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The Role of Modern Retail in Foods Retailing

                                                                 Some Myths explored




                                                                         M. Sundarraj
                                                Collabrant Incubators Private Limited

Modern Retail Myths Explored.        AIFPA Conclave, New Delhi
                                        16th November, 2007
©Collabrant Incubators Pvt. Ltd
What we all know by now




Modern Retail Myths Explored.     AIFPA Conclave, New Delhi
                                     16th November, 2007
©Collabrant Incubators Pvt. Ltd
Modern Retail Myths Explored.     AIFPA Conclave, New Delhi
                                     16th November, 2007
©Collabrant Incubators Pvt. Ltd
Modern Retail Myths Explored.     AIFPA Conclave, New Delhi
                                     16th November, 2007
©Collabrant Incubators Pvt. Ltd
Modern Retail Myths Explored.     AIFPA Conclave, New Delhi
                                     16th November, 2007
©Collabrant Incubators Pvt. Ltd
Modern Retail Myths Explored.     AIFPA Conclave, New Delhi
                                     16th November, 2007
©Collabrant Incubators Pvt. Ltd
Modern Retail Myths Explored.     AIFPA Conclave, New Delhi
                                     16th November, 2007
©Collabrant Incubators Pvt. Ltd
Modern Retail Myths Explored.     AIFPA Conclave, New Delhi
                                     16th November, 2007
©Collabrant Incubators Pvt. Ltd
Modern Retail Myths Explored.     AIFPA Conclave, New Delhi
                                     16th November, 2007
©Collabrant Incubators Pvt. Ltd
Modern Retail Myths Explored.     AIFPA Conclave, New Delhi
                                     16th November, 2007
©Collabrant Incubators Pvt. Ltd
Then




Modern Retail Myths Explored.     AIFPA Conclave, New Delhi
                                     16th November, 2007
©Collabrant Incubators Pvt. Ltd
Now




Modern Retail Myths Explored.     AIFPA Conclave, New Delhi
                                     16th November, 2007
©Collabrant Incubators Pvt. Ltd
Then




Modern Retail Myths Explored.     AIFPA Conclave, New Delhi
                                     16th November, 2007
©Collabrant Incubators Pvt. Ltd
Now




Modern Retail Myths Explored.     AIFPA Conclave, New Delhi
                                     16th November, 2007
©Collabrant Incubators Pvt. Ltd
Then




Modern Retail Myths Explored.     AIFPA Conclave, New Delhi
                                     16th November, 2007
©Collabrant Incubators Pvt. Ltd
Now




Modern Retail Myths Explored.     AIFPA Conclave, New Delhi
                                     16th November, 2007
©Collabrant Incubators Pvt. Ltd
So what’s new?




Modern Retail Myths Explored.     AIFPA Conclave, New Delhi
                                     16th November, 2007
©Collabrant Incubators Pvt. Ltd
• Store Ambience
                  • Better Lighting
                  • Better Ventilation & Sanitation



      • Better Displays
                  • Organized Racks
                  • Better Inventory availability



      • More Branded options
                  • Including private and store labels



Modern Retail Myths Explored.        AIFPA Conclave, New Delhi
                                        16th November, 2007
©Collabrant Incubators Pvt. Ltd
What the reports would like you to believe

   • Modern = Better & Cheaper


   • Shorter Supply Chain = Saves Money


   • Bigger = More Efficient


   • Consolidation Better than Fragmentation
Modern Retail Myths Explored.     AIFPA Conclave, New Delhi
                                     16th November, 2007
©Collabrant Incubators Pvt. Ltd
But is it all hunky dory?




