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Engaging Your Community with
  Electronic Communication
Today’s Agenda
I.     Welcome and introductions
II.    Stewardship is not a dirty word
III.   Attracting new members
IV.    Break
V.     Engaging your current members
VI.    Results of having an engaged church
Bulletin Improvements?
Stewardship is not a dirty word
What if your members were…
• 13 times more likely to have invited someone to attend
  mass at your church in the past month?
• Were 3 times as satisfied with their lives?
• Spent more than 2 hours per week serving and helping
  others in their community?
• Tripled their giving to their church?
• The key…
How to grow an engaged church?
• Attract New Members
  –   You don’t get a second chance at a first impression
  –   Building and grounds
  –   Welcoming environment
  –   Website
• Engaging Current Members
  – How easy is it for a new member to know what service
    opportunities are needed?
  – Who do they contact?
  – Who can answer their questions?
Attracting New Members
Building a GREAT Church
         website
Website Axiom
• In Real Estate its “location, location, location”
• On the Internet, we had one axiom, but may be
  developing a second:




                                      It’s all about conversation!
Why You Need a Good Website
• The next generation of parishioners are growing up
  online. Simple. End of Discussion.
• Internet searches are far more common than Yellow
  Pages searches.
• Your website is your online marketing tool.
• If you don’t do it, others will try: masstimes.org,
  parishesonline.com, SeekAndFind.com,
  TheCatholicDirectory.com
Creating a Good Website
• Pick a Content Management System (CMS) that is
  simple to use.
• Put someone in charge of it. You have a bulletin editor,
  do you have a website editor?
• Keep the content fresh
• Start small…just a few pages and then grow from there
Why You Need a GREAT Website
• The Internet is moving from a marketing and
  informational tool to an Engagement tool.
• Not only is the next generation of parishioners growing
  up online, they’re more comfortable engaging there too!
• Your website is your online marketing tool but can also
  be a parishioner engagement tool. Our goal is to drive
  engagement online and into Mass.
Creating a GREAT Website
• Start with…
   – Your Parish Mission and Vision…these will guide you
   – A theme…does your church already have a logo? Taglines?
     Color standards? Standard fonts?
• Hire a professional or a volunteer, but make sure they’re
  up to the task
   – Unfortunately, well intentioned volunteers are the number one
     cause of outdated and abandoned websites
• Design first, then build and then test…they’re all equally
  important
• Don’t forget to launch…have a goal and stick to it
Things on a Church’s Home Page
What not to do
• Attempt more than you can handle…start with a plan or
  start small
• Blogging, Facebook, Twitter? Yes, but only if you’re
  committed
• Pictures of people? Yes, absolutely,
  but only with their permission
• Flash? Use it sparingly. Remember
  it doesn’t work on some mobile devices
• No Pop-ups and no special effects
• Music, Hit Counters and Busy Backgrounds
Need a new website? WeConnect
Let’s take a break
Engaging New Members
Social Media and the Church
What is the oldest social
       network?
What is the oldest social
       network?
      Religion
What is a Social Network?
Social Networking is not new,
but digital social networking is
     changing the way we
         communicate.
“The new technologies are not only changing the way we
 communicate, but communication itself, so much so that it
 could be said that we are living through a period of vast
 cultural transformation. This means of spreading
 information and knowledge is giving birth to a new way of
 learning and thinking, with unprecedented opportunities for
 establishing relationships and building fellowship.”

                   Message Of His Holiness Pope Benedict XVI
                   For the 45th World Day of Communications
                   June 5, 2011
The Internet is Now Leading the Way
The Next Generation of Parishioners is
          Growing Up Online
Adapting and embracing this
change is the challenge the
church is facing.

