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Session 3
Business Model Canvas
&
Examples
2
First Plain Paper Photocopier - 1950
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No risk on originals
Low operating cost
Use plain paper
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to sell to customers!
Lease
$25/month
+
4¢/copy (min of $49/month)
3
business
model
“A business model describes the
rationale of how an organization
creates, delivers, and captures value”
4
BUSINESS MODEL
Product/Service
Create
Organization
Capture
Deliver
Customers
Revenue ($)
5
MENGADOPSI PROSES INOVASI
YANG BERDISIPLIN
MODEL PROSES DESSAIN INOVASI
business
model
canvas
6
tool to create & analyze
business models...
7
YOU CAN
• Create new business
models easily
• Analyze & update your
existing business model
8
building
blocks
9
1. Customer Segments
pelanggan dan pengguna mana yang Anda layani?
pekerjaan apa yang benar-benar ingin mereka selesaikan?
10
2. Value Proposition
apa yang kamu tawarkan kepada mereka?
apa yang dilakukan untuk mereka? apakah mereka
peduli?
11
3. Channels
bagaimana setiap segmen pelanggan ingin dijangkau?
melalui titik interaksi yang mana?
12
4. Customer Relationships
hubungan apa yang Anda bangun dengan setiap segmen?
pribadi? otomatis? serakah? kuat?
13
5. Revenue Streams
untuk apa pelanggan benar-benar bersedia membayar? bagaimana?
apakah Anda menghasilkan pendapatan transaksional atau berulang?
14
6. Key Resources
sumber daya apa yang mendukung model bisnis Anda?
aset mana yang penting?
15
7. Key Activities
Aktivitas apa yang Anda perlukan agar dapat bekerja
dengan baik dalam model bisnis Anda?
apa yang penting?
16
8. Key Partners
Mitra dan pemasok mana yang memanfaatkan
model Anda? siapa yang perlu Anda andalkan?
17
9. Cost Structure
bagaimana struktur biaya yang dihasilkan?
elemen kunci apa yang mendorong biaya Anda?
18
Business Model Canvas
19
A Business Model ?
© 2013 Davender Gupta - www.startupacademie.com
All Rights Reserved v20130429 21
How you
create,
deliver,
and
capture/harvest
value
What is a Business Model Canvas?
© 2013 Davender Gupta - www.startupacademie.com
All Rights Reserved v20130429 22
A visual representation of the various elements of your
Business Model.
Allows you to:
 see the relationships among the parts of your
model;
 identify hypothesis, assumptions and risks;
 plan validation testing (market, channels, pricing);
 find ways to add value or reduce cost;
 brainstorm market disruption strategies
© 2013 Davender Gupta - www.startupacademie.com
All Rights Reserved v20130429 23
The Business Model Canvas
© 2013 Davender Gupta - www.startupacademie.com
All Rights Reserved v20130429 24
Value Propositions
Customer Relationships
Customer Segments
Distribution Channels
Revenue StreamsCost Structure
Key Resources
Key Partners
Key Activities
1. Customer Segments
© 2013 Davender Gupta - www.startupacademie.com
All Rights Reserved v20130429 25
Customer Segments
1. Customer Segments
© 2013 Davender Gupta - www.startupacademie.com
All Rights Reserved v20130429 26
• Siapa pengguna dan pelanggan terpenting
Anda?
• Anda harus membuat potret mendetail
masing-masing ("arketipe")
• Lihatlah melampaui yang sudah jelas
• siapa pemangku kepentingannya?
• siapa yang paling termotivasi?
• siapa yang paling terlayani?
• siapa yang paling diuntungkan?
2. Value Proposition
© 2013 Davender Gupta - www.startupacademie.com
All Rights Reserved v20130429 27
Value Proposition
2. Value Proposition
© 2013 Davender Gupta - www.startupacademie.com
All Rights Reserved v20130429 28
Untuk setiap Segmen Pelanggan:
Apa RASA SAKIT mereka? (B2B) atau
ACHE mereka? (B2C)
Apa KEUNTUNGAN mereka untuk
mengatasi rasa sakit atau sakit
mereka?
Apa DECISION TRIGGER mereka?
