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For in-house trainings, all programs can be customized to suit your
SURVIVING A SOCIAL MEDIA CRISIS                                                                          needs. Call us at 03 7726 9377 for more information




     First 10 participants to register will receive a free #Fail-The 50 Greatest Social
     Media Screw-Ups ebook!


     Venue: Intelectasia Training Centre Damansara Perdana
     Time: 9am-5pm
     Workshop Fee: RM 1200 (HRDF Claimable) -Registration closes on 25 March 2013
     OVERVIEW

     LISTEN! LISTEN! LISTEN! It is not an advertisement but it is a social media crisis which has tarnished an
     NGO’s reputation.
     Now THINK! THINK! THINK! What would you do if a similar scenario occurs in your organization? What
     would be your first response when there are (a lot of) negative comments on your          company’s Face-
     book page? Or a brand-damaging video that has gone viral?
     Do you have a crisis communication plan which includes a social media response? How should you re-
     spond to a social media crisis? And how can you turn this into a PR opportunity?
     If you want to know the answers to these questions, we would like to invite you and your crisis man-
     agement team to attend our ‘Surviving a Social Media Crisis’ on 28 March 2013.


     YOU WILL LEARN

          The ME+4P Social Media Crisis Strategy (Monitor, Evaluate, Policy, People, Plan, Practice)
          5 Crucial Social Media Actions
          When NOT to Respond!
          5 Ways to Turn Your Social Media Crisis into a PR Opportunity!
          10 Tools to Monitor Your Brand
                                                                                          What others have said about us:
                                                                    “Wow! Learned much more than I expected. Manminder shared
                                                                                               real time crises and real results!



                                           intelectasia™ Consultancy (SA 0110521-M)
                   T:603 7726 9277/9377 M:6012 652 3868 F: 603 7726 9477 W: www.intelectasia.com E:enquiry@intelectasia.com
                  D-3A-01, Ritze Perdana Business Centre, Jalan PJU 8/2 Damansara Perdana, 47820 Petaling Jaya, Selangor Darul Ehsan
www.intelectasia.com
 5 REASONS WHY WE ARE THE EXPERTS

1. Our   trainers are journalists, editors and                                                          What others have said about us:
experienced PR consultants. They are exactly                                                 "I would definitely recommend this workshop to
the people whom you should learn media rela-                                                                         other PR professionals"
tions from! Why learn from others when you can
                                                                                         "Overall, the media relations workshop was worth
get juiciest tips from the horses’ mouth!
                                                                                           it. Even though we are exposed to these issues
                                                                                            but today we are going home in proper manner
                                                                                                where we can implement it in the right way!

2.   We are the biggest Public Relations train-
ing company in Malaysia with the highest num-
ber of PR training programs and trainers



3.   Our training methodology is highly inter-
active, effective and results oriented. It is
backed by case studies from Public Relations
Society of America (PRSA) and research done
by our team. We tell you the latest trends and
developments in public relations practices in
Malaysia.



4.  With a full fledged PR agency under
our belt, our strategies, tools and tips have de-
livered millions of ringgit of PR and advertising
value to our clients. So now, we are sharing this
know-how with you!


5.   Hundreds of local and international PR
practitioners have gained valuable insights
from our trainings. Should we say more?




                                              intelectasia™ Consultancy (SA 0110521-M)
                      T:603 7726 9277/9377 M:6012 652 3868 F: 603 7726 9477 W: www.intelectasia.com E:enquiry@intelectasia.com
                     D-3A-01, Ritze Perdana Business Centre, Jalan PJU 8/2 Damansara Perdana, 47820 Petaling Jaya, Selangor Darul Ehsan
For in-house trainings, all programs can be customized to suit your
SURVIVING A SOCIAL MEDIA CRISIS                                                                           needs. Call us at 03 7726 9377 for more information




     THE TRAINER




                                                          Manminder Kaur Dhillon (MIPR) provides PR consultancy and
                                                          training to a wide range of companies, from multinationals to bil-
                                                          lion ringgit conglomerates such as Sime Darby Healthcare Group,
                                                          Tesco Stores Malaysia,       Selangor State Development Corpora-
                                                          tion, Gleneagles Kuala Lumpur, Pantai Hospitals, AMP Radio Net-
                                                          works, Asian Finance Institute, IJM Corporation, Shell Sarawak and
                                                          many more. Manminder combines her stint with Astro Awani as a
                                                          broadcast      journalist and experience as a PR consultant to pro-
                                                          vide innovative public relations counsel and trainings to organiza-
                                                          tions across Asia. She is the founder of two specialty firms – IA PR
                                                          and Intelectasia Training. Manminder holds a Masters in Corporate
                                                          Communication and is a certified HRDF trainer.




