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Dear Friend of the Fire Service:

The National Fallen Firefighters Foundation has been told by Fire Chiefs who have experienced the
death of a firefighter in the line of duty that they need assistance in knowing how to handle these
tragedies. As a result, the Foundation requested and received U.S. Department of Justice funding to
develop and deliver a program to assist fire departments. The [host agency] will sponsor this program
on [dates].

The program is designed to assist senior fire service officers in being better prepared for what could be
the worst day in their fire service career. Taking Care of Our Own® will cover pre-incident planning,
survivor notification, family and coworker support, and benefits and resources available to the families.
Fire officers who have attended the program say it helped them understand what they need to do and
provided the resources to create or enhance plans and policies.

The daylong course will be held at the Cape Girardeau Fire Station 3 at 1975 N Sprigg, Cape Girardeau
Mo. If you or another member of your department are interested in attending, please complete the
enclosed registration form and return it by February 19th, 2010 , via email, fax, or regular mail as
indicated on the registration form.

Sincerely,


Brian Zinanni, Team Coordinator
Missouri Fire Service Funeral Assistance Team
www.mofirefuneral.org

Email: info@mofirefuneral.org


Enclosures
Taking Care of Our Own®

                           A daylong training program sponsored by
                          the National Fallen Firefighters Foundation


Fire departments don’t know when they will have a line-of-duty death or serious injury.
Do you have a plan in place? Do you know how to notify survivors in a timely and
proper way? Are your personnel records current? Do you know how to access Federal,
State, and local benefits?

Targeted for senior fire officers, chaplains and Honor Guard commanders, this course
covers pre-incident planning, survivor notification, family and coworker support, and
benefits and resources available for survivors.

                                          *   *   *

                              Saturday March 6, 2010

                                    9 a.m. to 4 p.m.
                             Pre-registration required

                                          *   *   *

                                   Limited Openings

                                          *   *   *

                          Cape Girardeau Fire Station 3
                                 1975 N Sprigg
                             Cape Girardeau, Mo.
                                          *   *   *


           For more information, contact Brian Zinanni at info@mofirefuneral.org
                       or go to our website at www.mofirefuneral.org
Taking Care of Our Own®

Overview

A fire department does not know when it will have a line-of-duty death or serious injury. Does it have a
plan in place? Are personnel records current? Does the department know how to make timely and proper
notification to the survivors? Fire chiefs and survivors tell us that most fire departments are not prepared
for a line-of-duty death. “Taking Care of Our Own” provides senior fire officers specific information
and valuable insights.

In Module One participants assess their own views and attitudes on key points that the training will
cover. Throughout the training, the participants can compare these with some of the principles and
procedures being suggested. The first module concludes with first-hand experiences of a chief and a
family member whose stories set the stage for the rest of the day.

Module Two focuses on the importance of pre-incident planning. It covers: 1) putting together a pre-
incident plan for line-of-duty deaths and serious injuries; 2) maintaining up-to-date employee emergency
contact information; and 3) knowing what benefits are available to survivors, including the Public Safety
Officers' Benefits and State and local support. Class participants discuss ways to support the family
immediately after the death, during the funeral planning and service, and long term.

Module Three deals with notification of the survivors. It discusses the five basic principles of
notification and lets the participants suggest ways to handle difficult situations.

Module Four presents the basic concepts associated with grief and mourning and explores the
challenges of dealing with sudden death. It ends by asking the participants to reframe inappropriate
statements commonly made to persons who are grieving.

Module Five examines ways to provide support to members of the department, including the chief. It
presents a sequential checklist of actions to take immediately after a line-of-duty death. It explains the
Chief-to-Chief Network that offers immediate and long term professional and personal support to senior
fire officers. The module ends with suggestions on ways to remember a fallen firefighter.

The training manual appendices contain extensive information on survivor benefits, ways to support the
family, examples of fire department line-of-duty death SOPs, funeral protocols, investigations, and other
useful resources.
[SAMPLE REGISTRATION FORM]


                                            Taking Care of Our Own®
                                               Registration Form
                                              0900 Saturday March, 6, 2010

                                              Cape Girardeau Fire Station 3
                                                     1975 N. Sprigg
                                                  Cape Girardeau, Mo.


Please complete and return this form to [Name/Agency]. We will contact you as soon as possible to
confirm your place in the course.

Name:
Rank:
Department:
Address:


E-mail:
Phone:                                             Fax:


         Yes, I would like to attend the course.

         No, I cannot attend but please send me more information on the course and reference
         materials.

Have you experienced a line-of-duty death in your career in the fire service?

                Yes                   No

If so, please provide a brief description of the incident and the year.




