An update on phd research to Oct 2010

1. Solution Design in Logistics Outsourcing Briefing Pack Richard Gibson October 2010

5. Early results; behaviours LSP’s The good and the bad

6. Early results – a hierarchy of risk and reward Progress to date Early Results Interviews Survey 1 Survey 2 Survey 3 Blind Outsourcing: No service or operational criteria, customer not able to specify requirements, probably chasing a cost saving. Procurement Officer Outsourcing: Specification based On previous 12 to 18 months performance. Save money Outsourcing to change an element of the supply chain that customer cannot do on their own. End result defined in terms of infrastructure, people & process is agreed with the customer pre contract. Targets agreed across term ‘ Traditional outsourcing’ led in partnership with Customer’s logistics team or consultants. Process includes ITT, RFI etc Prescriptive: Customer owns Infrastructure and assets. LSP supplies labour and Intellectual Property within clearly defined and closely managed boundaries Customer Supply Chain Control High Low Balance of risk to customer Low High JSC with organisations sharing infrastructure and risk

9. Interviews Progress to date Early Results Interviews Survey 1 Survey 2 Survey 3

11. Interview structure Progress to date Early Results Interviews Survey 1 Survey 2 Survey 3

13. Interview findings; areas of divergence Progress to date Early Results Interviews Survey 1 Survey 2 Survey 3

14. Interviews - fear of benchmarking Progress to date Early Results Interviews Survey 1 Survey 2 Survey 3

15. Surveys Progress to date Early Results Interviews Survey 1 Survey 2 Survey 3

21. Survey 2 Progress to date Early Results Interviews Survey 1 Survey 2 Survey 3

24. Survey 3 Progress to date Early Results Interviews Survey 1 Survey 2 Survey 3