Modern Retail Myths Explored.        AIFPA Conclave, New Delhi
                                        16th November, 2007
©Collabrant Incubators Pvt. Ltd
Let’s Examine some of these myths




Modern Retail Myths Explored.     AIFPA Conclave, New Delhi
                                     16th November, 2007
©Collabrant Incubators Pvt. Ltd
Myth 1: Modern = Cheaper Cheaper
                         Myth 1: Modern = Better =

     • Did you know that India has some of
       the cheapest distribution systems in
       the world ?
                 • Where part carton pack is the standard
                 • Where you can buy a single stick of cigarette or a sachet



     • Did you know that in traditional stores,
       the margins from Factory to Customer
       are still less than 20% ?
                 • Including Freight, C&F Agent charges/ CST, where
                   applicable

Modern Retail Myths Explored.       AIFPA Conclave, New Delhi
                                       16th November, 2007
©Collabrant Incubators Pvt. Ltd
How does that obtain?


    • Our traditional distribution systems are
      driven by self-employed people

    • Often operating from home servicing about
      400- 500 stores in a small 5 kilometer radius

    • Operate on low overheads



Modern Retail Myths Explored.     AIFPA Conclave, New Delhi
                                     16th November, 2007
©Collabrant Incubators Pvt. Ltd
A Typical Distributor
                                          His home




                                    His Garage


Modern Retail Myths Explored.      AIFPA Conclave, New Delhi
                                      16th November, 2007
©Collabrant Incubators Pvt. Ltd
A Typical Retailer




Modern Retail Myths Explored.          AIFPA Conclave, New Delhi
                                          16th November, 2007
©Collabrant Incubators Pvt. Ltd
Our Findings- Price stackup
            Traditional Grocers & General Stores
MRP                         100.00               Basis
Retailer Margin                9.09 10% Mark up
VAT                            1.14 12.5% on Retailer Margin
Retailer Landed Cost         89.77
Dist Mrg                       5.08 6% Mark up
VAT                            0.64 12.5% on Dist. Margin
Dist Landed Cost             84.06
Company VAT                    9.34 12.5% Mark Up
Gross Sales Income (GSI)     74.72
C&F Agent / Frt Charges        3.74 5% on GSI
Net Sales Income(Incl ED)    70.98
Excise Duty+ Edu Cess         9.79 16.32% of 60% of MRP
Net Sales Income             61.19 200 Stores/ 3 Cities
Modern Retail Myths Explored.        AIFPA Conclave, New Delhi
                                        16th November, 2007
©Collabrant Incubators Pvt. Ltd
By comparison, Modern trade takes out 25% of MRP
                 Excluding Freight, C&F Agent charges / CST
                       Modern Trade
MRP                         100.00                 Basis
Retailer Margin              25.00 25% Margin
VAT                            3.13 12.5% on Retailer Margin
Ret Landed Cost              71.88
Dist Mrg                       0.00
VAT                            0.00
Dist Landed Cost             71.88
Company VAT                    7.99 12.5% Mark Up
Gross Sales Income (GSI)     63.89
C&F Agent / Frt Charges        3.19 5% on GSI
Net Sales Income(Incl ED)    60.69
Excise Duty+ Edu Cess          9.79 16.32% of 60% of MRP
                                       50 Stores/ 3 Cities
Net Sales Income             50.90
Modern Retail Myths Explored.     AIFPA Conclave, New Delhi
                                     16th November, 2007
©Collabrant Incubators Pvt. Ltd
Implication?
  If
  • Cost of Manufacturing is given
  • And if Modern Trade takes larger margins



  Then
  • As % of sales from Modern trade goes up,
    Surely MRP will go up?

Modern Retail Myths Explored.       AIFPA Conclave, New Delhi
                                       16th November, 2007
©Collabrant Incubators Pvt. Ltd
Myth 2: Shorter Supply Chain= VFM

   • Typical Freight cost in most FMCG/ Processed
     foods companies is less than 5% of ex-factory
     price

         – At current prices, India works on 0.75% per day of transport.
         – No part of this country is more than 7 days from any other part




   • Shrinkage of chain in processed foods ???

