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FLOW CHART BASICS
VISUALIZING THE PROCESS



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FLOW CHART BASICS
VISUALIZING THE PROCESS


 Process        +

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FLOW CHART BASICS
VISUALIZING THE PROCESS


 Process        +     Map

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FLOW CHART BASICS
VISUALIZING THE PROCESS


 Process        +     Map

     =
WHAT WE WILL LEARN TODAY…
After attending this presentation you will be
  able to:

 Describe the basic components of a flow
  chart
 Understand the meaning and purpose of
  common symbols and shapes used to create
  a flow chart
 Provide one example of how a flow chart
  would be used at JCPH
WHAT DO YOU KNOW ABOUT IT?
      Lets Go Na Walking Video
What is a Flow Chart?
   Visual or Graphic Representation of a Process
?
    ?




?
        ?
?   ?
                ?




?
            ?
?
    Serves as a
    Training Aid
                   ?
                           ?




?
                       ?
?
    Serves as a
    Training Aid
                   ?

                           Shows
                        Unnecessary
                       Loops, Duplicate
                                          ?




                         Problematic
                           Events




?
                             ?
?
    Serves as a
    Training Aid
                      ?

                                 Shows
                              Unnecessary
                             Loops, Duplicate
                                                ?




                               Problematic
                                 Events



       Provides a Team Tool
?     for Examining Activities
            that Impact            ?
       Process Performance
?
    Serves as a
    Training Aid
                      ?

                                 Shows
                              Unnecessary
                             Loops, Duplicate
                                                ?
                                                     Compare or
                                                      Contrast
                                                    Actual Versus
                                                        Ideal
                               Problematic           Processes
                                 Events



       Provides a Team Tool
?     for Examining Activities
            that Impact            ?
       Process Performance
?
    Serves as a
    Training Aid
                      ?

                                 Shows
                              Unnecessary
                             Loops, Duplicate
                                                ?
                                                     Compare or
                                                      Contrast
                                                    Actual Versus
                                                        Ideal
                               Problematic           Processes
                                 Events



       Provides a Team Tool               Identifies Areas
?     for Examining Activities              Where Data
            that Impact            ?
       Process Performance
                                         Can Be Collected
WHAT DOES THIS CHART SAY?
LOOK FAMILIAR???
Begin Process
Begin Process
Begin Process




Individual step or
  activity in the
     process
Begin Process




Individual step or
  activity in the
     process
Begin Process




Individual step or
  activity in the
     process




    Decision
Begin Process




 Individual step or
   activity in the
      process




No     Decision
Begin Process




          Individual step or
            activity in the
               process




More     No     Decision
action
Begin Process




          Individual step or
            activity in the
               process




More     No     Decision
action
Begin Process




          Individual step or
            activity in the
               process




More     No     Decision
action
                      Yes
Begin Process




          Individual step or
            activity in the
               process




More     No     Decision
action
                      Yes

                Final step
Begin Process




          Individual step or
            activity in the
               process




More     No     Decision
action
                      Yes

                Final step
Begin Process




          Individual step or
            activity in the
               process




More     No     Decision
action
                      Yes

                Final step     End process
HOW MUCH DETAIL TO ADD?
HOW MUCH DETAIL TO ADD?
HOW MUCH DETAIL TO ADD?
HOW MUCH DETAIL TO ADD?
   Training purposes
HOW MUCH DETAIL TO ADD?
 Training purposes
 Reference purposes
HOW MUCH DETAIL TO ADD?
 Training purposes
 Reference purposes
 Includes all participants
HOW MUCH DETAIL TO ADD?
 Training purposes
 Reference purposes
 Includes all participants
 Includes major equipment or other resource
  needs
HOW MUCH DETAIL TO ADD?
 Training purposes
 Reference purposes
 Includes all participants
 Includes major equipment or other resource
  needs
 Detail appropriate to the level of the user
HOW MUCH DETAIL TO ADD?
 Training purposes
 Reference purposes
 Includes all participants
 Includes major equipment or other resource
  needs
 Detail appropriate to the level of the user
       Policy flow
HOW MUCH DETAIL TO ADD?
 Training purposes
 Reference purposes
 Includes all participants
 Includes major equipment or other resource
  needs
 Detail appropriate to the level of the user
     Policy flow
     Procedure flow
HOW MUCH DETAIL TO ADD?
 Training purposes
 Reference purposes
 Includes all participants
 Includes major equipment or other resource
  needs
 Detail appropriate to the level of the user
     Policy flow
     Procedure flow
     Standard operating procedures (instructions)
Spouse says “Cut
   the grass!”
Spouse says “Cut   Prepare to cut the
   the grass!”          grass.
Spouse says “Cut   Prepare to cut the
   the grass!”          grass.




