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ISB&M Nande                                                                 Prof.Sunny Arora
PGDM
Term III, 2011-13

                    PRODUCT & BRAND MANAGEMENT
                                      COURSE OUTLINE

1.     COURSE OBJECTIVE

       Managers need to understand what exactly a Brand is. Branding is a term used very
       frequently in Boardrooms and in Marketing divisions. How is Brand Building different
       from Promotional activities like Advertising? What all goes into a Brand for it to be a
       success? Where do we place Branding in our Marketing Plans?

       The course tries to answer all such questions with the theories that have been recently
       conceived and are followed in the Academic circles globally. This course will develop
       the skillset to create a comprehensive Branding Strategy for anything that comes under
       the scope of Marketing.

2.     CONTENTS OF THE COURSE

       1. Brand Equity Models by Aaker and Keller.

       2. Brand Identity Models by Aaker and Kapferer.

       3. Theory of Brand Personality.

       4. Understanding the System of Brands.

       5. Limits of Extension of Brands.

       6. Measuring Brand Equity.

       7. Concepts of doing a comprehensive Strategic Brand Analysis.



2.     COMPONENTS OF EVALUATION

          Presentation                               :    20
          Project ++                                 :    20
          Attendance **                              :    10
          Case Analysis                              :    10
          End Term                                   :    40
Criteria for Evaluation on performance in Presentations
Content***                                  :       10
Presentation Aesthetics                     :        3
Delivery                                     :       3
Q&A                                         :        2
Time Management                              :        2

Note: Presentation has to be delivered in a maximum time of 30 min. and every member of the
group has to participate. There would be a Q & A session after the presentation for 10 min.

** 2 Marks deducted for every lecture missed

*** Marks on content are further subdivided on the basis of

           •   How comprehensively are the topics covered

           •   Understanding and Explanation of the topic

           •   Examples (preferably Indian)

           •   Visual and aural usage

           •   References

++
  All the students have to prepare a Strategic Brand Analysis of a company of their choice. The
Project has to be submitted in both assignment and presentation format.

Contents of the Branding Project

     •   Executive Summary and table of Contents

     •   Introduction of the Brand (Brand over the years, Market Analysis and Competitive Analysis)

     •   Brand Equity Initiatives

     •   Brand Identity of the Company

     •   Leveraging of the Brand

     •   Brand Valuation

     •   Future course of action

Send me both the documents zipped as a single file.

Note: All your individual submissions reaching me directly or indirectly should be named as
<PGDM_2011-13>_<Name>_<ISBM Roll No.> _<Topic>

     All your group submissions reaching me directly or indirectly should be named as
<PGDM_2011-13_<Topic>

3.    SUGGESTED READINGS

      A.     Books



      1.     Aaker, David A. ; Building Strong Brands, Pocket Books.



      2.     SenGupta, Subroto; Brand Positioning: Strategies for Competitive Advantage, Second
             Edition.


      3.     Aaker David A. ; Managing Brand Equity, The Free Press.



      4.     Kapferer, Jean Noel; Strategic Brand Management, Kogan Page Publishing, Second
             Edition.



      5.     Keller, Kevin Lane; Strategic Brand Management, Prentice Hall, Second Edition.



      6.     Aaker, David A. ; Brand Portfolio Strategy, Free Press Publishing.



      7.     Ries, Al and Jack Trout; Positioning: The Battle for your Mind, McGraw Hill.



      B.      Journals

      1.     Journal of Marketing
      2.     Journal of Consumer Research
      3.     Harvard Business Review
      4.     Journal of Advertising
      5.     Journal of Marketing Research
Strategic Brand Management
                            Term III(January 09 – March 10, 2012)

       Session 1: Introduction to Branding – A Case Study on ‘Shimla Dairy Products’

Pre-session
Reading          •   Basics of Branding

Learning         •   Introduction to various Brand Management Strategies as a
Outcome              subset of Marketing Strategies


                     Session 2: Branding and Positioning – A Revision

                     •   Definitions and concepts of Branding and Positioning
                                                                                        Sengupta,
Pre-session          •   Methods of Positioning                                         Subroto
Reading
                     •   Problems in Positioning