The Decision Trigger
© 2013 Davender Gupta - www.startupacademie.com
All Rights Reserved v20130429 29
Bagaimana solusi Anda mengubah
kehidupan pelanggan menjadi lebih
baik?
«Apa itu RETURN ON USE»
Apakah penawaran Anda menjanjikan
nilai tambah yang cukup untuk
memotivasi pelanggan Anda menarik
kartu kredit mereka?
3. Distribution Channels
© 2013 Davender Gupta - www.startupacademie.com
All Rights Reserved v20130429 30
Distribution Channels
3. Distribution Channels
© 2013 Davender Gupta - www.startupacademie.com
All Rights Reserved v20130429 31
Bagaimana Anda memberikan nilai ini pada setiap tahap proses
pembelian?
Penemuan
Evaluasi
Membeli
Pengiriman
Layanan purna jual
Saluran Fisik atau Virtual?
Berapa nilai yang Anda tambahkan di setiap langkah?
4. Customer Relationships
© 2013 Davender Gupta - www.startupacademie.com
All Rights Reserved v20130429 32
Customer Relationships
4. Customer Relationships
© 2013 Davender Gupta - www.startupacademie.com
All Rights Reserved v20130429 33
Apa yang anda
DAPATKAN,
MENJAGA,
dan TUMBUH
basis pelanggan Anda?
Bagaimana Anda membangun
pelanggan yang setia dan antusias
dengan tawaran Anda?
5. Revenue Streams
© 2013 Davender Gupta - www.startupacademie.com
All Rights Reserved v20130429 34
Revenue Streams
5. Revenue Streams
© 2013 Davender Gupta - www.startupacademie.com
All Rights Reserved v20130429 35
Bagaimana Anda menghasilkan uang tunai dari setiap segmen pelanggan?
NILAI apa yang diberikan pelanggan atas manfaat yang Anda berikan?
NILAI apa yang bersedia dibayar pelanggan?
NILAI apa yang disimpulkan pelanggan dari harga Anda?
Arus Pendapatan = Strategi (Apa)
Harga = Taktik (Berapa Banyak dan Kapan)
Pertimbangkan dampaknya pada strategi GET-KEEP-GROW anda
5. Revenue Streams
© 2013 Davender Gupta - www.startupacademie.com
All Rights Reserved v20130429 36
Harga pada NILAI - bukan biaya
pemakaian
langganan
menyewa
lisensi
perantara (afiliasi)
freemium (gunakan dengan hati-hati!)
Di mana Anda dapat menghasilkan
pendapatan yang ditinggalkan orang
lain?
6. Key Resources
© 2013 Davender Gupta - www.startupacademie.com
All Rights Reserved v20130429 37
Key Resources
6. Key Resources
© 2013 Davender Gupta - www.startupacademie.com
All Rights Reserved v20130429 38
Infrastruktur dan sumber daya apa yang Anda butuhkan untuk memberikan apa yang Anda
janjikan?
alat, ruang, lokasi
personel (kualifikasi, in-house atau sub)
peralatan (sewa atau beli)
lisensi, kekayaan intelektual
persediaan (komponen, rakitan)
apa yang langka atau sulit didapat
persyaratan keuangan
jadwal akuisisi
Waspadalah terhadap menjanjikan lebih dari yang bisa Anda berikan!
7. Key Activities
© 2013 Davender Gupta - www.startupacademie.com
All Rights Reserved v20130429 39
Key Activities
7. Key Activities
© 2013 Davender Gupta - www.startupacademie.com
All Rights Reserved v20130429 40
Aktivitas utama (kiriman) apa
yang harus diproduksi - kapan
dan oleh siapa?
ketergantungan
tanggung jawab
8. Key Partners
© 2013 Davender Gupta - www.startupacademie.com
All Rights Reserved v20130429 41
Key Partners
8. Key Partners
© 2013 Davender Gupta - www.startupacademie.com
All Rights Reserved v20130429 42
Mitra
Pemasok
Pengembang
Distributor
Investor
Kolaborator
Afiliasi
Pesaing
Alternatif
Bagaimana masing-masing mitra membantu atau menghalangi model bisnis?
