The document discusses how the US Department of Veterans Affairs (VA) is using APIs and cloud technology to transform veteran care through their Digital Health Platform (DHP). The DHP connects over 21 million veterans to the VA's various healthcare and benefits systems. It discusses three veterans - Byron, Warren, and Nora - and how their specific healthcare needs are met through real-time data sharing and analytics across the VA's different systems, including electronic health records and customer relationship management platforms. The DHP was built using MuleSoft's Anypoint Platform and leverages 19 APIs to connect various VA and Department of Defense systems together in order to provide seamless, integrated care to veterans.

1. Steve Rushing, Health IT Strategic Advisor,
Georgia Tech Innovation Institute
Leveraging APIs & the Cloud
to transform veteran care

2. All contents © MuleSoft Inc.
About the US Department of Veterans Affairs
Mission
To provide healthcare and services to America’s veterans
21,000,000
veterans served
•Key services offered
• Healthcare
• Disability compensation
• Vocational services
• Education coverage
• Insurance
150
hospitals
345,000
employees
820
outpatient clinics

3. All contents © MuleSoft Inc.
Addressing the healthcare needs of our veterans
Byron
Iraq war veteran diagnosed
with traumatic brain injury,
suffers from recurring
seizures
Warren
Vietnam war veteran
diagnosed with high blood
pressure, cholesterol
Nora
Iraq war veteran trying
to become pregnant and
start a family

4. All contents © MuleSoft Inc.
The DHP: One platform encompassing hundreds of systems

5. All contents © MuleSoft Inc.
Byron’s story
MuleSoft
Anypoint
Platform
Identify Tasks
DoD EHR (Cerner)
VA Process
Automation
Engine
VA EHR
VA CRM
VA RT
Analytics
Benefits Information
Current Medications
Medical Conditions
Veteran Demographics
Analyze
Data
Stream in
Real Time

6. All contents © MuleSoft Inc.
How the DHP leverages API-led connectivity
VA CRM (Salesforce) DoD EHR (Cerner) VA EHR VA Analytics (Apervita)
Enrollment System
Experience APIs
Process APIs
Enrollment Experience
1
Veteran Enrollment
2
1
System APIs
Clinical EventDoD EHR SyncPatient
2.2.3 Enrollment patient
2.2 Enrollment
2.2.1
2.1
2.2.2
2.2.2.22.2.1.2
2.2.1.1
2.2.3.1
2.1.1
Utility APIs

7. All contents © MuleSoft Inc.
Results
The team The timeline The results
• 4 solution architects
• 12 engineers
• 7 account managers
• 3 project managers
• 7 physicians
• 3 working weeks
(including a 3 day
hackathon, working
weekends)
• 19 APIs anchoring
connectivity across 3
EHRs and four cloud
systems

8. Thank you!