The church must adapt to the new
communication styles or be left
behind.
How does the church take
advantage of the new digital
communication tools?
The Challenge is Engagement
             (not technology)
1. Plan to meet your parishioners where they are already
   gathering: online.
2. Find the right people who know the technology and can
   earn your trust.
3. In the end, it will save you time and free up staff for
   more meaningful ministry.
.
                                                            Mom’s Group
                                                            (anyone can
                                                                join)


  Invite members
       to join
(give them the key)                                            Festival
                                                              Planning
                                                                Group
                                                             (ask to join)




                      They receive access to your “lobby”     Finance
                        and general membership group.          Group
                                                            (by invitation
                                                                Only)
Let’s take a look at WeGather
Online Donations
Benefits of an Online Donation System
• LPi’s online donation solution
• Members set up their own accounts, online
• Weekly, semi-monthly, monthly, quarterly or one-time
  donations
• Donations deposited in your account twice per week
• Set up multiple funds:
   – General
   – Building
   – Special Events
Let’s take a look at WeShare
WeShare Fees & Costs
•   No start up fee
•   Month-to-month agreement
•   Monthly Fee $29/mo**
•   LPi’s transaction fee = 1.5% + $.75
    – Credit card pass through fee = 2.25%
• Incidental and rare fees
    – NSF = $4
    – Stop Payment = $4
    – Chargeback = $5
Parishioner Activation Program
•   Custom Posters
•   Custom Flyers
•   Custom Post Cards
•   Brochures for New Parishioner Handbooks
•   Bulletin and Pulpit Announcements
•   Bulletin Advertisements (for LPi print customers only)
•   Engagement Manager
    – Training & Set Up
    – Best Practices and Ideas
    – Assistance with custom materials
Mike Stone                 Debbie Farina
Internet Product Manager   Regional Marketing Representative
MStone@4LPi.com            DFarina@4LPi.com

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Engaging Your Community with Electronic Communication

