Presented at IntraTeam Event 2017, Copenhagen Denmark March 2nd, 2017 #IntraTeam17

1. Copyright © President & Fellows of Harvard College
Let Search Power Your Intranet!
Ravi Mynampaty

2. About Ravi
A hustler making a living by pretending to know more about
Enterprise Search than he actually does...

4. “I can live on a good
compliment two
weeks with nothing
else to eat...”
@RaviMynampaty

5. Why the heck should I listen to Ravi?

7. Agenda
CASH
Architecture
Demo
Search
Index
Content UI

8. Umbrella Policy

9. What's this talk about?

10. Many metaphors...

11. Data lakes

12. Warehouses

13. Silos

15. Cleanse

16. Assemble

17. Supplement

18. Harmonize

19. Content
Search Index
CMS
Records
Web
pages RDBMS
Assemble HarmonizeCleanse Supplement
Learning
Management
Systems
Service
Management
Systems
CRM
Systems
etc.

21. Why?

25. Options
What? VF ⇒ PF
Replace variant forms (VF) with Preferred form (PF)
E.g., All variant forms of “Apple...” ⇒ “Apple Inc.”
Where?
Source UISearch Index

29. Metadata
PDF

30. PDF
Metadata
Search IndexSingle Record

33. Why?

36. Document
Analytics
(Popularity)
Search
Index
Single
Record
- Postal code ⇒ City, State
- Implicit metadata
- Link depth

37. Supplemented Records
Id <Record 1>
URL www.hbs.edu/faculty/
Popularity 950218
LinkDepth 1
Id <Record 2>
URL www.hbs.edu/mba/academic-experience/blog/post/hbs-global-initiative-research-centers
Popularity 2493
LinkDepth 6

38. For the sake of Relevance!
http://www.hbs.edu/search.aspx?q=finance&..
...&bboost=sum( product
(sub(10,LinkDepth),0.1),
max(log(Popularity),1) )
&...

40. Standardized Field Names
Record 3
Field:
Webaddress
Record 1
Field: URL
Record 2
Field: Link
Record 3
Field:
HBSLink
Record 1
Field:
HBSLink
Record 2
Field:
HBSLink
Search Index

41. Content
CMS
Records
Web
pages RDBMS
Learning
Management
Systems
Service
Management
Systems
CRM
Systems
etc.

42. Content
Search Index
CMS
Records
Web
pages RDBMS
Assemble HarmonizeCleanse Supplement
Learning
Management
Systems
Service
Management
Systems
CRM
Systems
etc.
OTC: One True Collection

43. Why?

44. Users

45. Federated Search
One search box to rule them all
Multiple search tool federation
Harmony at the SERP level
What we thought was the
Holy Grail
One True Collection (OTC)
One search box to rule them all
Single search index
Harmony at the result level
What the users wanted

48. Content
Search Index
Your Bank!
● Fast lookup
● Web services for
all our content
CMS
Records
Web
pages RDBMS
Assemble HarmonizeCleanse Supplement
Learning
Management
Systems
Service
Management
Systems
CRM
Systems
● Normalize data
● Remove special chars
● …
● Standard fields
● One True Collection
● ...
● Analytics (popularity)
● Postal Code⇒ city,state
● Implicit metadata
● LinkDepth
● ...
Intranet Websites etc.
Start making withdrawals !!
Joins
● PDF Full-text
● Person record
● ...
etc.
CASH

50. WebServicesAPIs
Solr
CMS
Web
Legacy 1
ITAssets
Legacy 2
Assets
Collections
Oracle
DB
Java
DBImport
Loader
Web Services
APIs
Web
Connector
Solr
XML
XML
Connector
Informatica
Web
Connector
Crawl
Pages
CMS
Web
Services
APIs
Web
Loader
Intranet,
Apps,
Portals
Websites
Websites
HBS
Search
Service
Enterprise Search Architecture

51. Some Architectural Considerations
Search index design
Hardware, Scalability
Query optimization
High Availability (HA), Disaster Recovery (DR)
Analytics, Ongoing relevance tuning
Security

53. Some Security Considerations
Logged In/Out
Repository level, Document level, Field level
Group-based, Role-based, Individual-based
Index-time vs. Query-time

56. Demo!

57. Thank you!
Questions?
searchguy@hbs.edu
@RaviMynampaty
linkedin.com/in/mynampaty
facebook.com/ravi.mynampaty