         – Too many regional variations in cuisine for 1 national supplier
         – Not enough volumes to justify consolidation of capacity with national
           supply chain
         – No national supply chain can improve on the ability of the local
           distributor to predict the requirements of his locality


Modern Retail Myths Explored.      AIFPA Conclave, New Delhi
                                      16th November, 2007
©Collabrant Incubators Pvt. Ltd
Siemens/ IIM Bangalore Study of Grocery Chain




 Value is added only on wastage & handling losses!
Modern Retail Myths Explored.     AIFPA Conclave, New Delhi
                                     16th November, 2007
©Collabrant Incubators Pvt. Ltd
Myth 3: Bigger is Cheaper

    • Most traditional Indian stores are owner run
    • Staff are often relatives & home-town folk
                      – Both result in lower overheads



    • Most Indian grocers are operating out of
      owned, not rented premises
                      – Lower cost of operations

    • By Comparison, Modern Format retailers
      spend upto
                • 7% on Rent
                • 3% on Salaries & Admin


Modern Retail Myths Explored.         AIFPA Conclave, New Delhi
                                         16th November, 2007
©Collabrant Incubators Pvt. Ltd
Our Survey Comparison

                                             Traditional Grocer
      Modern Trade
      • Better Refrigeration                 • Less Inventory
      • Better Lighting                      • Less Display and Lighting
      • Better Hygiene                       • More Personalized



                                                   – Rent: Negligible
            – Rent: 5-7%
                                                   – Salaries: 2%
            – Salaries : 3-4%
                                                   – Overheads: 0.5%
            – Overheads: 2%


  Who’s going to pay for this additional cost?
Modern Retail Myths Explored.     AIFPA Conclave, New Delhi
                                     16th November, 2007
©Collabrant Incubators Pvt. Ltd
Myth 4: Consolidation is Better
• Even Metro SEC A and A+ working women
  (Who count only for 6% of Metro audience) do not bother


      – 70% still shop at traditional grocer
      – On an average, make 4 visits to the store,
      – Over 50% keep monthly “khata”- Credit


• If Urban infrastructure / travel is becoming
  more congested

  Would you rather travel 2km or 200 yards?
Modern Retail Myths Explored.     AIFPA Conclave, New Delhi
                                     16th November, 2007
©Collabrant Incubators Pvt. Ltd
Implications for Marketers & Consumers




Modern Retail Myths Explored.     AIFPA Conclave, New Delhi
                                     16th November, 2007
©Collabrant Incubators Pvt. Ltd
People can eat only that much
                  even as they become more affluent!
Modern Retail Myths Explored.     AIFPA Conclave, New Delhi
                                     16th November, 2007
©Collabrant Incubators Pvt. Ltd
So is all this hype about the top?


     Top 3 : 6 m HH
     3% of Population




Modern Retail Myths Explored.           AIFPA Conclave, New Delhi
                                           16th November, 2007
©Collabrant Incubators Pvt. Ltd
Food for Thought


      • If Retail rental rates stay crazily high
                        – As they are in India right now




      • If there is herd mentality in rush to
        retail
                        – As evidenced in India right now




Modern Retail Myths Explored.          AIFPA Conclave, New Delhi
                                          16th November, 2007
©Collabrant Incubators Pvt. Ltd
In short-shelf life products , wastage reduction may
            move consumers from traditional retail
Modern Retail Myths Explored.     AIFPA Conclave, New Delhi
                                     16th November, 2007
©Collabrant Incubators Pvt. Ltd
But in ambient temp, shelf stable products,
                        Kirana will remain king

  • For most FMCG / processed product
    companies, price-value economics require
    to keep addressing the base of the
    pyramid

  • To address even the middle of the
    pyramid, wide-spread reach and
    availability at the nearby grocer at low
    costs of supply chain will remain critical

Modern Retail Myths Explored.     AIFPA Conclave, New Delhi
                                     16th November, 2007
©Collabrant Incubators Pvt. Ltd
Time to Question,
                                        Validate,
                                      Or Repudiate
                                  some of these Myths ?