  • 1. Engaging Your Community with Electronic Communication
  • 2. Today’s Agenda I. Welcome and introductions II. Stewardship is not a dirty word III. Attracting new members IV. Break V. Engaging your current members VI. Results of having an engaged church
  • 4. Stewardship is not a dirty word
  • 5. What if your members were… • 13 times more likely to have invited someone to attend mass at your church in the past month? • Were 3 times as satisfied with their lives? • Spent more than 2 hours per week serving and helping others in their community? • Tripled their giving to their church? • The key…
  • 6. How to grow an engaged church? • Attract New Members – You don’t get a second chance at a first impression – Building and grounds – Welcoming environment – Website • Engaging Current Members – How easy is it for a new member to know what service opportunities are needed? – Who do they contact? – Who can answer their questions?
  • 8. Building a GREAT Church website
  • 9. Website Axiom • In Real Estate its “location, location, location” • On the Internet, we had one axiom, but may be developing a second: It’s all about conversation!
  • 10. Why You Need a Good Website • The next generation of parishioners are growing up online. Simple. End of Discussion. • Internet searches are far more common than Yellow Pages searches. • Your website is your online marketing tool. • If you don’t do it, others will try: masstimes.org, parishesonline.com, SeekAndFind.com, TheCatholicDirectory.com
  • 11. Creating a Good Website • Pick a Content Management System (CMS) that is simple to use. • Put someone in charge of it. You have a bulletin editor, do you have a website editor? • Keep the content fresh • Start small…just a few pages and then grow from there
  • 12. Why You Need a GREAT Website • The Internet is moving from a marketing and informational tool to an Engagement tool. • Not only is the next generation of parishioners growing up online, they’re more comfortable engaging there too! • Your website is your online marketing tool but can also be a parishioner engagement tool. Our goal is to drive engagement online and into Mass.
  • 13. Creating a GREAT Website • Start with… – Your Parish Mission and Vision…these will guide you – A theme…does your church already have a logo? Taglines? Color standards? Standard fonts? • Hire a professional or a volunteer, but make sure they’re up to the task – Unfortunately, well intentioned volunteers are the number one cause of outdated and abandoned websites • Design first, then build and then test…they’re all equally important • Don’t forget to launch…have a goal and stick to it
  • 14. Things on a Church’s Home Page
  • 15. What not to do • Attempt more than you can handle…start with a plan or start small • Blogging, Facebook, Twitter? Yes, but only if you’re committed • Pictures of people? Yes, absolutely, but only with their permission • Flash? Use it sparingly. Remember it doesn’t work on some mobile devices • No Pop-ups and no special effects • Music, Hit Counters and Busy Backgrounds
  • 16. Need a new website? WeConnect
  • 17. Let’s take a break
  • 19. Social Media and the Church
  • 20. What is the oldest social network?
  • 21. What is the oldest social network? Religion
  • 22. What is a Social Network?
  • 23. Social Networking is not new, but digital social networking is changing the way we communicate.
  • 24. “The new technologies are not only changing the way we communicate, but communication itself, so much so that it could be said that we are living through a period of vast cultural transformation. This means of spreading information and knowledge is giving birth to a new way of learning and thinking, with unprecedented opportunities for establishing relationships and building fellowship.” Message Of His Holiness Pope Benedict XVI For the 45th World Day of Communications June 5, 2011
  • 25. The Internet is Now Leading the Way
  • 26. The Next Generation of Parishioners is Growing Up Online Adapting and embracing this change is the challenge the church is facing. The church must adapt to the new communication styles or be left behind.
  • 27. How does the church take advantage of the new digital communication tools?
  • 28. The Challenge is Engagement (not technology) 1. Plan to meet your parishioners where they are already gathering: online. 2. Find the right people who know the technology and can earn your trust. 3. In the end, it will save you time and free up staff for more meaningful ministry.
  • 29. . Mom’s Group (anyone can join) Invite members to join (give them the key) Festival Planning Group (ask to join) They receive access to your “lobby” Finance and general membership group. Group (by invitation Only)
  • 30. Let’s take a look at WeGather
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  • 40. Benefits of an Online Donation System
  • 41. • LPi’s online donation solution • Members set up their own accounts, online • Weekly, semi-monthly, monthly, quarterly or one-time donations • Donations deposited in your account twice per week • Set up multiple funds: – General – Building – Special Events
  • 42. Let’s take a look at WeShare
  • 43. WeShare Fees & Costs • No start up fee • Month-to-month agreement • Monthly Fee $29/mo** • LPi’s transaction fee = 1.5% + $.75 – Credit card pass through fee = 2.25% • Incidental and rare fees – NSF = $4 – Stop Payment = $4 – Chargeback = $5
  • 44. Parishioner Activation Program • Custom Posters • Custom Flyers • Custom Post Cards • Brochures for New Parishioner Handbooks • Bulletin and Pulpit Announcements • Bulletin Advertisements (for LPi print customers only) • Engagement Manager – Training & Set Up – Best Practices and Ideas – Assistance with custom materials
  • 45. Mike Stone Debbie Farina Internet Product Manager Regional Marketing Representative MStone@4LPi.com DFarina@4LPi.com

Notas do Editor

  1. How people communicateExpectationsabout communicationWherepeople communicateWhen people communicate
  2. The Internet has replaced paper and penThey text, not talkE-mail is even old school—Facebook is current.
  3. The internet is a communication tool just likeTelevisionRadioPrinted wordOur collective voices.The internet is neither good nor bad.What’s good or bad is how people use it.
  4. You have people with the required skillsYou are not necessarily going to create more work for yourselves. You may actually create less.You can afford the costYou need to communicate with you parishioners where they are and how they now expectSocial Networking isn’t one way communication its interactive communication.Its about:EngagementDialogActive ParticipationWeb 1.0 to Web 2.0; Church 1.0 to Church 2.0
  5. You give your members a key to get into your WeGather “building”Letting them in gives them access to your general parishioner group, and also lets the see some other groups, with various security “doors.”Your mom’s group might have a fully open doSome groups, like maybe your festival planning committee, they can see the “door” and ask for the “key”—or membership to the group.or, they just have to click to see those messagesOther groups they can’t see at all—they can only enter the group if they are invited. Perhaps your finance committee is this way.
  6. Donations increaseConsistent givingbetter budgetingConvenience Reduction in costs & timeprinting costspostage costscounting accounting/reconciliationSatisfaction of member demand