                     Cut the grass.
Spouse says “Cut   Prepare to cut the
   the grass!”          grass.




                     Cut the grass.




                    Put mower away.
Spouse says
  “Cut the
  Grass!”
Spouse says
  “Cut the
  Grass!”

   Open
  garage
   door.
Spouse says
  “Cut the
  Grass!”

   Open
  garage
   door.


     Pull
lawnmower to
  driveway.
Spouse says
  “Cut the
  Grass!”

   Open
  garage
   door.


     Pull
lawnmower to
  driveway.


 Check gas
  and oil.
Spouse says
  “Cut the
  Grass!”

   Open
  garage
   door.


     Pull
lawnmower to
  driveway.


 Check gas
  and oil.


  Need
  gas or
   oil?
Spouse says
       “Cut the
       Grass!”

        Open
       garage
        door.


          Pull
     lawnmower to
       driveway.


      Check gas
       and oil.


No     Need
       gas or
        oil?
Spouse says
       “Cut the
       Grass!”

        Open
       garage
        door.


          Pull
     lawnmower to
       driveway.


      Check gas
       and oil.


No     Need         Yes
       gas or
        oil?
Spouse says
       “Cut the
       Grass!”

        Open
       garage
        door.


          Pull
     lawnmower to
       driveway.


      Check gas
       and oil.

                           Get gas
No     Need         Yes   and/or oil
       gas or               from
        oil?               garage.
Spouse says
       “Cut the
       Grass!”

        Open
       garage
        door.


          Pull
     lawnmower to
       driveway.


      Check gas
       and oil.

                           Get gas
No     Need         Yes                Add gas or
                          and/or oil
       gas or                            oil as
                            from
        oil?                            needed.
                           garage.
Spouse says
       “Cut the
       Grass!”

        Open
       garage
        door.


          Pull
     lawnmower to
       driveway.


      Check gas
       and oil.

                           Get gas
No     Need         Yes                Add gas or
                          and/or oil
       gas or                            oil as
                            from
        oil?                            needed.
                           garage.
Start
     Spouse says
                           mower.
       “Cut the
       Grass!”

        Open
       garage
        door.


          Pull
     lawnmower to
       driveway.


      Check gas
       and oil.

                           Get gas
No     Need         Yes                Add gas or
                          and/or oil
       gas or                            oil as
                            from
        oil?                            needed.
                           garage.
Start
     Spouse says
                           mower.
       “Cut the
       Grass!”

        Open
                           Mow the
       garage
                            yard.
        door.


          Pull
     lawnmower to
       driveway.


      Check gas
       and oil.

                           Get gas
No     Need         Yes                Add gas or
                          and/or oil
       gas or                            oil as
                            from
        oil?                            needed.
                           garage.
Start
     Spouse says
                           mower.
       “Cut the
       Grass!”

        Open
                           Mow the
       garage
                            yard.
        door.


          Pull               Turn
     lawnmower to         lawnmower
       driveway.              off.


      Check gas
       and oil.

                           Get gas
No     Need         Yes                Add gas or
                          and/or oil
       gas or                            oil as
                            from
        oil?                            needed.
                           garage.
Start
     Spouse says
                           mower.
       “Cut the
       Grass!”

        Open
                           Mow the
       garage
                            yard.
        door.


          Pull               Turn
     lawnmower to         lawnmower
       driveway.              off.


      Check gas
       and oil.

                           Get gas
No     Need         Yes                Add gas or
                          and/or oil
       gas or                            oil as
                            from
        oil?                            needed.
                           garage.
Start
     Spouse says                             Does
                           mower.            mower
       “Cut the
       Grass!”                              need to
                                              be
                                            washed?
        Open
                           Mow the
       garage
                            yard.
        door.


          Pull               Turn
     lawnmower to         lawnmower
       driveway.              off.


      Check gas
       and oil.

                           Get gas
No     Need         Yes                Add gas or
                          and/or oil
       gas or                            oil as
                            from
        oil?                            needed.
                           garage.
Start
     Spouse says                             Does
                           mower.            mower
       “Cut the
       Grass!”                              need to
                                              be
                                            washed?
        Open
                           Mow the
       garage                              No
                            yard.
        door.


          Pull               Turn
     lawnmower to         lawnmower
       driveway.              off.


      Check gas
       and oil.

