Vladimir Hernando Torres H.
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Personal Information
Organização/Local de trabalho
Colombia Colombia
Cargo
Analista de infraestructura
Setor
Technology / Software / Internet
Sobre
Implementation of SLA tools (OTRS) Implementation of Infrastructure monitoring tool (Nagios) Administration of Linux servers (Centos And Ubuntu) Administration of a VoIP Server on Asterisk Documentation of processes and policies in the IT area. Training of Agents, administrator and customers users of OTRS
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otrs helpdesk itil
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Otrs

Há 10 anos • 2700 Visualizações
Personal Information
Organização/Local de trabalho
Colombia Colombia
Cargo
Analista de infraestructura
Setor
Technology / Software / Internet
Sobre
Implementation of SLA tools (OTRS) Implementation of Infrastructure monitoring tool (Nagios) Administration of Linux servers (Centos And Ubuntu) Administration of a VoIP Server on Asterisk Documentation of processes and policies in the IT area. Training of Agents, administrator and customers users of OTRS
Marcadores
otrs helpdesk itil
Ver mais