                     •   Practical Applications of Positioning
Learning
Outcome              •   Positioning as an integral component of Marketing Strategy



                              Session 3: Models of Brand Equity

                     •   Definition of Brand Equity                                     Aaker,
                                                                                        Building Strong
Pre-session          •   Components of Brand Equity                                     Brands;
Reading
                                                                                        Pgs 1-26
                     •   Customer Based Brand Equity

Conceptual
                                                                                        Aaker,
Exercises/           •   Visualize the meaning of a Brand in terms of its
                                                                                        Managing
Application              components                                                     Brand Equity;
Exercises/
                                                                                        Pgs 1-180
Case Study
                     •   Application of the various Models of Brand Equity
                                                                                        Keller, Kevin
Learning
                     •   Placing it in the right context when designing the Marketing   Lane; Pgs
Outcome
                         Plan and while discussing Promotional Strategies               41-117




                                 Session 4: Branding of Saturn
Aaker,
Pre-session      •    The Saturn Story                                              Building Strong
Reading                                                                             Brands;
                                                                                    Pgs 37-66
Group Work       •    Presentation on The Saturn Story
(In Classroom)
                 •    Understanding a new way of Brand Management as applied
Learning
Outcome               by GM for its Brand Saturn



                          Session 5: Concept of Brand Identity


                                                                                    Aaker,
                 •    Aaker’s Model of Brand Identity                               Building Strong
Pre-session
                                                                                    Brands;
Reading          •    Kapferer’s Brand Identity Prism                               Pgs 67-136,
                                                                                    175-206
                 •    Importance of Brand Identity in Strategic Brand
Learning              Management                                                    Kapferer, Pgs
Outcome                                                                             90-122
                 •    Applications of various models of Brand Identity



                       Session 6: Brand Equity of Maggi in India


                 •    Information search on Brand Building initiatives of Maggi
Pre-session
Reading               since its launch in India

                 •    A Presentation on Branding Strategies of Maggi in India
                      explaining the Brand Equity models of Aaker’s and Keller’s

Group Work       •    Their Positioning and Repositioning initiatives
(In Classroom)
                 •    The gamut of products they offer and their Branding
                      initiatives

                 •    Getting Clarity on the concepts of Brand Equity through the
Learning
Outcome               example of Maggi

                     Session 7: Brand Identity of Vodafone in India
•   Information search on Brand Building initiatives of
Pre-session          Vodafone since its acquisition of Hutch in India
Reading
                 •   The Brand legacy that Hutch owned

                 •   A Presentation on Branding Strategies of Vodafone in India
                     explaining the Brand Identity Models of Aaker’s and
Group Work           Kapferer’s
(In Classroom)
                 •   The concept of Core and Extended Identity through its
                     example

                 •   Getting Clarity on the concepts of Brand Identity through
Learning
Outcome              the example of Vodafone



                     Session 8: Literature on Brand Personality


                 •   Concepts of Brand Personality                                Aaker,
Pre-session                                                                       Building Strong
Reading          •   Brand Relationships                                          Brands;
                                                                                  Pgs 137-174
                 •   Definition of Brand Personality

                 •   Creation of Brand Personality
Classroom
Session          •   Relationship Basis Model

                 •   Brand Personality Scale

                 •   Similarity between Brand Personality studies and Human
Learning             personality studies
Outcome
                 •   Thoughts behind development of Relationships




                 Session 9: Brand Personality of Pepsi and Adidas
Pre-session      •   Branding Initiatives of Pepsi and Adidas
Reading
                 •   Presentation on Pepsi and Adidas exhibiting the
Group Work
(In Classroom)       personalities of these Brands

                 •   Understanding the importance and implication of building
                     personalities of Brands
Learning
Outcome          •   Contrasting the personalities of close competitors and
                     realizing the difference in strategies



                           Session 10: Managing the Brand

                 •   Roles assigned to Brands in a system of Brands              Aaker,
Pre-session                                                                      Building Strong
Reading          •   Brand Relationship Spectrum                                 Brands;
                                                                                 Pgs 239-268
                 •   Relationship of various Roles of Brands in a System of
                     Brands
                                                                                 Aaker, Brand
                 •   Impact of the Subbrands on the Parent Brand and the other
Classroom                                                                        Portfolio
Session              Brands in the System                                        Strategy; Pgs
                                                                                 36-64
                 •   Brand Roles assigned to various Brands in some major
                     organizations