                                            intelectasia™ Consultancy (SA 0110521-M)
                    T:603 7726 9277/9377 M:6012 652 3868 F: 603 7726 9477 W: www.intelectasia.com E:enquiry@intelectasia.com
                   D-3A-01, Ritze Perdana Business Centre, Jalan PJU 8/2 Damansara Perdana, 47820 Petaling Jaya, Selangor Darul Ehsan
For in-house trainings, all programs can be customized to suit your
REGISTER NOW! (Surviving Social Media Crisis)                                                                               needs. Call us at 03 7726 9377 for more information




To make your registration process a breeze, you can
choose any of the following methods:

A.        ONLINE REGISTRATION

Simply log on to www.intelectasia.com and choose any
of the workshops that you would like to attend. Fill in
your details and our training team will be in touch with
you within three (3) working days.

Alternatively:

B.        HARDCOPY REGISTRATION

         Fill in your details below, and fax it to us at
                       +603 7726 9477

ORGANIZATION
___________________________________________

ADDRESS
___________________________________________
___________________________________________

CONTACT PERSON
___________________________________________

DESIGNATION
___________________________________________

PHONE
___________________________________________

FAX
___________________________________________

E mail
___________________________________________

PARTICIPANT(S)
   Name              : _____________________________
   Designation/
   Email              : _____________________________

     Name            : _____________________________
     Designation/
     Email           : _____________________________

Please use a separate sheet if the space provided is insufficient

Please make all cheques payable to INTELECTASIA
CONSULTANCY


                                                                                                                                                 and many more!


                                                              intelectasia™ Consultancy (SA 0110521-M)
                                      T:603 7726 9277/9377 M:6012 652 3868 F: 603 7726 9477 W: www.intelectasia.com E:enquiry@intelectasia.com
                                     D-3A-01, Ritze Perdana Business Centre, Jalan PJU 8/2 Damansara Perdana, 47820 Petaling Jaya, Selangor Darul Ehsan

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Surviving Social Media Crisis Workshop

