The document categorizes business analyst roles and responsibilities into three categories: strategic analyst, tactical analyst, and operational analyst. It lists common titles for analysts in each category and describes their typical knowledge areas and tasks. Strategic analysts focus on enterprise-level concerns like architecture, research, and consulting. Tactical analysts focus on requirements gathering, solution design, and agile development. Operational analysts focus on process analysis, production support, and continuous improvement.

1. Business Analyst Titles, Knowledge and Tasks
Strategic Analyst Tactical Analyst Operational Analyst
Titles
 Enterprise Architect,
 Business Architect,
 Enterprise Analyst,
 Enterprise Business Analyst,
 Project Portfolio Manager,
 Research Analyst,
 Market Analyst,
 Market Research Analyst,
 BI Analyst,
 Management Consultant,
 Business Value Manager,
 Product Owner
 Business Analyst,
 Business Systems Analyst,
 Systems Analyst,
 Technical Analyst,
 Requirements Engineer,
 Solution Architect,
 IT Business Analyst
 Agile Analyst,
 Agile Team Member,
 Data Analyst, Decision Analyst,
 User Experience (UX) Specialist,
 Product Manager,
 Change Manager,
 Release Manager.
 Operations Analyst,
 Business Process Analyst,
 Process Analyst,
 Continuous Improvement
Analyst,
 Production Support
Analyst,
 Production Support
Specialist,
 Help Desk Analyst.
Knowledge
Areas
 Enterprise/Business Architecture,
 Enterprise Analysis,
 Business Intelligence,
 Market Research,
 Management Consulting,
 Business Value Management,
 Product Ownership
 IT Business Analysis
 Agile Analysis
 Business Analytics
 Decision Analysis/Business Rules
 User Experience (UX)
 Product Management
 Change Management
 Process Analysis
 Production Support
Tasks
 Organizational Modeling,
 SWOT Analysis,
 Market Research,
 Capability Gap Analysis,
 Feasibility Studies,
 Decision Analysis,
 Business Rules Analysis,
 Surveys,
 Process Modeling,
 Prescriptive Data Analysis,
 Benchmarking,
 Organizational Change Readiness
Assessment.
 Observation,
 Interviews,
 Surveys/Questionnaires,
 Focus Group Discussion,
 Requirements Workshops,
 Document Analysis,
 Interface Analysis,
 Process Modeling,
 Data Modeling,
 Data Dictionary,
 Data Flow Diagraming,
Brainstorming,
 Decision Analysis,
 Business Rules Analysis,
 Prototyping,
 Estimation,
 Risk Analysis,
 Structured Walkthrough,
 Vendor Assessment,
 Solution Scope Definition,
 Product Backlog Grooming,
 Use Cases,
 User Stories,
 Personas,
 Stakeholder Map,
 Organizational Change
 Readiness Assessment,
 Metrics and Key Performance
Indicators,
 Acceptance and Evaluation
Criteria Definition,
 Lessons Learned.
 Observation,
 Process Modeling,
 Document Analysis,
 Root Cause Analysis,
 Problem Tracking