                 •   The logic behind assigning such roles
Learning
                 •   The responsibilities and benefits for brands with such a
Outcome
                     system in place




                       Session 11: How to select Brand Names

                 •   Types of Names used for Brands                              Aaker,
Pre-session                                                                      Managing
Reading          •   Why are names kept that way                                 Brand Equity;
                                                                                 Pgs 181-205
Group Work       •   A Presentation on Naming a Brand                            Ries & Trout,
(In Classroom)                                                                   Pgs 71-84
•   The rationale behind choosing a Brand Name
Learning
Outcome          •   The Linguistic and Psychological aspects behind the concept



                           Session 12: Leveraging the Brand

                 •   What is Leveraging a Brand?                                   Aaker,
Pre-session                                                                        Building Strong
Reading          •   Methods by which it can be done                               Brands;
                                                                                   Pgs 269-302
                 •   Vertical Extensions of Brands
                                                                                   Aaker,
Classroom        •   Range Brands and Ad Hoc Brands                                Managing
Session                                                                            Brand Equity;
                 •   Limits of Extending the Brand                                 Pgs 206-237

                 •   Which Brands can be extended?

Learning         •   How much can they be extended?
Outcome
                 •   Under what circumstances are they extended?



                           Session 13: A study of P&G India


Pre-session      •   Information search on System of Brands of P&G India
Reading
                 •   A Presentation on the system of Brands Procter & Gamble
Group Work
(In Classroom)       follows in India and also abroad

                 •   Various Roles, benefits and responsibilities of the all the
Learning
Outcome              Brands in the P&G Portfolio
Session 14: Measuring Brand Equity

                       •   How do we measure Brand Equity?                              Aaker,
Pre-session                                                                             Building Strong
Reading                                                                                 Brands;
                                                                                        Pgs 303-338
                       •   Measuring mechanisms devised by various organizations
Group Work
(In Classroom)         •   Are these measures definitive or approximations?

                       •   Guidelines of measuring Brand Equity
Learning
Outcome                •   Applicability of the methods in various circumstances



              Session 15: Branding of Cult Brands (Thums Up and Harley Davidson)

                       •   Information search on Brand Building initiatives of Thums
                           Up pre and post-Coca Cola acquisition

Pre-session            •   Information search on Brand Building initiatives of Harley
Reading                    Davidson

                       •   What is a Cult Brand?

                       •   A Presentation on Brand Building initiatives of Thums Up
Group Work
(In Classroom)             and Harley Davidson and their success

                       •   How to we build Cult Brands?
Learning
Outcome                •   Benefits of building a Cult Brand



                                Session 16: Repositioning of Airtel

                       •   Information search on Repositioning initiatives of Airtel
Pre-session                                                                             Sen Gupta,
Reading                •   Concept of Repositioning                                     Subroto; Pgs

                       •   A Presentation on the concept of Repositioning initiatives
Group Work                                                                              Ries & Trout,
(In Classroom)             of Airtel from its launch till date                          Pgs 61-70
Learning               •   Difference of Positioning and Repositioning
Outcome
                       •   Problems in Repositioning
•   Need of Repositioning




                           Session 17: Revitalizing a Brand - Dabur

                      •   Meaning of Revitalizing a Brand                               Aaker,
Pre-session                                                                             Managing
Reading               •   Methods of Revitalizing                                       Brand Equity;
                                                                                        Pgs 238-262
                      •   A Presentation on Revitalizing the Brand Dabur
Group Work
                      •   The structural changes Dabur brought in the organization to
(In Classroom)
                          Revitalize the brand

                      •   Need for Revitalization

Learning              •   Situations in which Revitalization of Brand is required
Outcome
                      •   Benefits of Revitalization



           Session 18: Branding of Services (Kingfisher Airlines and The Taj Group)

                      •   Information search on Branding initiatives of Kingfisher
                          Airlines
Pre-session
Reading               •   Information search on Branding initiatives of The Taj Group