  • 1. For in-house trainings, all programs can be customized to suit your SURVIVING A SOCIAL MEDIA CRISIS needs. Call us at 03 7726 9377 for more information First 10 participants to register will receive a free #Fail-The 50 Greatest Social Media Screw-Ups ebook! Venue: Intelectasia Training Centre Damansara Perdana Time: 9am-5pm Workshop Fee: RM 1200 (HRDF Claimable) -Registration closes on 25 March 2013 OVERVIEW LISTEN! LISTEN! LISTEN! It is not an advertisement but it is a social media crisis which has tarnished an NGO’s reputation. Now THINK! THINK! THINK! What would you do if a similar scenario occurs in your organization? What would be your first response when there are (a lot of) negative comments on your company’s Face- book page? Or a brand-damaging video that has gone viral? Do you have a crisis communication plan which includes a social media response? How should you re- spond to a social media crisis? And how can you turn this into a PR opportunity? If you want to know the answers to these questions, we would like to invite you and your crisis man- agement team to attend our ‘Surviving a Social Media Crisis’ on 28 March 2013. YOU WILL LEARN  The ME+4P Social Media Crisis Strategy (Monitor, Evaluate, Policy, People, Plan, Practice)  5 Crucial Social Media Actions  When NOT to Respond!  5 Ways to Turn Your Social Media Crisis into a PR Opportunity!  10 Tools to Monitor Your Brand What others have said about us: “Wow! Learned much more than I expected. Manminder shared real time crises and real results! intelectasia™ Consultancy (SA 0110521-M) T:603 7726 9277/9377 M:6012 652 3868 F: 603 7726 9477 W: www.intelectasia.com E:enquiry@intelectasia.com D-3A-01, Ritze Perdana Business Centre, Jalan PJU 8/2 Damansara Perdana, 47820 Petaling Jaya, Selangor Darul Ehsan
  • 2. www.intelectasia.com 5 REASONS WHY WE ARE THE EXPERTS 1. Our trainers are journalists, editors and What others have said about us: experienced PR consultants. They are exactly "I would definitely recommend this workshop to the people whom you should learn media rela- other PR professionals" tions from! Why learn from others when you can "Overall, the media relations workshop was worth get juiciest tips from the horses’ mouth! it. Even though we are exposed to these issues but today we are going home in proper manner where we can implement it in the right way! 2. We are the biggest Public Relations train- ing company in Malaysia with the highest num- ber of PR training programs and trainers 3. Our training methodology is highly inter- active, effective and results oriented. It is backed by case studies from Public Relations Society of America (PRSA) and research done by our team. We tell you the latest trends and developments in public relations practices in Malaysia. 4. With a full fledged PR agency under our belt, our strategies, tools and tips have de- livered millions of ringgit of PR and advertising value to our clients. So now, we are sharing this know-how with you! 5. Hundreds of local and international PR practitioners have gained valuable insights from our trainings. Should we say more? intelectasia™ Consultancy (SA 0110521-M) T:603 7726 9277/9377 M:6012 652 3868 F: 603 7726 9477 W: www.intelectasia.com E:enquiry@intelectasia.com D-3A-01, Ritze Perdana Business Centre, Jalan PJU 8/2 Damansara Perdana, 47820 Petaling Jaya, Selangor Darul Ehsan
  • 3. For in-house trainings, all programs can be customized to suit your SURVIVING A SOCIAL MEDIA CRISIS needs. Call us at 03 7726 9377 for more information THE TRAINER Manminder Kaur Dhillon (MIPR) provides PR consultancy and training to a wide range of companies, from multinationals to bil- lion ringgit conglomerates such as Sime Darby Healthcare Group, Tesco Stores Malaysia, Selangor State Development Corpora- tion, Gleneagles Kuala Lumpur, Pantai Hospitals, AMP Radio Net- works, Asian Finance Institute, IJM Corporation, Shell Sarawak and many more. Manminder combines her stint with Astro Awani as a broadcast journalist and experience as a PR consultant to pro- vide innovative public relations counsel and trainings to organiza- tions across Asia. She is the founder of two specialty firms – IA PR and Intelectasia Training. Manminder holds a Masters in Corporate Communication and is a certified HRDF trainer. intelectasia™ Consultancy (SA 0110521-M) T:603 7726 9277/9377 M:6012 652 3868 F: 603 7726 9477 W: www.intelectasia.com E:enquiry@intelectasia.com D-3A-01, Ritze Perdana Business Centre, Jalan PJU 8/2 Damansara Perdana, 47820 Petaling Jaya, Selangor Darul Ehsan
  • 4. For in-house trainings, all programs can be customized to suit your REGISTER NOW! (Surviving Social Media Crisis) needs. Call us at 03 7726 9377 for more information To make your registration process a breeze, you can choose any of the following methods: A. ONLINE REGISTRATION Simply log on to www.intelectasia.com and choose any of the workshops that you would like to attend. Fill in your details and our training team will be in touch with you within three (3) working days. Alternatively: B. HARDCOPY REGISTRATION Fill in your details below, and fax it to us at +603 7726 9477 ORGANIZATION ___________________________________________ ADDRESS ___________________________________________ ___________________________________________ CONTACT PERSON ___________________________________________ DESIGNATION ___________________________________________ PHONE ___________________________________________ FAX ___________________________________________ E mail ___________________________________________ PARTICIPANT(S) Name : _____________________________ Designation/ Email : _____________________________ Name : _____________________________ Designation/ Email : _____________________________ Please use a separate sheet if the space provided is insufficient Please make all cheques payable to INTELECTASIA CONSULTANCY and many more! intelectasia™ Consultancy (SA 0110521-M) T:603 7726 9277/9377 M:6012 652 3868 F: 603 7726 9477 W: www.intelectasia.com E:enquiry@intelectasia.com D-3A-01, Ritze Perdana Business Centre, Jalan PJU 8/2 Damansara Perdana, 47820 Petaling Jaya, Selangor Darul Ehsan