1. Introduction to
Exchange Server 2010
Name
Title
Microsoft Corporation

2. Strategic Business Challenges
Lowering Increasing Managing
IT Costs Productivity Risk
“I need to reduce “Sales needs to easily “We need to deliver
hardware costs and connect with customers secure and compliant
operational overhead” while on the road” communications tools”
- IT Manager - VP of Sales - CIO
“How do I balance these needs in a changing workplace?”

3. Flexible and Anywhere Protection and
Reliable Access Compliance
• Continuous Availability • Manage Inbox Overload • E-mail Archiving
• Simplify Administration • Enhance Voice Mail • Protect Communications
• Deployment Flexibility • Collaborate Effectively • Advanced Security
Optimize for
Software + Services

4. Flexible and Reliable
• Single platform for availability, backup, and recovery
• Online mailbox moves keep users connected
• Role-based administration and user self-service
• Web-based management and remote PowerShell
• Choice of storage from SAN to low-cost DAS
• Modular server roles ease deployment

5. Continuous Availability
San Jose New York
DB1 DB1 DB1 Replicate databases
Recover quickly DB2 DB2 DB2 to remote datacenter
from disk and DB3 DB3 DB3
database failures DB4 DB4 DB4
DB5 DB5 DB5
• Evolution of Continuous Replication technology
• Provides full redundancy of Exchange roles on as few as two servers
• Reduce backup frequency through up to 16 replicas of each database
• Can be deployed on a range of storage options

6. Continuous Availability
•
E-mail Client
− Sending messages
− Receiving messages
− Accessing entire mailbox
Client Access Server
•
Mailbox Server 1 Mailbox Server 2

7. Simplify Administration

8. Simplify Administration
Track the Status of
Sent Messages
Create and Manage
Distribution Groups

9. Deployment Flexibility
Storage Area Direct Attached Direct Attached JBOD SATA
Network (SAN) w/ SAS Disks w/ SATA Disks (RAID-less)
• Continual platform innovation yields over 70% reduction in disk I/O
• Disk I/O patterns optimized for better hardware utilization
• Resilience against corruption through automated page-level repairs

10. Deployment Flexibility
Enterprise Network Phone system
(PBX or VOIP)
Edge Transport Hub Transport
Routing and Routing and policy
AV/AS
External
SMTP
servers
Mailbox Unified Messaging
Storage of Voice mail and
mailbox items voice access
Mobile phone
Client Access
Web browser Client connectivity
Web services
Outlook
(remote user) Line of business
application
Outlook (local user)

11. Anywhere Access
• Enhanced conversation view eases Inbox navigation
• MailTips help avoid undelivered/misdirected e-mail
• Text preview of voice mail messages for faster triage
• Customizable call handling rules and menu options
• Full featured experience across all “three screens”
• Federation of Free/Busy details with partners

12. Manage Inbox Overload
Conversation View
Instant Messaging
Ignore Conversation

13. Manage Inbox Overload
MailTips in
Outlook 2010
MailTips in
Outlook Web App

14. Enhance Voice Mail
Audio playback
Contextual Contact
Actions
Text Preview
of Voice Mail

15. Enhance Voice Mail
Defining a Custom
Managing Call Voice Mail Menu
Answer Rules

16. Collaborate Effectively

17. Collaborate Effectively
External Contact
Free/Busy Information

18. Protection and Compliance
• Integrated archiving, retention, and discovery
• Granular retention and legal hold policies
• Array of Informational Protection and Control tools
• Automate Rights Management policies in Transport
• Multiple antivirus scanning engines with Forefront
• Choice of service or on-premises protection

19. E-mail Archiving
• Secondary mailbox • Automated and • Capture deleted • Web-based UI
with separate quota time-based criteria and edited e-mail • Search primary,
• Appears in Outlook • Set policies at item messages archive, and
and OWA or folder level • Offers single item recoverable items
• Managed through • Expiry date shown restore • Delegate through
EMC or PowerShell in e-mail message • Notify user on hold roles-based admin

20. E-mail Archiving
Apply Move and Delete Policies
to Individual Messages
Policies Applied to All
E-mail Within a Folder
Retention Policy
and Expiry Details

21. E-mail Archiving
Delegate Access
to Specialists
Rich Search Criteria
and Targeting Options
Results Stored in
Specialized Mailbox

22. Protect Communications
Alert Modify Protect Redirect
LESS RESTRICTIVE MORE RESTRICTIVE
Classify Append Review Block
• Apply the right level of control based on the sensitivity of the data
• Maximize control and minimize unnecessary user disruptions

23. Protect Communications
• Transport Rule action to apply
Rights Management template
to e-mail or voice mail
messages
• Support for scanning of
attachments and searching of
Transport Protection Rule
protected e-mail
• “Do Not Forward” policies
available by default
• Information protection across
PC, Web, and mobile device

24. Advanced Security
Hosted Service On-Premises Software
Internet SMTP
Hub Transport Server Mailbox Server Client Access Server
Antivirus and anti-spam protection for
Exchange Server 2010 Server Roles
• Multiple scan engines throughout the corporate infrastructure
• Tight integration with Exchange maximizes availability and performance
• Easy-to-use admin console for central configuration and operation

25. Optimized for Software + Services
On-Premises Cloud Service
PC
PHONE
WEB
Consistent User Experience

26. Lower IT costs with a Flexible and
Reliable messaging platform
Increase productivity through Anywhere
Access to business communications
Better manage risk by safeguarding your
business with Protection and Compliance

27. © 2009 Microsoft Corporation. All rights reserved. Microsoft, Exchange ActiveSync, Forefront, Outlook, Windows Mobile, and other product names are or may be registered trademarks and/or trademarks in the
U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must
respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this
presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.