                      •   The products and services they offer

                      •   A Presentation on Service Branding

                      •   All Branding concepts have to be applied
Group Work
(In Classroom)
                      •   Marketing differences between Services and Products have
                          to be highlighted

                      •   Difference in Marketing and Branding Services
Learning
Outcome               •   Applicability in Branding of different kinds of services




                  Session 19: Branding of Organizations – The Virgin Group
Aaker,
                        •   Information search on Brand Building initiatives of the
Pre-session                                                                            Building Strong
Reading                     Virgin Group globally                                      Brands;
                                                                                       Pgs 107-136
                        •   A Presentation on the Brand Building of Virgin

                        •   Benefits of building a Corporate Brand
Group Work
(In Classroom)
                        •   How the Subbrands contribute to and profit from a strong
                            Corporate Brand?

Learning                •   Advantages of a strong Corporate Brand
Outcome



                 Session 20: Case Study of ‘The Mountain Man Brewing Company’

                        •   Concepts of Brand Equity and Brand Identity

                        •   Leveraging a Brand
Pre-session
Reading                 •   Managing a Brand

                        •   Basics of Financial Analysis

Learning                •   Practical implications of Extensions of a Brand
Outcome

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Course outline p&bm

  • 1. ISB&M Nande Prof.Sunny Arora PGDM Term III, 2011-13 PRODUCT & BRAND MANAGEMENT COURSE OUTLINE 1. COURSE OBJECTIVE Managers need to understand what exactly a Brand is. Branding is a term used very frequently in Boardrooms and in Marketing divisions. How is Brand Building different from Promotional activities like Advertising? What all goes into a Brand for it to be a success? Where do we place Branding in our Marketing Plans? The course tries to answer all such questions with the theories that have been recently conceived and are followed in the Academic circles globally. This course will develop the skillset to create a comprehensive Branding Strategy for anything that comes under the scope of Marketing. 2. CONTENTS OF THE COURSE 1. Brand Equity Models by Aaker and Keller. 2. Brand Identity Models by Aaker and Kapferer. 3. Theory of Brand Personality. 4. Understanding the System of Brands. 5. Limits of Extension of Brands. 6. Measuring Brand Equity. 7. Concepts of doing a comprehensive Strategic Brand Analysis. 2. COMPONENTS OF EVALUATION Presentation : 20 Project ++ : 20 Attendance ** : 10 Case Analysis : 10 End Term : 40
  • 2. Criteria for Evaluation on performance in Presentations Content*** : 10 Presentation Aesthetics : 3 Delivery : 3 Q&A : 2 Time Management : 2 Note: Presentation has to be delivered in a maximum time of 30 min. and every member of the group has to participate. There would be a Q & A session after the presentation for 10 min. ** 2 Marks deducted for every lecture missed *** Marks on content are further subdivided on the basis of • How comprehensively are the topics covered • Understanding and Explanation of the topic • Examples (preferably Indian) • Visual and aural usage • References ++ All the students have to prepare a Strategic Brand Analysis of a company of their choice. The Project has to be submitted in both assignment and presentation format. Contents of the Branding Project • Executive Summary and table of Contents • Introduction of the Brand (Brand over the years, Market Analysis and Competitive Analysis) • Brand Equity Initiatives • Brand Identity of the Company • Leveraging of the Brand • Brand Valuation • Future course of action Send me both the documents zipped as a single file. Note: All your individual submissions reaching me directly or indirectly should be named as