9. Cost Structure
© 2013 Davender Gupta - www.startupacademie.com
All Rights Reserved v20130429 43
Cost Structure
9. Cost Structure
© 2013 Davender Gupta - www.startupacademie.com
All Rights Reserved v20130429 44
Apa elemen penting dari struktur biaya?
Biaya tetap
Biaya variabel
Sumber daya, aktivitas, biaya mitra
Infrastruktur, operasional, biaya penjualan
Biaya penggajian, manfaat, struktur bonus, pajak
Berapa biaya untuk setiap elemen model bisnis?
Di manakah skala ekonomi?
Apa risikonya, yang tidak diketahui?
45
a business model describes the value an organization offers to
various customers and portrays the capabilities and partners
required for creating, marketing, and delivering this value and
relationship capital with the goal of generating profitable and
sustainable revenue streams
The Business Model Canvas
© 2013 Davender Gupta - www.startupacademie.com
All Rights Reserved v20130429 46
Value Propositions
Customer Relationships
Customer Segments
Distribution Channels
Revenue StreamsCost Structure
Key Resources
Key Partners
Key Activities
Validating The Canvas
© 2013 Davender Gupta - www.startupacademie.com
All Rights Reserved v20130429 47
Everything on you put on your canvas is
a HYPOTHESIS.
You must VALIDATE every element
through -
• Discovery (your own data)
• Research (other people’s data)
• Testing (simulation, MVP)
to uncover the DISRUPT.
Validating the Canvas
© 2013 Davender Gupta - www.startupacademie.com
All Rights Reserved v20130429 48
Discover
What you
know
That you
know (belief)
That you
don’t know
(hypothesis)
What you
don’t know
That you
know
(intuition)
That you
don’t know
(discovery)
The Four Disrupts
© 2013 Davender Gupta - www.startupacademie.com
All Rights Reserved v20130429 49
Offer (What):
 New offers (products or services) that did not exist up to
now (invention)
Process (How):
 New products or methods that allow the offer to be
produced faster, cheaper, more durable, better quality
(production)
Market (Who):
 Opening a new market segment poorly served until now, by
making minor modifications to one’s product or service
(marketing)
Value (Why):
 Meeting a need that is valued by an existing market, but not
satisfactorily met by competing offers, and doing it better
than the competition (positioning)
Discover the DISRUPT
© 2013 Davender Gupta - www.startupacademie.com
All Rights Reserved v20130429 50
How do you change the rules of the
competitive game?
The gold is in
the DISRUPT.
© 2013 Davender Gupta - www.startupacademie.com
All Rights Reserved v20130429 51
© 2013 Davender Gupta - www.startupacademie.com
All Rights Reserved v20130429 52
© 2013 Davender Gupta - www.startupacademie.com
All Rights Reserved v20130429 53
EXAMPLES
EXAMPLES
21
Example 1 Example 2
Refreshing lemonade to joggers Affordable VOIP calls
at public parks
22
Kelly’s Lemonade Stand: Refreshing Lemonade
KEY Y VALUE ELATIONSHIPS ST
PARTNERS TIVITIES PROPOSITION EGMENT
KEY
ESOURCES CHANNELS
COST STRUCTURE REVENUE STREAMS
23
1
2 3
4
5
6
7
8
9
Skype
KEY Y VALUE ELATIONSHIPS STOMER
PARTNERS TIVITIES PROPOSITION EGMENT
KEY
ESOURCES CHANNELS
COS
24
1
2 3
4
5
6
7
8
9
Example 3 Example 4
Photo sharing online Smooth shave for men & women
25
Flickr: Photo Sharing
KEY Y VALUE SHIPS STOMER
PARTNERS TIVITIES PROPOSITION EGMENT
KEY
ESOURCES CHANNELS
COST STRUCTURE REVENUE STREAMS
26
Gillette: Razors & Blades
KEY Y VALUE ELAT S STOMER
PARTNERS TIVITIES PROPOSITION EGMENT
KEY
ESOURCES CHANNELS
COST STRUCTURE REVENUE STREAMS
27
so what’s beyond the
CANVAS?
