1. Teaching Face to Face
By Curt Steinhorst, Founder and President
The Promentum Group

2. Communication Unpacked
• 7%, 38%, 55%
• Words, Tones of voice, Body Language

3. Current Situation
Technology shifts our communication preferences
• Face to face
• Phone
• Email
• Text
• Social Media

4. Technology and Communication
• Alms to the Sun God
• We control the interaction
• Lose the keys of influence

5. Why it Matters?
• Teams
• Sales
• Brand

6. Anxiety
• Get focus off self
• Build confidence
• Think about the positive

7. Rules of the Audience
• The audience is more forgiving than you are
• Audience does not demand perfection, they
demand effective
• Give yourself permission to be less than perfect,
never less than professional

8. What makes a successful
communicator?
• Authenticity
• Authority

9. AUTHENTICITY: FRIEND OR FOE
• Make an emotional connection
• Smile
• Eye Contact
• Common ground
• Storytelling
• Presence

10. Common Ground
The 4 P’s
• Profession
• Play
• People
• Purpose

11. Storytelling
• Look for them
• Well chosen topic
• An interesting setting
• Interesting characters
• A dynamic tension
o Curiosity is the intellectual need to answer questions and
close patterns- story plays into this universal desire by
posing questions and opening situations
• Don’t over-describe
• Powerful opening and closing

12. Presence
• Challenging: Biologically wired to search for new
stimulus
• Wiggle my toes. Take a deep breath.
• TECHNOLOGY ROBS THIS

13. AUTHORITY
3 sources
• Title
• Knowledge of the subject
• Self perception

14. AUTHORITY
Knowledge of the Subject
• Preparation
• Simple Structure
• Concrete rather than abstract
• Speak to the audience’s level
• Beware of the curse of knowledge
• Padding- You know, I mean, um, uh

15. AUTHORITY
Self Perception
• Audience’s perception
• Behavior and Cognitive

16. Cognitive
• Thoughts per day
• Identify limiting beliefs
• Optimism wins

17. BEHAVIORs
Action seems to follow feeling, but really action and
feeling go together; and by regulating the action,
which is under the more direct control of the will, we
can indirectly regulate the feeling, which is not.
WILLIAM JAMES

18. KEY BEHAVIORS
• Appearance- What tribe do you belong to?
• Posture and Gestures- The Alpha
• Voice- Variety

19. LEADING LESSONS
• Start with Why
• Have Patience
• Train New Hires
• Prioritize Face to Face Culture

20. MY INFORMATION
Curt Steinhorst
Curt@promentumgroup.com
214-810-2276
Speech Coaching, Media Training,
Messaging Consultation, Generation Building