  • 3. <PGDM_2011-13>_<Name>_<ISBM Roll No.> _<Topic> All your group submissions reaching me directly or indirectly should be named as <PGDM_2011-13_<Topic> 3. SUGGESTED READINGS A. Books 1. Aaker, David A. ; Building Strong Brands, Pocket Books. 2. SenGupta, Subroto; Brand Positioning: Strategies for Competitive Advantage, Second Edition. 3. Aaker David A. ; Managing Brand Equity, The Free Press. 4. Kapferer, Jean Noel; Strategic Brand Management, Kogan Page Publishing, Second Edition. 5. Keller, Kevin Lane; Strategic Brand Management, Prentice Hall, Second Edition. 6. Aaker, David A. ; Brand Portfolio Strategy, Free Press Publishing. 7. Ries, Al and Jack Trout; Positioning: The Battle for your Mind, McGraw Hill. B. Journals 1. Journal of Marketing 2. Journal of Consumer Research 3. Harvard Business Review 4. Journal of Advertising 5. Journal of Marketing Research
  • 4. Strategic Brand Management Term III(January 09 – March 10, 2012) Session 1: Introduction to Branding – A Case Study on ‘Shimla Dairy Products’ Pre-session Reading • Basics of Branding Learning • Introduction to various Brand Management Strategies as a Outcome subset of Marketing Strategies Session 2: Branding and Positioning – A Revision • Definitions and concepts of Branding and Positioning Sengupta, Pre-session • Methods of Positioning Subroto Reading • Problems in Positioning • Practical Applications of Positioning Learning Outcome • Positioning as an integral component of Marketing Strategy Session 3: Models of Brand Equity • Definition of Brand Equity Aaker, Building Strong Pre-session • Components of Brand Equity Brands; Reading Pgs 1-26 • Customer Based Brand Equity Conceptual Aaker, Exercises/ • Visualize the meaning of a Brand in terms of its Managing Application components Brand Equity; Exercises/ Pgs 1-180 Case Study • Application of the various Models of Brand Equity Keller, Kevin Learning • Placing it in the right context when designing the Marketing Lane; Pgs Outcome Plan and while discussing Promotional Strategies 41-117 Session 4: Branding of Saturn
  • 5. Aaker, Pre-session • The Saturn Story Building Strong Reading Brands; Pgs 37-66 Group Work • Presentation on The Saturn Story (In Classroom) • Understanding a new way of Brand Management as applied Learning Outcome by GM for its Brand Saturn Session 5: Concept of Brand Identity Aaker, • Aaker’s Model of Brand Identity Building Strong Pre-session Brands; Reading • Kapferer’s Brand Identity Prism Pgs 67-136, 175-206 • Importance of Brand Identity in Strategic Brand Learning Management Kapferer, Pgs Outcome 90-122 • Applications of various models of Brand Identity Session 6: Brand Equity of Maggi in India • Information search on Brand Building initiatives of Maggi Pre-session Reading since its launch in India • A Presentation on Branding Strategies of Maggi in India explaining the Brand Equity models of Aaker’s and Keller’s Group Work • Their Positioning and Repositioning initiatives (In Classroom) • The gamut of products they offer and their Branding initiatives • Getting Clarity on the concepts of Brand Equity through the Learning Outcome example of Maggi Session 7: Brand Identity of Vodafone in India
  • 6. Information search on Brand Building initiatives of Pre-session Vodafone since its acquisition of Hutch in India Reading • The Brand legacy that Hutch owned • A Presentation on Branding Strategies of Vodafone in India explaining the Brand Identity Models of Aaker’s and Group Work Kapferer’s (In Classroom) • The concept of Core and Extended Identity through its example • Getting Clarity on the concepts of Brand Identity through Learning Outcome the example of Vodafone Session 8: Literature on Brand Personality • Concepts of Brand Personality Aaker, Pre-session Building Strong Reading • Brand Relationships Brands; Pgs 137-174 • Definition of Brand Personality • Creation of Brand Personality Classroom Session • Relationship Basis Model • Brand Personality Scale • Similarity between Brand Personality studies and Human Learning personality studies Outcome • Thoughts behind development of Relationships Session 9: Brand Personality of Pepsi and Adidas
  • 7. Pre-session • Branding Initiatives of Pepsi and Adidas Reading • Presentation on Pepsi and Adidas exhibiting the Group Work (In Classroom) personalities of these Brands • Understanding the importance and implication of building personalities of Brands Learning Outcome • Contrasting the personalities of close competitors and realizing the difference in strategies Session 10: Managing the Brand • Roles assigned to Brands in a system of Brands Aaker, Pre-session Building Strong Reading • Brand Relationship Spectrum Brands; Pgs 239-268 • Relationship of various Roles of Brands in a System of Brands Aaker, Brand • Impact of the Subbrands on the Parent Brand and the other Classroom Portfolio Session Brands in the System Strategy; Pgs 36-64 • Brand Roles assigned to various Brands in some major organizations • The logic behind assigning such roles Learning • The responsibilities and benefits for brands with such a Outcome system in place Session 11: How to select Brand Names • Types of Names used for Brands Aaker, Pre-session Managing Reading • Why are names kept that way Brand Equity; Pgs 181-205 Group Work • A Presentation on Naming a Brand Ries & Trout, (In Classroom) Pgs 71-84