35
you need to validate your model
assumptions with the customers
until you get it right!
36
BUSINESS PLAN
37

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Entrepreneurship - Bisnis Model Canvas 28102020

  • 1. Session 3 Business Model Canvas & Examples 2
  • 2. First Plain Paper Photocopier - 1950 Easy to use No risk on originals Low operating cost Use plain paper TOO EXPENSIVE! to sell to customers! Lease $25/month + 4¢/copy (min of $49/month) 3
  • 3. business model “A business model describes the rationale of how an organization creates, delivers, and captures value” 4
  • 8. tool to create & analyze business models... 7
  • 9. YOU CAN • Create new business models easily • Analyze & update your existing business model 8
  • 11. 1. Customer Segments pelanggan dan pengguna mana yang Anda layani? pekerjaan apa yang benar-benar ingin mereka selesaikan? 10
  • 12. 2. Value Proposition apa yang kamu tawarkan kepada mereka? apa yang dilakukan untuk mereka? apakah mereka peduli? 11
  • 13. 3. Channels bagaimana setiap segmen pelanggan ingin dijangkau? melalui titik interaksi yang mana? 12
  • 14. 4. Customer Relationships hubungan apa yang Anda bangun dengan setiap segmen? pribadi? otomatis? serakah? kuat? 13
  • 15. 5. Revenue Streams untuk apa pelanggan benar-benar bersedia membayar? bagaimana? apakah Anda menghasilkan pendapatan transaksional atau berulang? 14
  • 16. 6. Key Resources sumber daya apa yang mendukung model bisnis Anda? aset mana yang penting? 15
  • 17. 7. Key Activities Aktivitas apa yang Anda perlukan agar dapat bekerja dengan baik dalam model bisnis Anda? apa yang penting? 16
  • 18. 8. Key Partners Mitra dan pemasok mana yang memanfaatkan model Anda? siapa yang perlu Anda andalkan? 17
  • 19. 9. Cost Structure bagaimana struktur biaya yang dihasilkan? elemen kunci apa yang mendorong biaya Anda? 18
  • 21. A Business Model ? © 2013 Davender Gupta - www.startupacademie.com All Rights Reserved v20130429 21 How you create, deliver, and capture/harvest value
  • 22. What is a Business Model Canvas? © 2013 Davender Gupta - www.startupacademie.com All Rights Reserved v20130429 22 A visual representation of the various elements of your Business Model. Allows you to:  see the relationships among the parts of your model;  identify hypothesis, assumptions and risks;  plan validation testing (market, channels, pricing);  find ways to add value or reduce cost;  brainstorm market disruption strategies
  • 23. © 2013 Davender Gupta - www.startupacademie.com All Rights Reserved v20130429 23
  • 24. The Business Model Canvas © 2013 Davender Gupta - www.startupacademie.com All Rights Reserved v20130429 24 Value Propositions Customer Relationships Customer Segments Distribution Channels Revenue StreamsCost Structure Key Resources Key Partners Key Activities
  • 25. 1. Customer Segments © 2013 Davender Gupta - www.startupacademie.com All Rights Reserved v20130429 25 Customer Segments
  • 26. 1. Customer Segments © 2013 Davender Gupta - www.startupacademie.com All Rights Reserved v20130429 26 • Siapa pengguna dan pelanggan terpenting Anda? • Anda harus membuat potret mendetail masing-masing ("arketipe") • Lihatlah melampaui yang sudah jelas • siapa pemangku kepentingannya? • siapa yang paling termotivasi? • siapa yang paling terlayani? • siapa yang paling diuntungkan?
  • 27. 2. Value Proposition © 2013 Davender Gupta - www.startupacademie.com All Rights Reserved v20130429 27 Value Proposition
  • 28. 2. Value Proposition © 2013 Davender Gupta - www.startupacademie.com All Rights Reserved v20130429 28 Untuk setiap Segmen Pelanggan: Apa RASA SAKIT mereka? (B2B) atau ACHE mereka? (B2C) Apa KEUNTUNGAN mereka untuk mengatasi rasa sakit atau sakit mereka? Apa DECISION TRIGGER mereka?
