2. Effective Communication
Takes place when:
Speaker delivers
message clearly
Listener understands the
message
However,
Effective communication
does not take place
when there are
obstacles known as
COMMUNICATION
BARRIERS
3. Communication Barriers
Physical Barriers
Perceptual Barriers
Emotional Barriers
Cultural Barriers
Language Barriers
Gender Barriers
Interpersonal Barriers
Semantic Barriers
9. Gender Barriers
Being male or female
Gender inequality
Discrimination
Gender stereotypes
10. Interpersonal Barriers
6 levels:
Withdrawal
Rituals
Pastimes
Working
Games
Closeness
3 types:
Emotional
Desire to participate and explore
11. Semantic Barriers
Words with different meanings
Denotations and connotations
Bad expressions Mannerisms
Faulty translation
Unclarified assumption
12. Overcoming Barriers
Speak clearly and not
too quickly
Self confidence
Conducive
environment
Understanding
Response
Use pictures
Use technological aids
13. Listening to Understanding
Rules for Good Listening:
Stop Talking
Put the person at ease
Show the person you want to listen
Remove distractions
Empathize
14. Listening to Understanding
Rules for Good Listening:
Be Patient
Hold your temper
Go easy on argument and criticism
Ask questions