Self management the-influence_edge_model
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Self management the-influence_edge_model
- 3. Why Influencing Skills? Influencing skills are important, even if you don’t have clear authority.
- 4. Why Influencing Skills? Success depends on the ability to influence those over whom you have no direct control.
- 5. Why Influencing Skills? Influencing skills can help you get information or persuade people.
- 6. Why Influencing Skills? • Finish work faster
- 7. Why Influencing Skills? • Finish work faster • Reduce conflict
- 8. Why Influencing Skills? • Finish work faster • Reduce conflict • Relieve stress
- 9. Why Influencing Skills? • Finish work faster • Reduce conflict • Relieve stress • Demonstrate that you’re a team player
- 10. Why Influencing Skills? • Finish work faster • Reduce conflict • Relieve stress • Demonstrate that you’re a team player • Be a better negotiator
- 12. Influence Situations You need information to accomplish a goal.
- 13. Influence Situations You need management support.
- 14. Influence Situations You need the help of an expert.
- 15. Influence Situations Someone resists your idea after you presented it in a logical, rational way.
- 17. Fundamental Factors • Your Goal
- 18. Fundamental Factors • Your Goal • The Other Person
- 19. Your Goal
- 20. Your Goal • Know who you have to influence
- 21. Your Goal • Know who you have to influence • Give yourself a time frame
- 22. Your Goal • Know who you have to influence • Give yourself a time frame • Know what you want
- 23. Your Goal • Know who you have to influence • Give yourself a time frame • Know what you want • State the goal in positive terms
- 24. Your Goal • Know who you have to influence • Give yourself a time frame • Know what you want • State the goal in positive terms • Determine if someone else is involved
- 25. Your Goal • Determine your mindset
- 26. Your Goal • Determine your mindset • Check any assumptions you are making
- 27. Your Goal • Determine your mindset • Check any assumptions you are making • Look at the situation objectively
- 28. Your Goal • Determine ways the other person needs you
- 29. Your Goal • Determine ways the other person needs you • Find someone who has been successful in a similar situation
- 30. The Other Person
- 31. The Other Person • Determine what you can do to make it easier for the other person
- 32. The Other Person • Determine what you can do to make it easier for the other person • Put yourself in the other person’s shoes
- 33. The Other Person • Determine what you can do to make it easier for the other person • Put yourself in the other person’s shoes • Try to determine the other person’s mindset
- 34. Fundamental Factors After consideration of the goal and the other person, decide what energies would be most useful in your situation.
- 35. Push Energy
- 36. Push Energy Push Energy is direct, forceful and persuasive.
- 37. Push Energy Push Energy gets people to change their course of action.
- 38. Push Energy Use when: • You know what you want
- 39. Push Energy Use when: • You know what you want • You have good reasons to build a case
- 40. Push Energy Use when: • You know what you want • You have good reasons to build a case • You need a more direct approach
- 41. Assert State clearly and directly what you want.
- 42. Suggest Make clear suggestions that are relevant to the situation.
- 43. Provide Rationale Provide reasons or benefits that interest the other person.
- 44. Identify Consequences Identify what may happen if the other person doesn’t do what you ask.
- 45. Pull Energy
- 46. Pull Energy Pull Energy is inclusive and involving.
- 47. Pull Energy Pull Energy helps the other person see alternatives.
- 48. Pull Energy Use when: • You want to build a relationship
- 49. Pull Energy Use when: • You want to build a relationship • You need the involvement of others
- 50. Pull Energy Use when: • You want to build a relationship • You need the involvement of others • You require additional information
- 51. Open-Ended Questions Ask questions to gather information, and to find out what the other person is thinking.
- 52. Open-Ended Questions Encourage the involvement of the other person.
- 53. Focused Questions Ask questions that help the other person focus on alternatives.
- 54. Summarize Summarize what the other person has said, so you can clarify issues and demonstrate understanding.
- 55. Disclose Disclose information that helps build trust.
- 56. Push/Pull Energy
- 57. Push/Pull Energy Push/Pull is a blend of both Push and Pull energies.
- 58. Push/Pull Energy Use when: • You need to address conflict
- 59. Push/Pull Energy Use when: • You need to address conflict • You want to create breakthrough results
- 60. Push/Pull Energy Use when: • You need to address conflict • You want to create breakthrough results • You want to provide meaningful exchanges
- 61. Offer Incentives Offer incentives to make it easier for the other person to do what you are asking.
- 62. Highlight Commonalities Highlight goals, values and positions that are similar and different.
- 63. Create a Vision Create a positive vision of what might happen if the other person does what you want.