Personal Information
Organização/Local de trabalho
Mumbai, Maharashtra, India India
Cargo
Manager
Setor
Technology / Software / Internet
Sobre
A passionate CRM professional constantly challenging conventional wisdom in the way organizations manage their customers. Striving to re-define the "Relationship" in CRM and make people (employees & customers) the cornerstone of CRM strategy.
Active interest in the field of Behavioral Economics and its practical applications in areas such as consumer research, pricing strategy and public policy making.
Management Consulting professional & Business Leader with expertise in areas of Analytics, Customer Experience Management, Customer Service, Business Development & Market Research.
Functional Experience -
Marketing, Business Development, Customer Service Strategy and Operations; Channe...
Marcadores
customer service
customer experience
outsourcing
bpo
workforce management
workforce optimization
productivity
performance management
workforce
crm in airlines
aviation
middle east
cloud computing
dubai
gcc
uae
saas
economy
manmohan singh
economic growth
macroeconomics
speech
rural infrastructure
india
economic policy
social media
airline
passenger experience
low cost carriers
case
strategic
initiatives
government
proposal
digital
divide
broadband
penetration
Ver mais
Apresentações
(5)Gostaram
(1)Aviation ( World and India)
sucharita1
•
Há 14 anos
Personal Information
Organização/Local de trabalho
Mumbai, Maharashtra, India India
Cargo
Manager
Setor
Technology / Software / Internet
Sobre
A passionate CRM professional constantly challenging conventional wisdom in the way organizations manage their customers. Striving to re-define the "Relationship" in CRM and make people (employees & customers) the cornerstone of CRM strategy.
Active interest in the field of Behavioral Economics and its practical applications in areas such as consumer research, pricing strategy and public policy making.
Management Consulting professional & Business Leader with expertise in areas of Analytics, Customer Experience Management, Customer Service, Business Development & Market Research.
Functional Experience -
Marketing, Business Development, Customer Service Strategy and Operations; Channe...
Marcadores
customer service
customer experience
outsourcing
bpo
workforce management
workforce optimization
productivity
performance management
workforce
crm in airlines
aviation
middle east
cloud computing
dubai
gcc
uae
saas
economy
manmohan singh
economic growth
macroeconomics
speech
rural infrastructure
india
economic policy
social media
airline
passenger experience
low cost carriers
case
strategic
initiatives
government
proposal
digital
divide
broadband
penetration
Ver mais