Modern Retail Myths Explored.           AIFPA Conclave, New Delhi
                                           16th November, 2007
©Collabrant Incubators Pvt. Ltd
Modern Retail Myths Explored.     AIFPA Conclave, New Delhi
                                     16th November, 2007
©Collabrant Incubators Pvt. Ltd

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Some Myths In Food Retailing - India Explored

  • 1. The Role of Modern Retail in Foods Retailing Some Myths explored M. Sundarraj Collabrant Incubators Private Limited Modern Retail Myths Explored. AIFPA Conclave, New Delhi 16th November, 2007 ©Collabrant Incubators Pvt. Ltd
  • 2. What we all know by now Modern Retail Myths Explored. AIFPA Conclave, New Delhi 16th November, 2007 ©Collabrant Incubators Pvt. Ltd
  • 3. Modern Retail Myths Explored. AIFPA Conclave, New Delhi 16th November, 2007 ©Collabrant Incubators Pvt. Ltd
  • 4. Modern Retail Myths Explored. AIFPA Conclave, New Delhi 16th November, 2007 ©Collabrant Incubators Pvt. Ltd
  • 5. Modern Retail Myths Explored. AIFPA Conclave, New Delhi 16th November, 2007 ©Collabrant Incubators Pvt. Ltd
  • 6. Modern Retail Myths Explored. AIFPA Conclave, New Delhi 16th November, 2007 ©Collabrant Incubators Pvt. Ltd
  • 7. Modern Retail Myths Explored. AIFPA Conclave, New Delhi 16th November, 2007 ©Collabrant Incubators Pvt. Ltd
  • 8. Modern Retail Myths Explored. AIFPA Conclave, New Delhi 16th November, 2007 ©Collabrant Incubators Pvt. Ltd
  • 9. Modern Retail Myths Explored. AIFPA Conclave, New Delhi 16th November, 2007 ©Collabrant Incubators Pvt. Ltd
  • 10. Modern Retail Myths Explored. AIFPA Conclave, New Delhi 16th November, 2007 ©Collabrant Incubators Pvt. Ltd
  • 11. Then Modern Retail Myths Explored. AIFPA Conclave, New Delhi 16th November, 2007 ©Collabrant Incubators Pvt. Ltd
  • 12. Now Modern Retail Myths Explored. AIFPA Conclave, New Delhi 16th November, 2007 ©Collabrant Incubators Pvt. Ltd
  • 13. Then Modern Retail Myths Explored. AIFPA Conclave, New Delhi 16th November, 2007 ©Collabrant Incubators Pvt. Ltd
  • 14. Now Modern Retail Myths Explored. AIFPA Conclave, New Delhi 16th November, 2007 ©Collabrant Incubators Pvt. Ltd
  • 15. Then Modern Retail Myths Explored. AIFPA Conclave, New Delhi 16th November, 2007 ©Collabrant Incubators Pvt. Ltd
  • 16. Now Modern Retail Myths Explored. AIFPA Conclave, New Delhi 16th November, 2007 ©Collabrant Incubators Pvt. Ltd
  • 17. So what’s new? Modern Retail Myths Explored. AIFPA Conclave, New Delhi 16th November, 2007 ©Collabrant Incubators Pvt. Ltd
  • 18. • Store Ambience • Better Lighting • Better Ventilation & Sanitation • Better Displays • Organized Racks • Better Inventory availability • More Branded options • Including private and store labels Modern Retail Myths Explored. AIFPA Conclave, New Delhi 16th November, 2007 ©Collabrant Incubators Pvt. Ltd
  • 19. What the reports would like you to believe • Modern = Better & Cheaper • Shorter Supply Chain = Saves Money • Bigger = More Efficient • Consolidation Better than Fragmentation Modern Retail Myths Explored. AIFPA Conclave, New Delhi 16th November, 2007 ©Collabrant Incubators Pvt. Ltd
  • 20. But is it all hunky dory? Modern Retail Myths Explored. AIFPA Conclave, New Delhi 16th November, 2007 ©Collabrant Incubators Pvt. Ltd