  • 8. The rationale behind choosing a Brand Name Learning Outcome • The Linguistic and Psychological aspects behind the concept Session 12: Leveraging the Brand • What is Leveraging a Brand? Aaker, Pre-session Building Strong Reading • Methods by which it can be done Brands; Pgs 269-302 • Vertical Extensions of Brands Aaker, Classroom • Range Brands and Ad Hoc Brands Managing Session Brand Equity; • Limits of Extending the Brand Pgs 206-237 • Which Brands can be extended? Learning • How much can they be extended? Outcome • Under what circumstances are they extended? Session 13: A study of P&G India Pre-session • Information search on System of Brands of P&G India Reading • A Presentation on the system of Brands Procter & Gamble Group Work (In Classroom) follows in India and also abroad • Various Roles, benefits and responsibilities of the all the Learning Outcome Brands in the P&G Portfolio
  • 9. Session 14: Measuring Brand Equity • How do we measure Brand Equity? Aaker, Pre-session Building Strong Reading Brands; Pgs 303-338 • Measuring mechanisms devised by various organizations Group Work (In Classroom) • Are these measures definitive or approximations? • Guidelines of measuring Brand Equity Learning Outcome • Applicability of the methods in various circumstances Session 15: Branding of Cult Brands (Thums Up and Harley Davidson) • Information search on Brand Building initiatives of Thums Up pre and post-Coca Cola acquisition Pre-session • Information search on Brand Building initiatives of Harley Reading Davidson • What is a Cult Brand? • A Presentation on Brand Building initiatives of Thums Up Group Work (In Classroom) and Harley Davidson and their success • How to we build Cult Brands? Learning Outcome • Benefits of building a Cult Brand Session 16: Repositioning of Airtel • Information search on Repositioning initiatives of Airtel Pre-session Sen Gupta, Reading • Concept of Repositioning Subroto; Pgs • A Presentation on the concept of Repositioning initiatives Group Work Ries & Trout, (In Classroom) of Airtel from its launch till date Pgs 61-70 Learning • Difference of Positioning and Repositioning Outcome • Problems in Repositioning
  • 10. Need of Repositioning Session 17: Revitalizing a Brand - Dabur • Meaning of Revitalizing a Brand Aaker, Pre-session Managing Reading • Methods of Revitalizing Brand Equity; Pgs 238-262 • A Presentation on Revitalizing the Brand Dabur Group Work • The structural changes Dabur brought in the organization to (In Classroom) Revitalize the brand • Need for Revitalization Learning • Situations in which Revitalization of Brand is required Outcome • Benefits of Revitalization Session 18: Branding of Services (Kingfisher Airlines and The Taj Group) • Information search on Branding initiatives of Kingfisher Airlines Pre-session Reading • Information search on Branding initiatives of The Taj Group • The products and services they offer • A Presentation on Service Branding • All Branding concepts have to be applied Group Work (In Classroom) • Marketing differences between Services and Products have to be highlighted • Difference in Marketing and Branding Services Learning Outcome • Applicability in Branding of different kinds of services Session 19: Branding of Organizations – The Virgin Group
  • 11. Aaker, • Information search on Brand Building initiatives of the Pre-session Building Strong Reading Virgin Group globally Brands; Pgs 107-136 • A Presentation on the Brand Building of Virgin • Benefits of building a Corporate Brand Group Work (In Classroom) • How the Subbrands contribute to and profit from a strong Corporate Brand? Learning • Advantages of a strong Corporate Brand Outcome Session 20: Case Study of ‘The Mountain Man Brewing Company’ • Concepts of Brand Equity and Brand Identity • Leveraging a Brand Pre-session Reading • Managing a Brand • Basics of Financial Analysis Learning • Practical implications of Extensions of a Brand Outcome