The document discusses important employee behaviors that yield effective business. It identifies 9 key behaviors: judgment, team orientation, high energy/results focus, change agent mindset, creative spirit/drive, willingness to fail, passion, honesty, and selflessness. It emphasizes the importance of "hiring A players" and finding talented people who are the best fit. Selecting and developing top talent is seen as the most important aspect of business.

1. Can You Name Employee
Behaviors that Yield the
Most Effective Business?
Your People Are Your Business

2. “ The only irreplaceable capital an
organization possesses is the
knowledge and ability of its people.
The productivity of that capital
depends on how effectively people
share their competence with those
who can use it”
- Andrew Carnegie

3. “The most important decisions
businesspeople make are not
“what” decisions but “who”
decisions”
-
Jim Collins

4. Message: Some people are better
than other people.
Some people are a helluva lot better
than other people.

5. “… That’s what I consider one
of the few things I actually can
contribute individually to—to really try
to instill in the organization the goal of
having ‘A’ players. In
everything I’ve done it really
pays to go after the best people
in the world.”
-
Steve Jobs

6. So what are these nine most
important behaviors,
attitudes, and strengths
?

7. 1

8. Judgment

9. Judgment
• Makes sound decisions
• Quick to id core issues
• Thinks strategic
• Can prioritize well

10. 2

11. Team
oriented

12. Team oriented
• Easy to work with
• Good listener
• Treats people with
respect
• personable

13. 3

14. High energy,
results
focused

15. High energy, results
focused
• Decision maker
• Action oriented
• energetic

16. 4

17. Change agent

18. Change agent
• Desire to improve
• Likes continual learning

19. 5

20. Creative spirit
and drive

21. Creative spirit and
drive
• Rapid learner
• Focus on simplicity

22. 6

23. Not afraid to
fail

24. Not afraid to fail
• Eager to do new things
• Ability to contribute
outside of specialty

25. 7

26. Passionate

27. Passionate
• Inspire others
• tenacity

28. Finding Employees Who
Live their Passion
People want to be part of
something larger than
themselves.
They want to be part of
something they’re really proud
of, that they’ll fight for,
sacrifice for , trust.”
- Howard Schultz, Starbucks

29. 8

30. Honesty

31. Honesty
• Candor
• Directness
• Ability to admit
mistakes

32. 9

33. Selflessness

34. Selflessness
• Team before self
• Make time to help
others
• Open
• Shares information
proactively

35. FINAL
THOUGHTS

36. Be a talent
hound and put
priority on
finding the
best people

37. “Development can help great people be
even better
but if I had a dollar to
spend, I’d spend 70
cents getting the right
person in the door.”
—Paul Russell, Director, Leadership &
Development, Google

38. “In short, hiring is the
most important aspect
of business and yet
remains woefully
misunderstood.”
Source: Wall Street
Journal, 10.29.08

39. Mike Schoultz
Digital marketing, social media, and
customer service designer who builds
creative marketing campaigns that
customers remember.
Business development strategist with
over 35 years experience developing and
implementing business campaigns to
drive companies vision and growth.

40. Contacts:
• digitalsparkm@gmail.com
• www.digitalsparkmarketing.com
• Twitter: @mikeschoultz
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