  • 29. The Decision Trigger © 2013 Davender Gupta - www.startupacademie.com All Rights Reserved v20130429 29 Bagaimana solusi Anda mengubah kehidupan pelanggan menjadi lebih baik? «Apa itu RETURN ON USE» Apakah penawaran Anda menjanjikan nilai tambah yang cukup untuk memotivasi pelanggan Anda menarik kartu kredit mereka?
  • 30. 3. Distribution Channels © 2013 Davender Gupta - www.startupacademie.com All Rights Reserved v20130429 30 Distribution Channels
  • 31. 3. Distribution Channels © 2013 Davender Gupta - www.startupacademie.com All Rights Reserved v20130429 31 Bagaimana Anda memberikan nilai ini pada setiap tahap proses pembelian? Penemuan Evaluasi Membeli Pengiriman Layanan purna jual Saluran Fisik atau Virtual? Berapa nilai yang Anda tambahkan di setiap langkah?
  • 32. 4. Customer Relationships © 2013 Davender Gupta - www.startupacademie.com All Rights Reserved v20130429 32 Customer Relationships
  • 33. 4. Customer Relationships © 2013 Davender Gupta - www.startupacademie.com All Rights Reserved v20130429 33 Apa yang anda DAPATKAN, MENJAGA, dan TUMBUH basis pelanggan Anda? Bagaimana Anda membangun pelanggan yang setia dan antusias dengan tawaran Anda?
  • 34. 5. Revenue Streams © 2013 Davender Gupta - www.startupacademie.com All Rights Reserved v20130429 34 Revenue Streams
  • 35. 5. Revenue Streams © 2013 Davender Gupta - www.startupacademie.com All Rights Reserved v20130429 35 Bagaimana Anda menghasilkan uang tunai dari setiap segmen pelanggan? NILAI apa yang diberikan pelanggan atas manfaat yang Anda berikan? NILAI apa yang bersedia dibayar pelanggan? NILAI apa yang disimpulkan pelanggan dari harga Anda? Arus Pendapatan = Strategi (Apa) Harga = Taktik (Berapa Banyak dan Kapan) Pertimbangkan dampaknya pada strategi GET-KEEP-GROW anda
  • 36. 5. Revenue Streams © 2013 Davender Gupta - www.startupacademie.com All Rights Reserved v20130429 36 Harga pada NILAI - bukan biaya pemakaian langganan menyewa lisensi perantara (afiliasi) freemium (gunakan dengan hati-hati!) Di mana Anda dapat menghasilkan pendapatan yang ditinggalkan orang lain?
  • 37. 6. Key Resources © 2013 Davender Gupta - www.startupacademie.com All Rights Reserved v20130429 37 Key Resources
  • 38. 6. Key Resources © 2013 Davender Gupta - www.startupacademie.com All Rights Reserved v20130429 38 Infrastruktur dan sumber daya apa yang Anda butuhkan untuk memberikan apa yang Anda janjikan? alat, ruang, lokasi personel (kualifikasi, in-house atau sub) peralatan (sewa atau beli) lisensi, kekayaan intelektual persediaan (komponen, rakitan) apa yang langka atau sulit didapat persyaratan keuangan jadwal akuisisi Waspadalah terhadap menjanjikan lebih dari yang bisa Anda berikan!
  • 39. 7. Key Activities © 2013 Davender Gupta - www.startupacademie.com All Rights Reserved v20130429 39 Key Activities
  • 40. 7. Key Activities © 2013 Davender Gupta - www.startupacademie.com All Rights Reserved v20130429 40 Aktivitas utama (kiriman) apa yang harus diproduksi - kapan dan oleh siapa? ketergantungan tanggung jawab
  • 41. 8. Key Partners © 2013 Davender Gupta - www.startupacademie.com All Rights Reserved v20130429 41 Key Partners
  • 42. 8. Key Partners © 2013 Davender Gupta - www.startupacademie.com All Rights Reserved v20130429 42 Mitra Pemasok Pengembang Distributor Investor Kolaborator Afiliasi Pesaing Alternatif Bagaimana masing-masing mitra membantu atau menghalangi model bisnis?
