9. The Phrases_Example Operator: Hello, Nortel Netas, How can I help you? Alihan: This is Alihan ARICA. Can I have extension 3421? Operator: Certainly, hold on a minute, I'll put you through... Fatih: COE office, Fatih speaking. Alihan: This is Alihan ARICA calling, is Secil in? Fatih: I'm afraid she's out at the moment. Can I take a message? Alihan: Yes, Could you ask her to call me at … . I need to talk to her about the GWC booting problem, it's urgent. Fatih: Could you repeat the number please? Alihan: Yes, that's …. , and this is Alihan ARICA. Fatih: Thank you Mr ARICA, I'll make sure Secil gets this asap. Alihan: Thanks, bye. Fatih: Bye.
![Overview ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)