7. Phatic communication:
When we Do NOT to communicate information or
ideas, rather to establish a mood of sociability.
https://www.youtube.com/watch?v=v80J9E11tlk
12. avoid these when you speak:
grammatical errors
Slang
Clichés
Euphemism
Profanity
Jargon
Regionalism
sexist/racist/heterosexist/ageist languages
14. Profanity: language that is disrespectful of sacred things
http://www.worldmag.com/2011/11/profanity_and_art
15. Euphemism:
avoiding language that would be offensive in a social
setting (not necessary to be avoided)
https://www.youtube.com/watch?v=CNk_kzQCclo
16. Jargon, Regionalism
Jargon: language particular to a specific profession
Regionalism: words and phrases specific to a region
Technical Jargon: https://www.youtube.com/watch?v=aW2LvQUcwqc
Regionalism, and why it works: https://www.youtube.com/watch?v=w8TWfuOiNzE
19. Confusion can arise…
If you suspect someone might misunderstand your terminology, you
must define the term.
Define potentially confusing words when you speak.
It is recommended to use concrete language rather
than vague or abstract when you speak.
20. Dating & Frozen evaluation
Dating: specify when you made the observation since everything
changes over time.
Frozen evaluation: in which you don’t allow your assessment to
change over time.
Dating is the opposite of frozen evaluation.