkhorayef commercial company (John Deere dealership)
Period: 3 year
Job title: Product support John Deere.
Main duties:-
Responsible for the
Take ownership of customer issues reported and see problems through to
resolution
Perform installations, maintenance and repairs on electrical, mechanical and
hydraulic systems…etc.
Research, diagnose, troubleshoot and identify solutions to resolve customer
issues
Follow standard procedures for proper escalation of unresolved issues to the
appropriate internal teams
Provide prompt and accurate feedback to customers
Ensure proper recording and closure of all issues and Prepare accurate and
timely reports
Documenting troubleshooting and problem resolution steps
Participation in providing training to customers as required
Managing and processing parts orders
Walking customers through solutions
Reviewing product change requests
Provide technical support to all dealer branches
Work closely with customer and field mechanics to conduct in service
failure analysis and corrective actions.
Learning about product updates and new technologies
Taking action to resolve problems, troubleshooting, answering phones calls,
and responding to e-mails.
Report defects or offer suggestions for product improvement to DTAC,
submitting and more than 114 DTAC cases on Service, parts and warranty
Manage and following performance PIP and PEP for product
Manage and monitor customers’ expectations from product
Managing and processing PDI for new machines
Ensured stock inventory levels matched operational needs
Audit, review, challenge and correct warranty claims while obtaining
required documentation for claims then submit warranty claims thru JDWS
after Performing warranty failures analysis and investigation
Prepare technical training material for John Deere product as required to
meet customer needs,
Analyze customer spare parts usage and provisioning
Provide technical assistance, Service Bulletins, repair/rework instructions,
5. 5
installation/removal procedures, spare parts, configuration to OEM dealer
and customer (Johnston & Elgin sweepers, Koehler & Atlas Copco Genst,
Ditch witch trencher, Guinault Power generator …..etc. which coupled to
John Deere engine
Instructor to 9 trainings on operation and 6 on service for John Deere tractor
6030 & 6M Series to Customers such Almarai company, Alsafi dairy &
NADEC arable farm in Saudi Arabia
Website Link: http://www.alkhorayef.com/en/Company/CompanyDetails/23
Furthermore info please inquiry on dealer pathway John Deere for ID, X851864
to view trainings logs, DTAC cases ……etc.
John Deere University JDU passed Trainings
S.N Training title Status Remarks
1 Diesel Engine Systems II Web Based Training
Passed
2 CCMS (DTAC and DPAC) Overview Web Based Training
Passed
3 Hydraulic Systems II - Module B Web Based Training
Passed
4 Service Essential - R Series Front
Loader
Web Based Training
Passed
5 Hydraulic Systems II - Module A Web Based Training
Passed
6 Hydraulic Systems I - Module B Web Based Training
Passed
7 Hydraulic Systems I - Module A Web Based Training
Passed
8 6R Fundamentals - Hydraulics Classroom Passed @ John Deere
Training Center
Bruchsal , Germany
9 6R Fundamentals - Transmissions Classroom Passed @ John Deere
Training Center
Bruchsal , Germany
10 6R FT4 Technical Overview Classroom Passed @ John Deere
Training Center
Bruchsal , Germany
11 Diesel Engine Systems I Web Based Training
Passed
12 6R Stage IV/FT4 Service Essentials Web Based Training
Passed
13 Tractors - Service Essentials - 9 Web Based Training
6. 6
Family Ag (MY15) Region 2 Passed
14 H Series Loader Service Essentials Web Based Training
Passed
15 Tractors – Generation 4
CommandCenter™ Navigation
Web Based Training
Passed
16 6M Series Service Essentials Tier2 Web Based Training
Passed
17 John Deere Warranty System DLM Web Based Training
Passed
18 Service ADVISOR Overview -
Module A
Web Based Training
Passed
19 DTAC (Dealer Technical Assistance
Center) 3.2 Overview
Web Based Training
Passed
20 (Retired) Training Coordinator -
Manage Learning Activities With The
New JDU (2014)
DLC Passed
21 Service ADVISOR Remote DLC
Workshop
DLC Passed
22 Service ADVISOR Remote (SAR)
Overview
Web Based Training
Passed
23 Engine - Introduction to Final Tier 4-
Stage IV Technologies
Web Based Training
Passed
24 Service ADVISOR™ 5 Web Based Training
Passed
25 Parts ADVISOR™ Web Based Training
Passed
26 Electrical Systems I - Module A Web Based Training
Passed
27 Electrical Systems II - Module A Web Based Training
Passed
28 Electrical Systems I - Module B Web Based Training
Passed
29 Electrical Systems II - Module B Web Based Training
Passed
Other trainings:
1. Practical training for maintenance diesel engines Elmamora training
center for agriculture engineering (2003)
2. Practical training for testing in agriculture tractors and farm machines test
7. 7
station Alexandria, Egypt (2004).
3. Arc welding electrode and OXY acetylene and carbon dioxide (Institute
Don-Bosco – Italian) Alexandria, Egypt (2006).
4. Turing work metal (Institute Don- Bosco – Italian) Alexandria, Egypt
(2007).
5. Solid Works Essentials Version 2011 (Innovation Center) – King Saud
university- KSA (2011).
6. The basics of electronics (Innovation Center) King Saud university- KSA
(2011).
7. Lubrication seminar Petromin attendance KSA Nov,2013
Related experiences:
Familiar with John Deere engine models
3029,4045,4024,5030,6068,6090,6125,6135
Familiar with JD AG. Machines such (Tractors model 6020, 6030, 7030,
,6M, 9R,5E …etc, Baler 590,592,….., MOCO 1355,..etc
Familiar with John Deere hydraulic systems, electronic, electrical, CAN Bus,
transmission systems such synchro plus, power reverser, Power quad,
PowrQuad PLUS transmission, IVT, Power shift (PST) – MST mechanical
shift transmission, MFWD and final drive….Etc.
Proficiency in the use of engine test lab equipment, data acquisition, and data
analysis tools.
Personal skill:
Strong technical knowledge.
Excellent communication skills.
Ability to work independently.
Have a valid driver’s license with a clean driving record.
Ability to work and to deal with different cultures.
Team player, good communication and coordination skills
8. 8
Fast learner and independent with strong leadership and critical thinking
skills
Ability and also willingness to work in all weather conditions.
Publications
Ismail ,Z.E.and El-Henaway, M.N.2009. Optimization of machine
parameters for sunflower threshing using friction drum. Mansoura
University. Journal of Agricultural Sciences, (34): 10304-10293, Mansoura,
Egypt.
https://www.researchgate.net/publication/308597711_OPTIMIZATION_OF
_MACHINE_PARAMETERS_FOR_A_SUNFLOWER_THRESHER_USI
NG_FRICTION_DRUM
My projects (link YouTube)
http://www.youtube.com/watch?v=lBwL53obHIQ
https://www.youtube.com/watch?v=bnKmMz7ooAk
Professional Membership:
1- Saudi Council of Engineers – Engineer member – present