  • 21. Let’s Examine some of these myths Modern Retail Myths Explored. AIFPA Conclave, New Delhi 16th November, 2007 ©Collabrant Incubators Pvt. Ltd
  • 22. Myth 1: Modern = Cheaper Cheaper Myth 1: Modern = Better = • Did you know that India has some of the cheapest distribution systems in the world ? • Where part carton pack is the standard • Where you can buy a single stick of cigarette or a sachet • Did you know that in traditional stores, the margins from Factory to Customer are still less than 20% ? • Including Freight, C&F Agent charges/ CST, where applicable Modern Retail Myths Explored. AIFPA Conclave, New Delhi 16th November, 2007 ©Collabrant Incubators Pvt. Ltd
  • 23. How does that obtain? • Our traditional distribution systems are driven by self-employed people • Often operating from home servicing about 400- 500 stores in a small 5 kilometer radius • Operate on low overheads Modern Retail Myths Explored. AIFPA Conclave, New Delhi 16th November, 2007 ©Collabrant Incubators Pvt. Ltd
  • 24. A Typical Distributor His home His Garage Modern Retail Myths Explored. AIFPA Conclave, New Delhi 16th November, 2007 ©Collabrant Incubators Pvt. Ltd
  • 25. A Typical Retailer Modern Retail Myths Explored. AIFPA Conclave, New Delhi 16th November, 2007 ©Collabrant Incubators Pvt. Ltd
  • 26. Our Findings- Price stackup Traditional Grocers & General Stores MRP 100.00 Basis Retailer Margin 9.09 10% Mark up VAT 1.14 12.5% on Retailer Margin Retailer Landed Cost 89.77 Dist Mrg 5.08 6% Mark up VAT 0.64 12.5% on Dist. Margin Dist Landed Cost 84.06 Company VAT 9.34 12.5% Mark Up Gross Sales Income (GSI) 74.72 C&F Agent / Frt Charges 3.74 5% on GSI Net Sales Income(Incl ED) 70.98 Excise Duty+ Edu Cess 9.79 16.32% of 60% of MRP Net Sales Income 61.19 200 Stores/ 3 Cities Modern Retail Myths Explored. AIFPA Conclave, New Delhi 16th November, 2007 ©Collabrant Incubators Pvt. Ltd
  • 27. By comparison, Modern trade takes out 25% of MRP Excluding Freight, C&F Agent charges / CST Modern Trade MRP 100.00 Basis Retailer Margin 25.00 25% Margin VAT 3.13 12.5% on Retailer Margin Ret Landed Cost 71.88 Dist Mrg 0.00 VAT 0.00 Dist Landed Cost 71.88 Company VAT 7.99 12.5% Mark Up Gross Sales Income (GSI) 63.89 C&F Agent / Frt Charges 3.19 5% on GSI Net Sales Income(Incl ED) 60.69 Excise Duty+ Edu Cess 9.79 16.32% of 60% of MRP 50 Stores/ 3 Cities Net Sales Income 50.90 Modern Retail Myths Explored. AIFPA Conclave, New Delhi 16th November, 2007 ©Collabrant Incubators Pvt. Ltd
  • 28. Implication? If • Cost of Manufacturing is given • And if Modern Trade takes larger margins Then • As % of sales from Modern trade goes up, Surely MRP will go up? Modern Retail Myths Explored. AIFPA Conclave, New Delhi 16th November, 2007 ©Collabrant Incubators Pvt. Ltd
  • 29. Myth 2: Shorter Supply Chain= VFM • Typical Freight cost in most FMCG/ Processed foods companies is less than 5% of ex-factory price – At current prices, India works on 0.75% per day of transport. – No part of this country is more than 7 days from any other part • Shrinkage of chain in processed foods ??? – Too many regional variations in cuisine for 1 national supplier – Not enough volumes to justify consolidation of capacity with national supply chain – No national supply chain can improve on the ability of the local distributor to predict the requirements of his locality Modern Retail Myths Explored. AIFPA Conclave, New Delhi 16th November, 2007 ©Collabrant Incubators Pvt. Ltd