  • 43. 9. Cost Structure © 2013 Davender Gupta - www.startupacademie.com All Rights Reserved v20130429 43 Cost Structure
  • 44. 9. Cost Structure © 2013 Davender Gupta - www.startupacademie.com All Rights Reserved v20130429 44 Apa elemen penting dari struktur biaya? Biaya tetap Biaya variabel Sumber daya, aktivitas, biaya mitra Infrastruktur, operasional, biaya penjualan Biaya penggajian, manfaat, struktur bonus, pajak Berapa biaya untuk setiap elemen model bisnis? Di manakah skala ekonomi? Apa risikonya, yang tidak diketahui?
  • 45. 45 a business model describes the value an organization offers to various customers and portrays the capabilities and partners required for creating, marketing, and delivering this value and relationship capital with the goal of generating profitable and sustainable revenue streams
  • 46. The Business Model Canvas © 2013 Davender Gupta - www.startupacademie.com All Rights Reserved v20130429 46 Value Propositions Customer Relationships Customer Segments Distribution Channels Revenue StreamsCost Structure Key Resources Key Partners Key Activities
  • 47. Validating The Canvas © 2013 Davender Gupta - www.startupacademie.com All Rights Reserved v20130429 47 Everything on you put on your canvas is a HYPOTHESIS. You must VALIDATE every element through - • Discovery (your own data) • Research (other people’s data) • Testing (simulation, MVP) to uncover the DISRUPT.
  • 48. Validating the Canvas © 2013 Davender Gupta - www.startupacademie.com All Rights Reserved v20130429 48 Discover What you know That you know (belief) That you don’t know (hypothesis) What you don’t know That you know (intuition) That you don’t know (discovery)
  • 49. The Four Disrupts © 2013 Davender Gupta - www.startupacademie.com All Rights Reserved v20130429 49 Offer (What):  New offers (products or services) that did not exist up to now (invention) Process (How):  New products or methods that allow the offer to be produced faster, cheaper, more durable, better quality (production) Market (Who):  Opening a new market segment poorly served until now, by making minor modifications to one’s product or service (marketing) Value (Why):  Meeting a need that is valued by an existing market, but not satisfactorily met by competing offers, and doing it better than the competition (positioning)
  • 50. Discover the DISRUPT © 2013 Davender Gupta - www.startupacademie.com All Rights Reserved v20130429 50 How do you change the rules of the competitive game? The gold is in the DISRUPT.
  • 51. © 2013 Davender Gupta - www.startupacademie.com All Rights Reserved v20130429 51
  • 52. © 2013 Davender Gupta - www.startupacademie.com All Rights Reserved v20130429 52
  • 53. © 2013 Davender Gupta - www.startupacademie.com All Rights Reserved v20130429 53
  • 55. Example 1 Example 2 Refreshing lemonade to joggers Affordable VOIP calls at public parks 22
  • 56. Kelly’s Lemonade Stand: Refreshing Lemonade KEY Y VALUE ELATIONSHIPS ST PARTNERS TIVITIES PROPOSITION EGMENT KEY ESOURCES CHANNELS COST STRUCTURE REVENUE STREAMS 23 1 2 3 4 5 6 7 8 9
  • 57. Skype KEY Y VALUE ELATIONSHIPS STOMER PARTNERS TIVITIES PROPOSITION EGMENT KEY ESOURCES CHANNELS COS 24 1 2 3 4 5 6 7 8 9
  • 58. Example 3 Example 4 Photo sharing online Smooth shave for men & women 25
  • 59. Flickr: Photo Sharing KEY Y VALUE SHIPS STOMER PARTNERS TIVITIES PROPOSITION EGMENT KEY ESOURCES CHANNELS COST STRUCTURE REVENUE STREAMS 26
  • 60. Gillette: Razors & Blades KEY Y VALUE ELAT S STOMER PARTNERS TIVITIES PROPOSITION EGMENT KEY ESOURCES CHANNELS COST STRUCTURE REVENUE STREAMS 27
  • 61. so what’s beyond the CANVAS? 35
  • 62. you need to validate your model assumptions with the customers until you get it right! 36