You may return this form as follows:
Email: info@mofirefuneral.org
Fax: 314-721-9567
Mail: Firefighters Funeral Team, 716 N Elm Ave, St. Louis Mo 63119

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Taking Care Of Our Own Info Packet

  • 1. Dear Friend of the Fire Service: The National Fallen Firefighters Foundation has been told by Fire Chiefs who have experienced the death of a firefighter in the line of duty that they need assistance in knowing how to handle these tragedies. As a result, the Foundation requested and received U.S. Department of Justice funding to develop and deliver a program to assist fire departments. The [host agency] will sponsor this program on [dates]. The program is designed to assist senior fire service officers in being better prepared for what could be the worst day in their fire service career. Taking Care of Our Own® will cover pre-incident planning, survivor notification, family and coworker support, and benefits and resources available to the families. Fire officers who have attended the program say it helped them understand what they need to do and provided the resources to create or enhance plans and policies. The daylong course will be held at the Cape Girardeau Fire Station 3 at 1975 N Sprigg, Cape Girardeau Mo. If you or another member of your department are interested in attending, please complete the enclosed registration form and return it by February 19th, 2010 , via email, fax, or regular mail as indicated on the registration form. Sincerely, Brian Zinanni, Team Coordinator Missouri Fire Service Funeral Assistance Team www.mofirefuneral.org Email: info@mofirefuneral.org Enclosures
  • 2. Taking Care of Our Own® A daylong training program sponsored by the National Fallen Firefighters Foundation Fire departments don’t know when they will have a line-of-duty death or serious injury. Do you have a plan in place? Do you know how to notify survivors in a timely and proper way? Are your personnel records current? Do you know how to access Federal, State, and local benefits? Targeted for senior fire officers, chaplains and Honor Guard commanders, this course covers pre-incident planning, survivor notification, family and coworker support, and benefits and resources available for survivors. * * * Saturday March 6, 2010 9 a.m. to 4 p.m. Pre-registration required * * * Limited Openings * * * Cape Girardeau Fire Station 3 1975 N Sprigg Cape Girardeau, Mo. * * * For more information, contact Brian Zinanni at info@mofirefuneral.org or go to our website at www.mofirefuneral.org
  • 3. Taking Care of Our Own® Overview A fire department does not know when it will have a line-of-duty death or serious injury. Does it have a plan in place? Are personnel records current? Does the department know how to make timely and proper notification to the survivors? Fire chiefs and survivors tell us that most fire departments are not prepared for a line-of-duty death. “Taking Care of Our Own” provides senior fire officers specific information and valuable insights. In Module One participants assess their own views and attitudes on key points that the training will cover. Throughout the training, the participants can compare these with some of the principles and procedures being suggested. The first module concludes with first-hand experiences of a chief and a family member whose stories set the stage for the rest of the day. Module Two focuses on the importance of pre-incident planning. It covers: 1) putting together a pre- incident plan for line-of-duty deaths and serious injuries; 2) maintaining up-to-date employee emergency contact information; and 3) knowing what benefits are available to survivors, including the Public Safety Officers' Benefits and State and local support. Class participants discuss ways to support the family immediately after the death, during the funeral planning and service, and long term. Module Three deals with notification of the survivors. It discusses the five basic principles of notification and lets the participants suggest ways to handle difficult situations. Module Four presents the basic concepts associated with grief and mourning and explores the challenges of dealing with sudden death. It ends by asking the participants to reframe inappropriate statements commonly made to persons who are grieving. Module Five examines ways to provide support to members of the department, including the chief. It presents a sequential checklist of actions to take immediately after a line-of-duty death. It explains the Chief-to-Chief Network that offers immediate and long term professional and personal support to senior fire officers. The module ends with suggestions on ways to remember a fallen firefighter. The training manual appendices contain extensive information on survivor benefits, ways to support the family, examples of fire department line-of-duty death SOPs, funeral protocols, investigations, and other useful resources.
  • 4. [SAMPLE REGISTRATION FORM] Taking Care of Our Own® Registration Form 0900 Saturday March, 6, 2010 Cape Girardeau Fire Station 3 1975 N. Sprigg Cape Girardeau, Mo. Please complete and return this form to [Name/Agency]. We will contact you as soon as possible to confirm your place in the course. Name: Rank: Department: Address: E-mail: Phone: Fax: Yes, I would like to attend the course. No, I cannot attend but please send me more information on the course and reference materials. Have you experienced a line-of-duty death in your career in the fire service? Yes No If so, please provide a brief description of the incident and the year. You may return this form as follows: Email: info@mofirefuneral.org Fax: 314-721-9567 Mail: Firefighters Funeral Team, 716 N Elm Ave, St. Louis Mo 63119