  • 30. Siemens/ IIM Bangalore Study of Grocery Chain Value is added only on wastage & handling losses! Modern Retail Myths Explored. AIFPA Conclave, New Delhi 16th November, 2007 ©Collabrant Incubators Pvt. Ltd
  • 31. Myth 3: Bigger is Cheaper • Most traditional Indian stores are owner run • Staff are often relatives & home-town folk – Both result in lower overheads • Most Indian grocers are operating out of owned, not rented premises – Lower cost of operations • By Comparison, Modern Format retailers spend upto • 7% on Rent • 3% on Salaries & Admin Modern Retail Myths Explored. AIFPA Conclave, New Delhi 16th November, 2007 ©Collabrant Incubators Pvt. Ltd
  • 32. Our Survey Comparison Traditional Grocer Modern Trade • Better Refrigeration • Less Inventory • Better Lighting • Less Display and Lighting • Better Hygiene • More Personalized – Rent: Negligible – Rent: 5-7% – Salaries: 2% – Salaries : 3-4% – Overheads: 0.5% – Overheads: 2% Who’s going to pay for this additional cost? Modern Retail Myths Explored. AIFPA Conclave, New Delhi 16th November, 2007 ©Collabrant Incubators Pvt. Ltd
  • 33. Myth 4: Consolidation is Better • Even Metro SEC A and A+ working women (Who count only for 6% of Metro audience) do not bother – 70% still shop at traditional grocer – On an average, make 4 visits to the store, – Over 50% keep monthly “khata”- Credit • If Urban infrastructure / travel is becoming more congested Would you rather travel 2km or 200 yards? Modern Retail Myths Explored. AIFPA Conclave, New Delhi 16th November, 2007 ©Collabrant Incubators Pvt. Ltd
  • 34. Implications for Marketers & Consumers Modern Retail Myths Explored. AIFPA Conclave, New Delhi 16th November, 2007 ©Collabrant Incubators Pvt. Ltd
  • 35. People can eat only that much even as they become more affluent! Modern Retail Myths Explored. AIFPA Conclave, New Delhi 16th November, 2007 ©Collabrant Incubators Pvt. Ltd
  • 36. So is all this hype about the top? Top 3 : 6 m HH 3% of Population Modern Retail Myths Explored. AIFPA Conclave, New Delhi 16th November, 2007 ©Collabrant Incubators Pvt. Ltd
  • 37. Food for Thought • If Retail rental rates stay crazily high – As they are in India right now • If there is herd mentality in rush to retail – As evidenced in India right now Modern Retail Myths Explored. AIFPA Conclave, New Delhi 16th November, 2007 ©Collabrant Incubators Pvt. Ltd
  • 38. In short-shelf life products , wastage reduction may move consumers from traditional retail Modern Retail Myths Explored. AIFPA Conclave, New Delhi 16th November, 2007 ©Collabrant Incubators Pvt. Ltd
  • 39. But in ambient temp, shelf stable products, Kirana will remain king • For most FMCG / processed product companies, price-value economics require to keep addressing the base of the pyramid • To address even the middle of the pyramid, wide-spread reach and availability at the nearby grocer at low costs of supply chain will remain critical Modern Retail Myths Explored. AIFPA Conclave, New Delhi 16th November, 2007 ©Collabrant Incubators Pvt. Ltd
  • 40. Time to Question, Validate, Or Repudiate some of these Myths ? Modern Retail Myths Explored. AIFPA Conclave, New Delhi 16th November, 2007 ©Collabrant Incubators Pvt. Ltd
  • 41. Modern Retail Myths Explored. AIFPA Conclave, New Delhi 16th November, 2007 ©Collabrant Incubators Pvt. Ltd