                           Get gas
No     Need         Yes                Add gas or
                          and/or oil
       gas or                            oil as
                            from
        oil?                            needed.
                           garage.
Start
     Spouse says                             Does
                           mower.            mower
       “Cut the                                       Yes
       Grass!”                              need to
                                              be
                                            washed?
        Open
                           Mow the
       garage                              No
                            yard.
        door.


          Pull               Turn
     lawnmower to         lawnmower
       driveway.              off.


      Check gas
       and oil.

                           Get gas
No     Need         Yes                Add gas or
                          and/or oil
       gas or                            oil as
                            from
        oil?                            needed.
                           garage.
Start
     Spouse says                             Does
                           mower.            mower
       “Cut the                                       Yes
       Grass!”                              need to
                                              be
                                            washed?
        Open                                           Get hose.
                           Mow the
       garage                              No
                            yard.
        door.


          Pull               Turn                      Wash
     lawnmower to         lawnmower                    mower.
       driveway.              off.


      Check gas
       and oil.

                           Get gas
No     Need         Yes                Add gas or
                          and/or oil
       gas or                            oil as
                            from
        oil?                            needed.
                           garage.
Start
     Spouse says                             Does
                           mower.            mower
       “Cut the                                       Yes
       Grass!”                              need to
                                              be
                                            washed?
        Open                                           Get hose.
                           Mow the
       garage                              No
                            yard.
        door.

                                           Return
          Pull               Turn         mower to     Wash
     lawnmower to         lawnmower       garage.      mower.
       driveway.              off.


      Check gas
       and oil.

                           Get gas
No     Need         Yes                Add gas or
                          and/or oil
       gas or                            oil as
                            from
        oil?                            needed.
                           garage.
Start
     Spouse says                             Does
                           mower.            mower
       “Cut the                                         Yes
       Grass!”                              need to
                                              be
                                            washed?
        Open                                             Get hose.
                           Mow the
       garage                              No
                            yard.
        door.

                                           Return
          Pull               Turn         mower to       Wash
     lawnmower to         lawnmower       garage.        mower.
       driveway.              off.

                                            Close
      Check gas                          garage door.
       and oil.

                           Get gas
No     Need         Yes                Add gas or
                          and/or oil
       gas or                            oil as
                            from
        oil?                            needed.
                           garage.
GROUP EXERCISE
 Form up in “Ticket to Success” groups.
 Draw a flow chart for the following process:

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Flow Chart Basics

  • 1. + =
  • 3. FLOW CHART BASICS VISUALIZING THE PROCESS Process + =
  • 4. FLOW CHART BASICS VISUALIZING THE PROCESS Process + Map =
  • 5. FLOW CHART BASICS VISUALIZING THE PROCESS Process + Map =
  • 6. WHAT WE WILL LEARN TODAY… After attending this presentation you will be able to:  Describe the basic components of a flow chart  Understand the meaning and purpose of common symbols and shapes used to create a flow chart  Provide one example of how a flow chart would be used at JCPH
  • 7. WHAT DO YOU KNOW ABOUT IT? Lets Go Na Walking Video
  • 8. What is a Flow Chart?  Visual or Graphic Representation of a Process
  • 9. ? ? ? ?
  • 10. ? ? ? ? ?
  • 11. ? Serves as a Training Aid ? ? ? ?
  • 12. ? Serves as a Training Aid ? Shows Unnecessary Loops, Duplicate ? Problematic Events ? ?
  • 13. ? Serves as a Training Aid ? Shows Unnecessary Loops, Duplicate ? Problematic Events Provides a Team Tool ? for Examining Activities that Impact ? Process Performance
  • 14. ? Serves as a Training Aid ? Shows Unnecessary Loops, Duplicate ? Compare or Contrast Actual Versus Ideal Problematic Processes Events Provides a Team Tool ? for Examining Activities that Impact ? Process Performance
  • 15. ? Serves as a Training Aid ? Shows Unnecessary Loops, Duplicate ? Compare or Contrast Actual Versus Ideal Problematic Processes Events Provides a Team Tool Identifies Areas ? for Examining Activities Where Data that Impact ? Process Performance Can Be Collected
  • 16. WHAT DOES THIS CHART SAY?
  • 18.
  • 21. Begin Process Individual step or activity in the process
  • 22. Begin Process Individual step or activity in the process
  • 23. Begin Process Individual step or activity in the process Decision
  • 24. Begin Process Individual step or activity in the process No Decision
  • 25. Begin Process Individual step or activity in the process More No Decision action
  • 26. Begin Process Individual step or activity in the process More No Decision action
  • 27. Begin Process Individual step or activity in the process More No Decision action Yes
  • 28. Begin Process Individual step or activity in the process More No Decision action Yes Final step
  • 29. Begin Process Individual step or activity in the process More No Decision action Yes Final step
  • 30. Begin Process Individual step or activity in the process More No Decision action Yes Final step End process
  • 31. HOW MUCH DETAIL TO ADD?
  • 32. HOW MUCH DETAIL TO ADD?
  • 33. HOW MUCH DETAIL TO ADD?
  • 34. HOW MUCH DETAIL TO ADD?  Training purposes
  • 35. HOW MUCH DETAIL TO ADD?  Training purposes  Reference purposes
  • 36. HOW MUCH DETAIL TO ADD?  Training purposes  Reference purposes  Includes all participants
  • 37. HOW MUCH DETAIL TO ADD?  Training purposes  Reference purposes  Includes all participants  Includes major equipment or other resource needs
  • 38. HOW MUCH DETAIL TO ADD?  Training purposes  Reference purposes  Includes all participants  Includes major equipment or other resource needs  Detail appropriate to the level of the user
  • 39. HOW MUCH DETAIL TO ADD?  Training purposes  Reference purposes  Includes all participants  Includes major equipment or other resource needs  Detail appropriate to the level of the user  Policy flow
  • 40. HOW MUCH DETAIL TO ADD?  Training purposes  Reference purposes  Includes all participants  Includes major equipment or other resource needs  Detail appropriate to the level of the user  Policy flow  Procedure flow
  • 41. HOW MUCH DETAIL TO ADD?  Training purposes  Reference purposes  Includes all participants  Includes major equipment or other resource needs  Detail appropriate to the level of the user  Policy flow  Procedure flow  Standard operating procedures (instructions)
  • 42.
  • 43. Spouse says “Cut the grass!”
  • 44. Spouse says “Cut Prepare to cut the the grass!” grass.
  • 45. Spouse says “Cut Prepare to cut the the grass!” grass. Cut the grass.
  • 46. Spouse says “Cut Prepare to cut the the grass!” grass. Cut the grass. Put mower away.
  • 47.
  • 48. Spouse says “Cut the Grass!”
  • 49. Spouse says “Cut the Grass!” Open garage door.
  • 50. Spouse says “Cut the Grass!” Open garage door. Pull lawnmower to driveway.
  • 51. Spouse says “Cut the Grass!” Open garage door. Pull lawnmower to driveway. Check gas and oil.
  • 52. Spouse says “Cut the Grass!” Open garage door. Pull lawnmower to driveway. Check gas and oil. Need gas or oil?
  • 53. Spouse says “Cut the Grass!” Open garage door. Pull lawnmower to driveway. Check gas and oil. No Need gas or oil?
  • 54. Spouse says “Cut the Grass!” Open garage door. Pull lawnmower to driveway. Check gas and oil. No Need Yes gas or oil?
  • 55. Spouse says “Cut the Grass!” Open garage door. Pull lawnmower to driveway. Check gas and oil. Get gas No Need Yes and/or oil gas or from oil? garage.
  • 56. Spouse says “Cut the Grass!” Open garage door. Pull lawnmower to driveway. Check gas and oil. Get gas No Need Yes Add gas or and/or oil gas or oil as from oil? needed. garage.
  • 57. Spouse says “Cut the Grass!” Open garage door. Pull lawnmower to driveway. Check gas and oil. Get gas No Need Yes Add gas or and/or oil gas or oil as from oil? needed. garage.
  • 58. Start Spouse says mower. “Cut the Grass!” Open garage door. Pull lawnmower to driveway. Check gas and oil. Get gas No Need Yes Add gas or and/or oil gas or oil as from oil? needed. garage.
  • 59. Start Spouse says mower. “Cut the Grass!” Open Mow the garage yard. door. Pull lawnmower to driveway. Check gas and oil. Get gas No Need Yes Add gas or and/or oil gas or oil as from oil? needed. garage.
  • 60. Start Spouse says mower. “Cut the Grass!” Open Mow the garage yard. door. Pull Turn lawnmower to lawnmower driveway. off. Check gas and oil. Get gas No Need Yes Add gas or and/or oil gas or oil as from oil? needed. garage.
  • 61. Start Spouse says mower. “Cut the Grass!” Open Mow the garage yard. door. Pull Turn lawnmower to lawnmower driveway. off. Check gas and oil. Get gas No Need Yes Add gas or and/or oil gas or oil as from oil? needed. garage.
  • 62. Start Spouse says Does mower. mower “Cut the Grass!” need to be washed? Open Mow the garage yard. door. Pull Turn lawnmower to lawnmower driveway. off. Check gas and oil. Get gas No Need Yes Add gas or and/or oil gas or oil as from oil? needed. garage.
  • 63. Start Spouse says Does mower. mower “Cut the Grass!” need to be washed? Open Mow the garage No yard. door. Pull Turn lawnmower to lawnmower driveway. off. Check gas and oil. Get gas No Need Yes Add gas or and/or oil gas or oil as from oil? needed. garage.
  • 64. Start Spouse says Does mower. mower “Cut the Yes Grass!” need to be washed? Open Mow the garage No yard. door. Pull Turn lawnmower to lawnmower driveway. off. Check gas and oil. Get gas No Need Yes Add gas or and/or oil gas or oil as from oil? needed. garage.
  • 65. Start Spouse says Does mower. mower “Cut the Yes Grass!” need to be washed? Open Get hose. Mow the garage No yard. door. Pull Turn Wash lawnmower to lawnmower mower. driveway. off. Check gas and oil. Get gas No Need Yes Add gas or and/or oil gas or oil as from oil? needed. garage.
  • 66. Start Spouse says Does mower. mower “Cut the Yes Grass!” need to be washed? Open Get hose. Mow the garage No yard. door. Return Pull Turn mower to Wash lawnmower to lawnmower garage. mower. driveway. off. Check gas and oil. Get gas No Need Yes Add gas or and/or oil gas or oil as from oil? needed. garage.
  • 67. Start Spouse says Does mower. mower “Cut the Yes Grass!” need to be washed? Open Get hose. Mow the garage No yard. door. Return Pull Turn mower to Wash lawnmower to lawnmower garage. mower. driveway. off. Close Check gas garage door. and oil. Get gas No Need Yes Add gas or and/or oil gas or oil as from oil? needed. garage.
  • 68. GROUP EXERCISE  Form up in “Ticket to Success” groups.  Draw a flow chart for the following process:

Notas do Editor

  1. A flow chart provides a visual or graphic representation of a process. It allows a team to see the actual flow or sequence of events in a process.\nToday we are going to go over flow chart basics. We will learn about flow charts, discuss them, and then create one.\n
  2. A flow chart provides a visual or graphic representation of a process. It allows a team to see the actual flow or sequence of events in a process.\nToday we are going to go over flow chart basics. We will learn about flow charts, discuss them, and then create one.\n
  3. A flow chart provides a visual or graphic representation of a process. It allows a team to see the actual flow or sequence of events in a process.\nToday we are going to go over flow chart basics. We will learn about flow charts, discuss them, and then create one.\n
  4. A flow chart provides a visual or graphic representation of a process. It allows a team to see the actual flow or sequence of events in a process.\nToday we are going to go over flow chart basics. We will learn about flow charts, discuss them, and then create one.\n
  5. For this presentation we will be working in groups. The groups will be defined by a color and we have 5 colors – purple, blue, beige, pink, and grey. \nEach group should have 5-6 people.\n
  6. What are some questions that you have about flow charts that you would like answered today?\nThink about these for a few minutes while we go Na Walking.\n
  7. Please stand if you have used a flow chart.\nRemain standing if you have used one for your job here at JCPH.\nThose standing please tell us about it.\n
  8. Flow Chart Ticket to Success Groups – \nPlease choose one of the bubbles to develop an idea for a flow chart prototype or model that applies to your work.\nBe ready to discuss that idea to the group in 5 minutes.\n
  9. Flow Chart Ticket to Success Groups – \nPlease choose one of the bubbles to develop an idea for a flow chart prototype or model that applies to your work.\nBe ready to discuss that idea to the group in 5 minutes.\n
  10. Flow Chart Ticket to Success Groups – \nPlease choose one of the bubbles to develop an idea for a flow chart prototype or model that applies to your work.\nBe ready to discuss that idea to the group in 5 minutes.\n
  11. Flow Chart Ticket to Success Groups – \nPlease choose one of the bubbles to develop an idea for a flow chart prototype or model that applies to your work.\nBe ready to discuss that idea to the group in 5 minutes.\n
  12. Flow Chart Ticket to Success Groups – \nPlease choose one of the bubbles to develop an idea for a flow chart prototype or model that applies to your work.\nBe ready to discuss that idea to the group in 5 minutes.\n
  13. Flow Chart Ticket to Success Groups – \nPlease choose one of the bubbles to develop an idea for a flow chart prototype or model that applies to your work.\nBe ready to discuss that idea to the group in 5 minutes.\n
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